Shop Software Keys Reviews 

154
•
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Bought Microsoft software keys from them. The description mentioned it was lifetime access. Microsoft office worked for 6 months and then suddenly stopped working. Got scammed into thinking it was... See more

Rated 1 out of 5 stars

Ordered head sets . Never received. Then got a USPS postal notification th add t a label has been created but nothing else never sent. I contacted customer service. Finally got back and said sorr... See more

Rated 4 out of 5 stars

At our company we usually use one provider for software, then we saw the Office Licenses for 1/3rd the price and we thought it was too good to be true, but we decided to try them anyways... Well, they... See more

Rated 4 out of 5 stars

The USB flashdrive and product license arrived fairly quickly and at a fair price. The Windows 10 version on the drive is 21H2, which is not the last version that Microsoft offered (22H2). However,... See more

Company details

  1. Computer Software Shop

Written by the company

Shop Software Keys was founded on the premise of providing the best experience for purchasing software online. We strive to provide the most outstanding service in the industry alongside the most competitive prices. Located in Dover, Delaware our team has a strong foundation in customer service and technical support with over ten years of experience. This, tied with our connection to the Microsoft Partner Network allows us to find and provide you with the best prices available for authentic and genuine software.


Contact info

2.0

Poor

TrustScore 2 out of 5

154 reviews

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No recent history of asking for reviews

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2.0

All reviews

(154)

1 review in the last 12 months

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Rated 1 out of 5 stars

Ordered head sets never received

Ordered head sets . Never received. Then got a USPS postal notification th add t a label has been created but nothing else never sent. I contacted customer service. Finally got back and said sorry we are backed up. You should get soon! Nothing. I knew u should shop locally or Amazon. I cannot recommend

15 December 2022
Rated 1 out of 5 stars

No communication

No communication. Never received my order. Asked for update via email and left a voicemail. No response from your company. The AirPods were ordered as a gift for my son and we did not get them.

25 November 2022
Rated 2 out of 5 stars

They only send part of the order!!

They only send part of the order. Tell you they will ship out the other part within a week and never do. And its a joke when you try to reach out to them. Left a VM and also sent to emails. Ended up having to do a charge back on my card for the missing item.

5 December 2022
Unprompted review
Rated 1 out of 5 stars

This company does not communicate with…

This company does not communicate with you about the status of your order. I had to call and email multiple times. I still have not received my order. It has been two weeks and only one communication from my company.

24 November 2022
Rated 5 out of 5 stars

I successfully received my refund

I ordered the Airpod Gen 3 and changed my mind. If you ask for a refund they will give it all back to you, because they do have a refund policy. Again, thankyou so much <3. It does take some time tho, so be patient.💕

7 December 2022
Unprompted review
Rated 1 out of 5 stars

HOAX!!!!!!

HOAX!!!!!!! I paid for my Apple AirPods 3rd gen two weeks ago and I STILL have not received any order updates or tracking information. They’re telling me Apple products are “on back order” but I can buy the same item on a different site and have it delivered overnight. This is a hoax.

25 November 2022
Rated 1 out of 5 stars

The Worst Customer Service!

When I purchased the software, your email said I’d receive the download link within 30 minutes. I called and emailed you repeatedly and no one responded. Finally, one week after I placed the order you finally responded and offered me the download link, but only after I challenged your charge with my credit card company. I get the sense that you are trying to scam people and only responded when I filed a formal complaint. In any event, how can you do business when you cannot meet deadlines and never answer the phone or any emails????

25 November 2022
Rated 1 out of 5 stars

I ordered ear ipods gen 3

I ordered ear iPods gen 3. I was supposed to get shipping ID in 2-3 days. Didn’t arrive. I contacted via email and was told shipping delays caused by FL storm. Still have no info so requested cancellation as I needed them for a gift.

10 November 2022
Unprompted review
Rated 5 out of 5 stars

Im looking for Window10

Im looking for Window10, because my pc cant work with win11, so i go to chat with expert in the nearly midnight like 11pm, but they still answer and help me a lot, that guy name Zach. He really good on service and helping customer

18 November 2022
Unprompted review
Rated 5 out of 5 stars

Zach was able to assist me with both…

Zach was able to assist me with both completing the delivery of my order and getting it installed on a holiday! It was an upgrade required for my new job and I was under a deadline to get it done. Zach was very patient and courteous with me and knew exactly what I needed to do and how to walk a very non-technical person through the process with ease.

11 November 2022
Unprompted review

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