The Shirt Plugs Reviews 

330
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, often noting the excellent craftsmanship and authentic feel of the items. Many people also highlight the fantastic customer service, describing the team as responsive, helpful, and accommodating, which contributes to a positive overall experience. Reviewers frequently express satisfaction with the wide selection of products available. However, some people mentioned experiencing significantly slow delivery times, with orders sometimes taking weeks or even over a month to arrive, and occasionally not arriving at all. A few other people also felt that the quality was not as expected, describing some items as abysmal or not matching original products. Additionally, several reviewers noted that sizing runs very small, often recommending ordering one or two sizes up.

What people talk about most

Product

People report positive experiences with product quality, with many reviewers praising the excellent quality... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing satisfaction and even delight... See more

Order

Clients share ambiguous opinions on order experiences, with many expressing significant frustration over... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many expressing frustration over extremely... See more

Customer service

Users describe positive interactions with customer service, highlighting that the team is communicative,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

No better place to get your retro football tops! I picked up three in the 3-for-2 deal, and the quality of each one was incredible. One was for my brother, an AC Milan shirt as growing up we were alwa... See more

Rated 5 out of 5 stars

My order was placed on June 14 and was delivered on July 6. The quality of the product is excellent. It’s not an original item, of course, but it’s a very high-quality replica with embossed detail... See more

Rated 5 out of 5 stars

Blown away by the quality from The Shirt Plugs, if you are looking for modern pieces or classic gems, they have you covered! Best selection out there, will be ordering again ASAP

Rated 5 out of 5 stars

The Shirt Plugs is helpful, friendly and quick to respond. The service was excellent from start to finish and the quality of the soccer jerseys are great and exactly what you want when buying jerseys.... See more


Company details

Written by the company

At The Shirt Plugs, we’re passionate about bringing fans closer to the game. We specialise in high-quality football shirts and a wide range of football apparel. Whether you’re searching for the latest seasons releases or iconic classics, we make it easy to build your dream football collection. With over 15,000 happy customers, free global shipping, and friendly customer service, we aim to give every fan an unbeatable shopping experience. Our mission is simple: quality gear, fair prices, and a smooth, reliable process from checkout to delivery. Join the community. The Shirt Plugs have you covered.


Contact info

4.0

Great

TrustScore 4 out of 5

330 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(330)

168 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Experience

Wow! Absolutely outstanding shopping experience with The Shirt Plugs! I received my country’s 🇭🇷 jersey extremely quickly and it was of the highest quality. I have purchased from this business before and have never had any issues. Thanks for being reliable and trustworthy. I will be purchasing again and would definitely recommend this site to others.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Good Stuff

Good quality stuff for the price, totally legit. Pretty quick delivery too considering currently World Cup at the moment. Not much else to say!

5 July 2026
Unprompted review
Rated 3 out of 5 stars

After nearly a month of waiting


After nearly a month of waiting, I finally received the five shirts I ordered, so I wanted to share my experience before anyone decides to buy.

This company sells replica jerseys from different teams. Pay close attention to the sizing charts and product photos before ordering. The shirts are shipped from China, and it seems likely that the company is sourcing them from another supplier and then reselling them.

If you’re in the United States, keep in mind that packages can get delayed in customs, sometimes for an unpredictable amount of time.

In my case, I placed my order on May 31 and received shipping information on June 4. However, the package wasn’t even handed over to the shipping carrier in China for nearly a month. It appears there may have been an issue with their supplier or fulfillment process.

As for the jerseys themselves, the quality is decent but not perfect. Some badges and logos look smaller than they should, and a few details appear incomplete. I own an original Adidas Mexico ’86 jersey, and when comparing it to the replica, the differences are noticeable. On the other hand, the Real Madrid jersey I ordered looks quite good.

Overall, the quality is acceptable for the price, but don’t expect exact replicas of the originals.

I’m giving them 3.5 stars. Their customer service was helpful and changed my size from Medium to Large after I realized the Medium measurements were too short. After waiting for so long they were wiling to give me a refund but the order started moving. However, the month-long wait significantly impacted my experience.

