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The Shirt Plugs Reviews 

327
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 161 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, often noting the excellent stitching, fabric, and overall craftsmanship of the replica items. Many reviewers are impressed with the wide selection of items available and the responsive, helpful customer service, which includes quick answers to inquiries and assistance with order changes. The service is frequently described as excellent from start to finish, with many appreciating the support provided, even in cases of misdelivered orders. However, some customers experienced dissatisfaction with order and delivery times, with several reporting delays of up to a month or more, and some never receiving their items. There were also concerns regarding product sizing, with some finding items to run significantly smaller than expected, and a few reviewers noted issues with the quality of certain products, describing them as abysmal or not officially licensed.

What people talk about most

Product

People report positive experiences with product quality, with many reviewers praising the excellent quality... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing satisfaction and even delight... See more

Order

Clients share ambiguous opinions on order experiences, with many expressing significant frustration over... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many expressing frustration over extremely... See more

Customer service

Users describe positive interactions with customer service, highlighting that the team is communicative,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

No better place to get your retro football tops! I picked up three in the 3-for-2 deal, and the quality of each one was incredible. One was for my brother, an AC Milan shirt as growing up we were alwa... See more

Rated 5 out of 5 stars

My order was placed on June 14 and was delivered on July 6. The quality of the product is excellent. It’s not an original item, of course, but it’s a very high-quality replica with embossed detail... See more

Rated 5 out of 5 stars

Blown away by the quality from The Shirt Plugs, if you are looking for modern pieces or classic gems, they have you covered! Best selection out there, will be ordering again ASAP

Rated 5 out of 5 stars

The Shirt Plugs is helpful, friendly and quick to respond. The service was excellent from start to finish and the quality of the soccer jerseys are great and exactly what you want when buying jerseys.... See more

Company details

Written by the company

At The Shirt Plugs, we’re passionate about bringing fans closer to the game. We specialise in high-quality football shirts and a wide range of football apparel. Whether you’re searching for the latest seasons releases or iconic classics, we make it easy to build your dream football collection. With over 15,000 happy customers, free global shipping, and friendly customer service, we aim to give every fan an unbeatable shopping experience. Our mission is simple: quality gear, fair prices, and a smooth, reliable process from checkout to delivery. Join the community. The Shirt Plugs have you covered.

Contact info

4.0

Great

TrustScore 4 out of 5

327 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.0

All reviews

(327)

163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Beyond Amazing Customer Service

This business has an amazing customer support team and great product (soccer/football apparel). My order was misdelivered, totally the parcel carriers fault. As soon as I reached out to shirt plugs, they resent my order before there was a resolution and then helped me fight the parcel carrier for a refund. 100/10

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Very high-quality products

Very high-quality products, made and packaged with care and backed up by the live chat feature on the website which is responsive, accurate, and provides peace of mind. Highly recommend.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

The shirt plugs are goated

The quality is amazing, the prices are too and now they selling footballs? It's the best site I've seen in years much love and thanks for the shirts 🙏

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Quality

Blown away by the quality from The Shirt Plugs, if you are looking for modern pieces or classic gems, they have you covered! Best selection out there, will be ordering again ASAP

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Great product and service

When it comes to shirts, there are so many scammers and phonies out there making big promises but not delivering on quality. I’m very pleased that I found this website, the products are top-notch, and the customer service is fantastic. I’ll definitely keep ordering more! 😊

18 September 2025
Unprompted review
Rated 5 out of 5 stars

These kits are absolutely phenomenal

These kits are absolutely phenomenal. I ordered 3 retro Roma kits from the 90s and these are faultless, perfectly and professionally made at a price that I don't have to mortgage my house to buy. 10/10 will be buying again.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Would buy again!

Amazing shirts, stand out communication and overly happy with the experience including shipping.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Another delighted customer!

Just received my mystery retro subscription yesterday and it was definitely worth the wait, I unwrapped a beautiful AC Milan 97/98 jersey and I was not disappointed. I had looked everywhere to find a company that did a retro subscription so I was delighted to stumble across these lot! 100% would recommend to anyone who loves retro football shirts and I already can't wait for next months one!

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Class shirts

Class shirts. Delivered quick. Wasn’t sure whether to go with the size advice but glad I did as they fit perfectly for me ordering a size bigger than I usually would

20 August 2025
Unprompted review

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