The Shirt Plugs Reviews 

335
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 167 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, especially the retro shirts, often noting the excellent fit and material. Many people also highlight the exceptional customer service, appreciating quick responses and helpful support and the wide selection of items available. However, some customers noted prolonged delivery times, with orders occasionally taking several weeks or not arriving. A few also found sizing inconsistent, with items running smaller than expected, and some experienced issues with product quality or authenticity. Conversely, a small portion of people felt customer support was unhelpful or unprofessional.

What people talk about most

Product

Consumers find product to be positive, with many reviewers consistently praising the high quality of the... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the high quality... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers expressing significant frustration... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many expressing frustration over extremely... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful, communicative, and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I guess most importantly, the jerseys are very good quality. The disappointing factor is the website says you will receive your items in 7-14 days from order date. It took almost a week itself for the... See more

Rated 5 out of 5 stars

The best place for retro shirts on the internet from a lover of all things retro…ordered a Roma 3rd too from 91/92 season….quality and fit is top drawer, will order of site again 100%…range of tops is... See more

Rated 5 out of 5 stars

When it comes to shirts, there are so many scammers and phonies out there making big promises but not delivering on quality. I’m very pleased that I found this website, the products are top-notch, and... See more

Rated 5 out of 5 stars

No better place to get your retro football tops! I picked up three in the 3-for-2 deal, and the quality of each one was incredible. One was for my brother, an AC Milan shirt as growing up we were alwa... See more


Company details

Written by the company

At The Shirt Plugs, we’re passionate about bringing fans closer to the game. We specialise in high-quality football shirts and a wide range of football apparel. Whether you’re searching for the latest seasons releases or iconic classics, we make it easy to build your dream football collection. With over 15,000 happy customers, free global shipping, and friendly customer service, we aim to give every fan an unbeatable shopping experience. Our mission is simple: quality gear, fair prices, and a smooth, reliable process from checkout to delivery. Join the community. The Shirt Plugs have you covered.


Contact info

4.0

Great

TrustScore 4 out of 5

335 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 15% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(335)

173 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would buy again!

Amazing shirts, stand out communication and overly happy with the experience including shipping.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Another delighted customer!

Just received my mystery retro subscription yesterday and it was definitely worth the wait, I unwrapped a beautiful AC Milan 97/98 jersey and I was not disappointed. I had looked everywhere to find a company that did a retro subscription so I was delighted to stumble across these lot! 100% would recommend to anyone who loves retro football shirts and I already can't wait for next months one!

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Class shirts

Class shirts. Delivered quick. Wasn’t sure whether to go with the size advice but glad I did as they fit perfectly for me ordering a size bigger than I usually would

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Look no further for your retro tops

The best place for retro shirts on the internet from a lover of all things retro…ordered a Roma 3rd too from 91/92 season….quality and fit is top drawer, will order of site again 100%…range of tops is also unbelievable

10 August 2025
Unprompted review
Rated 5 out of 5 stars

The place for a beautiful jersey from the past

Ordered several shirts and in one word fantastic, good quality and a wide choice of many shirts from the past. Quick response on Instagram to requests for a shirt (Jamaica away 1998), which was posted in the webshop the same day.

The Shirt Plugs is the place for anyone looking for beautiful shirts from the rich football history!

8 August 2025
Unprompted review
Rated 1 out of 5 stars

Waited a couple of weeks for a football…

Waited a couple of weeks for a football shirt which I ordered 2XL to arrive. I was quite excited to receive only for it to be way too small. My son tried it on and he’s a large and it just about fitted him. To say I’m unhappy is an understatement, and unfortunately for me they don’t do a bigger size.

7 August 2025
Unprompted review
The Shirt Plugs logo

Reply from The Shirt Plugs

Hi Kevin,

We’re sorry to hear you’re unhappy with the fit of your shirt. We take sizing very seriously, which is why our size chart is extremely detailed. It includes both exact shirt measurements (length/width) and a height-based guide to help ensure the best fit possible. When followed, this chart will give you the correct size.

It’s also important to note that these are retro football shirts, designed to be worn by players in the 1980s and 1990s. They do not fit like a regular T-shirt or modern fan jerseys. They were originally made for players on the pitch, and the sizing reflects how manufacturers produced them at the time. This authentic sizing and fit is part of what makes retro shirts unique, but it can feel different if you’re used to modern football shirts made for the fans.

We understand fit can be tricky with vintage-style apparel, which is why we always recommend carefully checking our measurements before ordering. Our team is also available through our chat support, who can suggest the best size for you based on your measurements for any future orders.

— The Shirt Plugs Team

Rated 4 out of 5 stars

Smaller than expected

Loads of choice especially if like me you love Serie A shirts from the 1990s. Good quality and delivery communication but MUCH smaller than expected - go 1 or 2 sizes up at least.
The reason I say this is bought a Roma 1992/93 Away shirt from Shirt Plugs and it was way too small. I do have the Roma 1992/93 Home - direct from Adidas - and that fits perfectly.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service

Great value for the shirts! I got on the 3 for 30% off deal and a free windbreaker which was excellent. The team at Shirt Plugs were super accommodating as I needed to size up, as per their recommendation, and helped me change the sizing after I placed my order. And threw in the windbreaker. When it came to tracking the shipping to the US, they were very on to it communicating with me on where and when things would arrive. All in a great experience! Will shop again!
Thanks!
N

15 July 2025
Unprompted review
Rated 5 out of 5 stars

No better place to get your retro…

No better place to get your retro football tops! I picked up three in the 3-for-2 deal, and the quality of each one was incredible. One was for my brother, an AC Milan shirt as growing up we were always AC vs Inter on football games. I also requested an Adriano #10 shirt from that era, and The Shirt Plugs managed to source it for me. A perfect bit of nostalgia for me and my brother, bringing back great memories (and a few wins on FIFA). They always have fantastic shirts in stock, and I’ve no doubt I’ll be adding more to my collection soon!

6 August 2025
Rated 5 out of 5 stars

Would recommend!

I ordered 5 shirts. They arrived in 2,5 weeks (like they communicated before). Quality of the shirts and (name) printing is good. Their customer service is also great; I had a few questions and all were answered in less then 24hr. Would recommend.

31 July 2025
Unprompted review
Rated 5 out of 5 stars

australia jersey

my jersey is extremely high quality, came relatively quickly, and was packaged with care

23 July 2025
Unprompted review
Rated 5 out of 5 stars

I order a travis scott jersey for my…

I order a travis scott jersey for my son for his birthday i made a mistake and i sended then a chat text and they repky to ke within minutes always polite and respectful. I wull be ordering barcelona jersey for my son in the future. Great quality. Looking forward for Christmas purchases.

6 July 2025
Unprompted review
Rated 5 out of 5 stars

I ordered 3 italian kits from the 90s…

I ordered 3 italian kits from the 90s and they arrived in excellent condition. I would recommend paying attention to the size advice, I would normally buy a medium but the size recommended to by a size up as they are quite slim fitting and they all fit perfectly.

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Super high quality tops

Super high quality tops. I ordered the Como x Rhude top and it’s 🔥🔥🔥. Delivery was on point and customer service was excellent. Will be ordering again 👍

20 July 2025
Unprompted review

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