I’ve since found sellers in China offering what appear to be the same jerseys for around $16, with even better quality. If you’re willing to do some research, you may be able to find those suppliers directly rather than paying a middleman.

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Well my jersey arrive on time for my…

Well my jersey arrive on time for my Colombia match yesterday. Is so beautiful jersey , the quality , the numbers on, the patches definitely inlove with my New Jersey and let’s go Colombia for the World Cup ❤️‍🔥🇨🇴⚽️.

Definitely best place to get vintage jerseys. Thanks a lot

4 July 2026
Unprompted review
Rated 5 out of 5 stars

The quality of this jersey BLEW MY

The quality of this jersey BLEW MY
MIND. When buying online, you never know if your drop shoulder tee (or jersey in my case) is actually going to be drop shoulder, but this jersey is exactly as shown in photos. I bought 2 for my boyfriend & I. Because it’s an oversized fit, I went with my actual size (S) & it fit perfectly. I’m 5’4” & 135lbs. This jersey was so rare here on the east coast of the United States so everybody was complimenting them. The shipping & handling portion was exactly as it said it would be. I think it said it would take 4 business days to ship & 5-10 days to arrive depending on where we are & it shipped in exactly 4 business days & arrived in less than 10. I’m very happy with this company, I will reorder from The Shirt Plugs & I’ve already shared their Instagram to family & friends who are interested in buying a unique jersey.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

The Shirt Plugs are an amazing team

The Shirt Plugs are an amazing team! The overall quality of my jerseys were fantastic! I felt like a little kid all over again finally getting my hands all the jerseys I ever wanted thanks to them, I finally made my dreams come true! I can’t wait to show off my cool amazing jerseys to all my friends and gift people for the rest of my life jerseys from this place! Thank you Shirt Plugs!

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Love all the Jerseys to the point where…

Love all the Jerseys to the point where I want to buy more and have a collection. My only disappointment was I bought it on the 5 of June, and I know it says it can take time through transit and inspections but as a Swedish person who ordered a Sweden jersey, I was hoping it would arrive while we were still playing and not after. 5th of June to 19th of June was my thoughts as it stated 14 days, would’ve been fine if it was after anyways but it came on the 3rd of July, 29 days later. I don’t think there’s much you can do as it is a location/maybe European problem, but if there is a chance of fixing the long waiting time, please let me know, because I’m very interested in more!!!

3 July 2026
Unprompted review
Rated 1 out of 5 stars

Very poor service and missing shirts

Ordered five shirts. Took over 10 days to be notified two not in stock. Informed would not accept returns or refunds so had to order two more. Over a month since ordering shirts and not had any information about two new shirts being dispatched and all messages being ignored. Would highly recommend using a different supplier.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Smashed it 3 times in a row

I used The Shirt Plugs for 3 orders now. And every time I order, the delivery is timely, the quality of the shirts are amazing, and the customer service dealt with my requests in a very friendly and open manner. I keep an eye on all the latest shirt arrivals to expand my collection. Highly recommended

27 May 2026
Unprompted review
Rated 1 out of 5 stars

Delivery times are outrageous

Delivery times are outrageous. I ordered a shirt approximately three weeks before the World Cup started and still haven’t received it. My team got knocked out today:((

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Good service after some issues

Ordered some Inter milan items a month ago. Received some national team kits instead of the correct items. After having contacted the servicedesk, they let me know that their team has made a mistake because of the world cup and their team working day and nights. They also said the correct items will be send. After some issues with the shipping process, the correct items have been delivered to my adress and i couldn’t be more happy!

30 May 2026
Unprompted review
Rated 5 out of 5 stars

ORDERED 5 JERSEYS

ORDERED 5 JERSEYS, CAME WITHIN 3 WEEKS WITH PROPER TRACKING.
UPON ARRIVAL 1 SHIRT HAD A TEAR IN THEM. TEXTED THEM USING THEIR WEBISTE AND IMMEDIATELY GOT REPSONSE STATING THAT THEY WOULD REPLACE IT. APPRECIATED THE QUICKNESS IN REPLY.

1 July 2026
Unprompted review

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