SHOWROOM Reviews 

2,806
TrustScore 3 out of 5

3.2

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See what reviewers are saying

Rated 1 out of 5 stars

Ordered 17 days ago and since then complete silence. No status update, no delivery information, nothing. I've had zero communication about where my order is or when it might actually arrive. Super dis... See more

Rated 5 out of 5 stars

I love almost everything designed by Robert Kupisz. He is a real artist. We, living in Poland, don't need to feel inferior to great worldwide known fashion capitals and designers, because we also have... See more

Rated 5 out of 5 stars

Ronnie was super helpful. I bought a hat that was not classified as "for kids", however after the transaction I checked it with CHAT GPT and confirmed it is for kids. I had to cancel the order that wa... See more

Rated 1 out of 5 stars

I ordered T-shirt Jaqemous and received it with 4 pen dots around the logo (its corners) and big pen stain on the shoulder. Because I looked into the reviews which were so bad regarding returns I deci... See more

Company replied

Company details

  1. Clothing Shop
  2. Fashion accessories shop
  3. Handbags Shop

Written by the company

Showroom by Miinto to największa platforma modowa w Polsce, która łączy najlepiej ubranych ludzi na świecie z unikalnym wyborem najwyższej jakości, luksusowej i ręcznie wybieranej lokalnej mody. Jako, że platforma showroom jest kolektywem sklepów, każde zamówienie jest starannie realizowane przez pasjonatów pracujących w najlepszych butikach na świecie. Czujesz się zainspirowany? Odwiedź nas na showroom.pl Jeśli potrzebujesz wsparcia, nasz Dział Obsługi Klienta jest gotowy do pomocy w każdej godzinie tygodnia na czacie.


Contact info

3.2

Average

TrustScore 3 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 74% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(2,806)

183 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing and Unforgettable.

Fast order processing, a very large selection, fantastic telephone contact with the customer service office.

8 August 2023
Unprompted review
SHOWROOM logo

Reply from SHOWROOM

Dear Anna,

Thank you for leaving this comment!

We are pleased to hear that we have met your expectations!

We invite you to visit our website again.
See you at showroom. pl!

Have a nice day.

Regards, SHWRM Customer Service

Rated 5 out of 5 stars

Thanks to showroom!

Grateful to showroom.pl. Amazing products, great prices!

29 July 2023
Unprompted review
SHOWROOM logo

Reply from SHOWROOM

Dear Paul,

Thank you for leaving this comment!

We are pleased to hear that we have met your expectations!

We invite you to visit our website again.
See you at showroom. pl!

Have a nice day.

Regards, SHWRM Customer Service

Rated 5 out of 5 stars

Very good shop

Very good shop, excellent service

6 August 2023
Unprompted review
SHOWROOM logo

Reply from SHOWROOM

Dzień dobry Pani Kingo,

Dziękujemy za komentarz!

Miło nam usłyszeć, że spełniliśmy Pani oczekiwania! 


Zapraszamy do ponownego odwiedzenia naszej strony.
Do zobaczenia na showroom.pl!

Życzymy miłego dnia.

Pozdrawiamy, Dział Obsługi Klienta SHWRM

Rated 5 out of 5 stars

original

original, neat and fast

10 July 2023
Unprompted review
SHOWROOM logo

Reply from SHOWROOM

Dear Customer

Thank you for leaving a comment!

We are very pleased that the order met your expectations. We invite you to visit our website again.

See you at Showroom. pl

Have a nice day!
Greetings, SHWRM Team

Rated 5 out of 5 stars

I am satisfied and strongly recommend…

I am satisfied and strongly recommend the following site, my order number 353720 have been delivered in time and I claim the showroom is take full responsibility about their products and customers. It was nice to have a deal with you, thank you!!! Recommend to everybody!

1 June 2023
Unprompted review
SHOWROOM logo

Reply from SHOWROOM

Dear Oleksandr

Thank you for leaving a comment!

We are very pleased that the order met your expectations.
We invite you to visit our website again.

See you soon at Showroom. pl

Have a nice day!

SHWRM Team

Rated 5 out of 5 stars

Nice packaging

Nice packaging. It came intact and pristine.

19 May 2023
Unprompted review
SHOWROOM logo

Reply from SHOWROOM

Dear Michael

Thank you for leaving a comment!

We are very pleased that the order met your expectations.
We invite you to visit our website again.

See you soon at Showroom. pl

Have a nice day!

SHWRM Team

Rated 5 out of 5 stars

Great prices

Great prices, fast shipping !

11 May 2023
Unprompted review
SHOWROOM logo

Reply from SHOWROOM

Dear Karol

Thank you for living the comment!

We are pleased to hear that we have met your expectations!
We invite you to visit our website again.
See you at showroom. pl!

Have a nice day.

Regards, SHWRM Customer Service

Rated 5 out of 5 stars

Friendly and helpful employees

Friendly and helpful employees, fast delivery.

3 May 2023
Unprompted review
SHOWROOM logo

Reply from SHOWROOM

Dzień dobry Panie Przemysławie,

Dziękujemy za pozostawienie komentarza!

Jest nam niezmiernie miło, że zamówienie spełniło Pana oczekiwania. Zapraszamy do ponownego odwiedzenia naszej strony.
Do zobaczenia na Showroom.pl

Życzymy miłego dnia!

Pozdrawiamy, Zespół SHWRM


Rated 5 out of 5 stars

Fast delivery

Fast delivery, great product quality

24 April 2023
Unprompted review
SHOWROOM logo

Reply from SHOWROOM

Dzień dobry Panie Piotrze

Dziękujemy za pozostawienie komentarza!

