Shop Miss A Reviews 

I actually haven’t recieved my package yet, but they have an Instagram page (@shopmissa) and I direct messaged them to ask them a couple questions about my order and they responded within hours and they were super sweet! Great communication and excellent customer service. Also, if you look at their Instagram posts you see they respond to all of their comments so you know they care about their customers. Love them already!

I love the products that I can purchase as inexpensive customer gifts. But the shipping and customer service is HIDEOUS. I live literally 20 minutes from the shipping facility and it takes FOREVER to get my packages (they use DHL). Right now I have one that has not moved in two full weeks since being picked up by DHL and customer service at Shop Miss A won't help me until it has been gone another two weeks. DHL won't help me as they say the shipper has to file a trace. I have a customer appreciation event that I now have no gifts available for! So I'll have to shop on Amazon. I will never again trust them to get something on time. If I don't care if I receive it in a few months, then maybe. You know the package is missing, just do the dang trace! Even DHL says 10 days...you are making me wait a full month. STUPID.

I see a lot of people on here basically just throwing immature whiny hissy fits that have more to do with poor shipping during Co-vid that the company has no control over and a lot of which seems to have to do with import practices in their home countries. (Which of course are going to have problems during a pandemic).

However my experiences with shopmissa has been largely positive. There have been a few times the US postal service lost my package in the mail for a while but I have always received them. Any products that came damaged were quickly refunded when I went through the proper channels and while the general "dollar store" brands they carry can be hit or miss I've loved almost everything from Shopmissa's home AOA brand.

I've been waiting and waiting for my package and it never arrived. I also received a tracking number with no updates since 12th of October. And now when I try to track it DHL says it doesnt exist so I want to believe this company is a scam so DO NOT ORDER FROM THEM

I have never had an issue with this website. I always get my orders within a week, and none of the products have ever been subpar? I adore the eyeliner, beauty blenders, and lipstick. The foundation also always looks great, as well as the falsies and the contour! This has become one of the only places I buy makeup now. Thank you!

your damn eyelash curler ripped out my eyelashes

Tell me why my wish package came sooner that this package. It’s been a month and they don’t know what happened to my package.I had to email the place for a week asking where my package was. They ended up paying for my package with a extra $5 on top.

I think some of their makeup products are acceptable. Some do have a weird smell, while some others don’t. Some of their makeup have a cheap quality so they are only good for cameras or going out for a short while. HOWEVER, their makeup sponges, faux minx lashes, and makeup bags are pretty good!

If you buy here , you're gonna regret! it's that simple. It's 1 year since I ordered. Never received the parcel. No refund either! Fraudsters! Avoid at all costs

I would never ever recommend this online shop! Almost 4 months have passed and I still haven't received my orders! I've been following up but they are using the same excuses over and over again! Be prepared to lose your money if you decide to order from this shop. Very bad experience!

Ive shopped twice with MissA and I have 0 complaints, obviously the shipping is going to take a while as they are not a UK based company but for the quality of the products you cannot beat the prices. I paid £7 for shipping which is reasonable and £0 customs charge. No complaints about this website, I have no idea what the bad reviews are about. However many things I want are not in stock but after 3 weeks theyre usually back, the longest I have waited is a week and a half and the last order I got was 5 days.
Not a fake review!

Shopmissa has REALLY BAD customer service, they don’t help if your package is lost. They say they don’t have anything to do with your package after it’s delivered they will not assist you with anything after they have there money.

READ!! First time purchasing from Shop Miss A! I ordered my products on August 1 (they were shipped on the 3rd), and my package was already in my mailbox on Aug 12th, from Texas US to Ontario CA during quarantine. Total of 18 products, $25 USD INCLUDING standard/cheapest shipping.

The products came inside an airbag and ALL of them BUT ONE were SEALED. None of them was missing. The unsealed lipstick had unattached itself inside the bag and smeared all over my products. HOWEVER, that only affected the pointy tip of the lipstick (the rest was just fine) + it hasn't been used before despite being unsealed. Also, the airbag was pretty warm?

PAYMENT METHOD - Used PayPal NOT LINKED TO ANY CARD! I don't have a bank account so I was happy I could still buy my products online.

I read the product reviews on their website and bought the BEST REVIEWED items :) I would say the quality is pretty good. Some of the products I purchased include lipsticks, lip brush, eyeliners, primer, foundation, lip oil, and loose pigment.

I would DEFINITELY buy from Shop Miss A again! I'm just waiting for more $$ on Paypal now haha. Thank you so much Miss A <3

This was my first time ordering off of this site and maybe I just lucked out but everything was exactly as pictured and much better quality than I expected.Shipping was actually pretty fast and it was sealed in an airbag to protect the products.I definitely plan on ordering again,this is a great way to build a make-up collection without spending a ton of cash.

I would not recommend this company, I ordered off them in April and it's now almost August and nothing. I emailed multiple times customer service and it was dealt with in an automated emailed that my order would be reviewed. When or/if I receive mt products I won't be ordering off them again.

I wouldn't touch the makeup with a barge pole (bought some when I was younger and the quality was appalling) but this is my go-to for brush and sponge replacements now. The Paw Paw sponges are incredibly soft and easy to use. The brushes I've bought have been of really nice quality and didn't shed much at all. The brush cleaner is very effective and the other small accessories I've bought weren't hugely good quality but for the price point and what they are I don't have any issues. I do find that I only buy things in large-ish orders to justify the shipping cost, which personally I think is a little high. Delivery was reasonable (I think it took about a week and a half to deliver to the UK) although on my bigger order I did find that the protection between items was lacking. A fair few of the sponges I bought have creases and dents in them from being squished during transit. Overall, I would recommend this site as long as you think carefully about what you want to buy.

Most of the products came dried out and missing. I then opened a dried out product for BUGS TO CRAWL OUT not only that someone stood on the products crushing my parcel!!!!!!

I'm from Portugal and I placed an order on the 4th of May and today is the 24th of July and no order has arrived! It's been almost 3 months and nothing. IF the order arrives I will not order anything on this site again, much less recommend it.

If I could give zero stars, I would. I ordered a few items, and actually paid more in shipping costs. (To Norway) After a while, I got an email, that IT couldn’t be sent to my address, and I would be refunded. But NOT the shipping cost! I don’t believe They ever tried to send my package, an easy way to make money.

Uhhh. What a total waste of time and my money! After waiting a month my parcel arrive, it finally did. My excitement soon turned to utter disappointment when this crap hole of a scamming website sent me 3’items I ordered out of 7 then they just filled in the rest with PADS! a bag of freaking pads! I have no idea how they mixed that up with makeup brushes like I Ordered.. I told them straight away an was told I can have a refund or a credit. Why would I want a credit. Give me what I Paid for! Again told the same b.s, told them to give me my money back. If it’s not in my bank in the next week I will be lodging a dispute with PayPal and further places. FML