Very fashionable shoes for a good price and good customer service - helped with my refund/return case very fast.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
wonderful boots and sandals. love them very comfy and an amazing deal. excellent customer service too. you can't beat these prices. I'm so obsessed with my boots especially they are perfect.
Company replied
I saw the boots online and loved them! I decided to treat myself with a Christmas give so I ordered them. Even though they came from China, they arrived to Portugal relatively quickly. Unfortunately,... See more
Company replied
I ordered beautiful boots. They both look awsome but bit small size. Mandy assisted my change request and she dealt it beautifully. Im really happy with Size-changing procedures even though it’s on o... See more
Company replied
People also looked at
Fast delivery!
Fast delivery!
I bought the lug sole mousse fit stretchy knee-high boots.
Received in 1 week from China!
Round toe/chunky heel/comfortable & stylish!

Reply from shopnewbella.com
There were discrepancies to my order…
There were discrepancies to my order payment but the issue was quickly resolved. Great service!

Reply from shopnewbella.com
Excellent in every way 🎯
Excellent service
Excellent quick delivery
Excellent quality
Excellent range
Very friendly
Even when a style l bought wasn’t suitable they quickly assisted me and replaced by shoes.
Highly recommended 🎯🎯

Reply from shopnewbella.com
Christmas Deal!
The bag came in a beautiful dust bag awesome quality. Perfect size for work and for a day out to shop! Sucha good buy!!

Reply from shopnewbella.com
Perfect products and quick delivery
Perfect product and quick delivery. I 100% recommend. I ordered from France and the customer service was very reactive. Thanks !!

Reply from shopnewbella.com
Helpful customer service team
When the courier service mishandled my order, New Bella's customer service team was very responsive, empathetic, and overall a great help in figuring out the issue and finding a proper solution.

Reply from shopnewbella.com
absolutely great customer service and…
absolutely great customer service and the products are unique

Reply from shopnewbella.com
The customer service is very good
The customer service is very good, they’re nice and did help me out with the problem.

Reply from shopnewbella.com
Great customer service
Great customer service, very fast and easy communication via WhatsApp, thanks a lot!
I love the product, the shoes are so comfortable and beautiful!

Reply from shopnewbella.com
Mandy was very helpful and lovely
Mandy was very helpful and lovely. She ensured that there was no miscommunication or misunderstandings when dealing with my issue and allowed me to choose from a few different solutions as well.

Reply from shopnewbella.com
Really helpful customer service
Really helpful customer service, exchanged my shoes for a smaller size without any charge for re posting.
Lovely shoes, look way more expensive than they were.

Reply from shopnewbella.com
I received shoes and they are too big
I received shoes and they are too big, there is no way to contact this company, when I google I am sent to an unsafe site that won't let me go to this store??? How can you do returns with no return label??

Reply from shopnewbella.com
Great customer service and comfy boots
I always get great and speedy customer service when I email. I also love the boots, they are so comfortable that I've stopped wearing flats as much.
The only thing that is odd is that I can order a size and it doesn't fit for all the pairs.

Reply from shopnewbella.com
Problem solved
After I had some troubles with my order and the shipment I was mad and I left a bad review. The staff replied to me and they managed to solve the problems, they were very polite and in a few days I got my item (a beautiful bag) and also a small gift. I really appreciated their customer service.

Reply from shopnewbella.com
I made a purchase of boots
I made a purchase of boots, I wanted to buy them for a long time. It arrived home quickly, but unfortunately it didn't fit my foot. But I quickly got a response and they will send another model at no cost to my home. I recommend.

Reply from shopnewbella.com
Good service
Good service. Item didn’t fit, but was able to exchange for another with no fuss. Nice comfortable shoes.

Reply from shopnewbella.com
Very helpful customer service
Very helpful customer service. They were quick to answer and they provided good solutions

Reply from shopnewbella.com
Great customer service
Great customer service, resolved my problem quick and efficiently

Reply from shopnewbella.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





