I’m very happy with my experience with humm Classic. The application and approval process was quick, easy and very simple, which made the whole purchase experience smooth and stress-free. It is such a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was really easy to set up credit. Just a few simple questions and validations. It also felt really secure at the same time. I needed some help with getting an increase as the item I wanted was more... See more
Company replied
Connor, a customer service representative was super helpful when I had a query about a manual payment on my account. He was very detailed and professional and just gave overall exceptional service. I... See more
Company replied
Very easy application process and interlink with the order. I pre ordered the new Galaxy S26 Ultra phone and the application process was really smooth and prompt. I also love the 0% APR that Humm offe... See more
Company replied
Company details
Written by the company
At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.
Contact info
121 Harrington Street, 2000, Sydney, Australia
- shophumm.com
4.7
Excellent
2K reviews
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The loan to finance my purchase for my…
The loan to finance my purchase for my new home was very helpful, released the pressure
30 March 2026
Unprompted review
Reply from humm Classic
Hi Liliane,
Many thanks for your lovely review!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Easy to use and kept in contact…
Easy to use and kept in contact throughout my purchase and help service 10/10 . Bit with what’s going on in the world products are behind bit not vendors fault .
2 April 2026
Unprompted review
Reply from humm Classic
Hi Martin,
Many thanks for your lovely review!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Very quickly dealt with and we could…
Very quickly dealt with and we could get on with our purchase..
28 March 2026
Unprompted review
Reply from humm Classic
Hi Jason,
Many thanks for your lovely review!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Very happy with my new Iphone
The design is sleek and premium, with a solid feel in the hand despite the large size. The display is stunning—bright, incredibly sharp, and smooth thanks to the high refresh rate. Watching videos, scrolling, and even just everyday use feels fluid and immersive. The camera system is exceptional. Photos come out crisp, detailed, and natural-looking. Battery life is definitely an improvement this year!
2 April 2026
Unprompted review
Reply from humm Classic
Hi Simona
Glad you found your product to your liking.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Reply from humm Classic
Hi Ioan,
Many thanks for your lovely review!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Conner J was very helpful with my acc issue
Conner J was very helpful with my enquiries and was able to get my issue resolved within a few minutes no hassle which was really appreciated
2 April 2026
Unprompted review
Reply from humm Classic
Hi Jasmin,
Many thanks for your lovely review!
Conner will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Connor J resolve all my problems
Connor J resolve all my problems, thank you so much
2 April 2026
Unprompted review
Reply from humm Classic
Hi Stefany,
Many thanks for your lovely review!
Conner will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Very clear and easy to follow…
Very clear and easy to follow application process. Didn't take long to get approval.
30 March 2026
Unprompted review
Reply from humm Classic
Hi Cookie,
Thank you for sharing your experience with us! We are thrilled to hear you found the process quick and efficient.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
I had chat with Conner J he assisted…
I had chat with Conner J he assisted very professionally. I’m very happy with his service. Thanks
1 April 2026
Unprompted review
Reply from humm Classic
Hi Imran,
Many thanks for your lovely review!
Conner will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Quick response to my application to…
Quick response to my application to purchase item with humm
1 March 2026
Unprompted review
Reply from humm Classic
Hi D Or,
We are so glad you had a positive experience with us. Your support is invaluable to us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Connor was quite receptive and…
Connor was quite receptive and courteous. It was an amazing short experience.
Thank you, Humm
1 April 2026
Unprompted review
Reply from humm Classic
Hi Ikechukwu,
Many thanks for your lovely review!
Conner will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
It's easy and quick!
29 March 2026
Unprompted review
Reply from humm Classic
Hi Eduardo,
We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Quick and helpful support
Conner J spotted an issue on my end very quickly. Great support.
31 March 2026
Unprompted review
Reply from humm Classic
Hi Tallis,
Many thanks for your lovely review!
Ross will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
It was very professional and pleasant…
It was very professional and pleasant purchase!
18 March 2026
Unprompted review
Reply from humm Classic
Hi Lilian,
We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Reply from humm Classic
Hi Swati,
Thank you for your kind words and support. We’re grateful to have you as a valued customer.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Easy step by step application process…
Easy step by step application process and quick response.
23 March 2026
Unprompted review
Reply from humm Classic
Hi Kristine,
Thank you for the 5-star rating! We are thrilled to know that you enjoyed our service. Your feedback motivates us to continue providing exceptional service to all our customers.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Conner J was extremely helpful with my…
Conner J was extremely helpful with my query. Very professional and knowledgeable
25 March 2026
Unprompted review
Reply from humm Classic
Hi Kayleigh,
Many thanks for your lovely review!
Conner will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Very easy apply and all done online…
Very easy apply and all done online with an answer in 24 hours. Great service to help with large purchases.
7 March 2026
Unprompted review
Reply from humm Classic
Hi Colette,
Many thanks for your lovely review.
We are happy to know you have found the service received to be satisfactory.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
The process went smoothly
The process went smoothly, I am very delighted. Thanks
21 March 2026
Unprompted review
Reply from humm Classic
Hi David,
Many thanks for your kind words!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Ross solve my case fast and with…
Ross solve my case fast and with professionalism. Great job, even if the case was a bit complexed he know exactly what to do and provided me the correct information and made my life easier. GREAT JOB ROSS! THANK YOU :)
24 March 2026
Unprompted review
Reply from humm Classic
Hi Eliosa,
Many thanks for your lovely review!
Ross will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
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