Jest nam niezmiernie miło, że zamówienie spełniło Pana oczekiwania. Zapraszamy do ponownego odwiedzenia naszej strony.
Do zobaczenia na Showroom.pl

Życzymy miłego dnia!

Pozdrawiamy, Zespół SHWRM

Rated 5 out of 5 stars

Good

Everything Ok

17 April 2023
Unprompted review
SHOWROOM logo

Reply from SHOWROOM

Dzień dobry Pani Paulo,

Dziękujemy za komentarz!

Miło nam usłyszeć, że spełniliśmy Pani oczekiwania! 
Zapraszamy do ponownego odwiedzenia naszej strony.
Do zobaczenia na showroom.pl!

Życzymy miłego dnia.

Pozdrawiamy, Dział Obsługi Klienta SHWRM

Rated 5 out of 5 stars

It was easy to navigate and I got my…

It was easy to navigate and I got my purchase in 2days :). No problem at all

6 April 2023
Unprompted review
SHOWROOM logo

Reply from SHOWROOM

Dear Sophia,

Thank you very much for taking the time to give us feedback on your experience with us - This is something we really appreciate! 😍
We hope to see you again soon

Wishing you a lovely day.💖

Kind regards, SHWRM Team 🌸

Rated 5 out of 5 stars

Superb

Superb! Very professional in every aspect

11 April 2023
Unprompted review
SHOWROOM logo

Reply from SHOWROOM

Thank you very much for taking the time to give us feedback on your experience with us - This is something we really appreciate! 😍
We hope to see you again soon

Wishing you a lovely day.💖

Kind regards, SHWRM Team 🌸

Rated 1 out of 5 stars

Very incompetent company

Very incompetent company, I do not have the ordered item and do not want to return the money

9 February 2023
Unprompted review
SHOWROOM logo

Reply from SHOWROOM

Dear Anna,

Thank you so much for taking the time to leave us this review.
We truly appreciate your feedback, as we continuously work together with our partners to better ourselves 🙏🏼

I'm sorry you had problem with your return. This is of course, not something we would want any of our customers to ever experience 🥺

I will contact you in a bit, and hopefully we will be able to find a good solution to this case!

I wish you a lovely day!

Best regards,

Rated 5 out of 5 stars

I received my order in 3 days.

29 January 2023
Unprompted review
SHOWROOM logo

Reply from SHOWROOM

Good morning Eugene,

Thank you for taking the time to write this comment. 😊

We are very happy to know that you’ve had a good experience at Showroom. If you need any further assistance please let us know, we will be more than happy to help.

In the meantime, we hope you are enjoying your order.

Visit us soon! 👋 👀

We wish you a very lovely day!
🍀

Showroom Customer Success Team

Rated 4 out of 5 stars

Almost perfect

The only thing that disappointed me was the quality of the delivery due to the error of the seller. I entered a different delivery address than the one on the invoice, but the goods were sent to the wrong address. The speed of delivery and packaging was at the expected level. I fully recommend the service to other potential buyers.

25 January 2023
Unprompted review
SHOWROOM logo

Reply from SHOWROOM

Dear Marek
Thank you for taking the time to write this comment. 😊

We are very happy to know that you’ve had a good experience at Showroom. If you need any further assistance please let us know, we will be more than happy to help.

In the meantime, we hope you are enjoying your order.

Visit us soon! 👋 👀

We wish you a very lovely day!
🍀

Showroom Customer Success Team

Rated 5 out of 5 stars

I love almost everything designed by…

I love almost everything designed by Robert Kupisz. He is a real artist. We, living in Poland, don't need to feel inferior to great worldwide known fashion capitals and designers, because we also have our STAR. You are doing a great job Robert. Thank you for making my life beautiful and comfortable when wearing your products. They are all exceptional and outstanding.

10 January 2023
Unprompted review
Rated 1 out of 5 stars

Very bad quality

Very bad quality; many defects. I’ll send it back. Disappointed to receive it as a gift for Christmas (((

22 December 2022
Unprompted review
SHOWROOM logo

Reply from SHOWROOM

Dear Kseniya

Thank you so much for taking the time to leave us this review.
We truly appreciate your feedback, as we continuously work together with our partners to better ourselves 🙏🏼

Sorry your ordered item was bad quality. This is of course, not something we would want any of our customers to ever experience 🥺


I wish you a lovely day!

Best regards,
SHWRM Customer Service Department

Rated 5 out of 5 stars

fast and easy

29 November 2022
Unprompted review
SHOWROOM logo

Reply from SHOWROOM

Good morning, Mr. Alex.

Thank you for leaving a comment!

We are very pleased that your order met your expectations. We invite you to visit our website again
See you on Showroom. pl

We wish you a nice day!

Greetings, Team SHWRM

Rated 5 out of 5 stars

Good

Good! Thank you

1 November 2022
Unprompted review
SHOWROOM logo

Reply from SHOWROOM

Good Morning

Thank you for your comment!

We are very pleased that your order met your expectations.
We invite you to visit our website again See you on Showroom. pl

We wish you great day!

Best Regards, SHWRM
 Team

Rated 5 out of 5 stars

All perfect!!!

19 October 2022
Unprompted review
SHOWROOM logo

Reply from SHOWROOM

Good morning, Mr. Kamil.

Thank you for leaving a comment!

We are very pleased that your order met your expectations. We invite you to visit our website again
See you on Showroom. pl

We wish you a nice day!

Greetings, Team SHWRM

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