Ordered 17 days ago and since then complete silence. No status update, no delivery information, nothing. I've had zero communication about where my order is or when it might actually arrive. Super dis... See more
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See what reviewers are saying
I love almost everything designed by Robert Kupisz. He is a real artist. We, living in Poland, don't need to feel inferior to great worldwide known fashion capitals and designers, because we also have... See more
Ronnie was super helpful. I bought a hat that was not classified as "for kids", however after the transaction I checked it with CHAT GPT and confirmed it is for kids. I had to cancel the order that wa... See more
I ordered T-shirt Jaqemous and received it with 4 pen dots around the logo (its corners) and big pen stain on the shoulder. Because I looked into the reviews which were so bad regarding returns I deci... See more
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Company details
Written by the company
Showroom by Miinto to największa platforma modowa w Polsce, która łączy najlepiej ubranych ludzi na świecie z unikalnym wyborem najwyższej jakości, luksusowej i ręcznie wybieranej lokalnej mody. Jako, że platforma showroom jest kolektywem sklepów, każde zamówienie jest starannie realizowane przez pasjonatów pracujących w najlepszych butikach na świecie. Czujesz się zainspirowany? Odwiedź nas na showroom.pl Jeśli potrzebujesz wsparcia, nasz Dział Obsługi Klienta jest gotowy do pomocy w każdej godzinie tygodnia na czacie.
Contact info
Hoża 51, 00-681, Warsaw, Poland
- kontakt@showroom.pl
- showroom.pl
3.2
Average
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 74% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service.
12 October 2022
Unprompted review
Reply from SHOWROOM
Dear Mr. Mikhail
Thank you for your comment and thank you for your kind words. :)
We are pleased that you are pleased to contact our customer service.
We invite you to visit our website again See you on showroom.pl :)
We wish you a nice day!
Sincerely,
SHWRM Customer Service
Quick and nice support !!
23 September 2022
Unprompted review
Reply from SHOWROOM
Szanowna Pani Beato
Dziękujemy za komentarz i dziękujemy za miłe słowa. :)
Cieszymy się, że jest Pani zadowolona z kontaktu z naszym Działem Obsługi Klienta.
Zapraszamy do ponownego odwiedzenia naszej strony.
Do zobaczenia na showroom.pl :)
Życzymy miłego dnia!
Pozdrawiamy, Dział Obsługi Klienta SHWRM
Not impressed with the item that i…
Not impressed with the item that i bought but Mr Adam Zapalski helped me with my reklamation . His help is sattisfying. Thanks.
27 August 2022
Unprompted review
Reply from SHOWROOM
Szanowna Pani Ewelino,
Dziękujemy za podzielenie się z nami swoim doświadczeniem.
Wszelkie konstruktywne komentarze są pomocne!
Zapraszamy do ponownego kontaktu!
Życzymy miłego tygodnia,
Pozdrawiamy, Dział Obsługi Klienta SHWRM
Great service
Great service. Product exactly the same. Will definitely order again from you guys.
25 July 2022
Unprompted review
Reply from SHOWROOM
Dear Mr. Christopher
Thank you for your comment and thank you for your kind words. :)
We are pleased that you are satisfied with the contact with our customer service.
We invite you to visit our website again
See you on showroom. pl:)
We wish you a nice day!
Sincerely, SHWRM Customer Service
amazing consultant!
20 July 2022
Unprompted review
Reply from SHOWROOM
Dzień dobry Pani Mario,
Dziękujemy za komentarz!
Miło nam usłyszeć, że otrzymała Pani upragnioną pomoc!
Robimy wszystko, żeby zapewnić najwyższy standard obsługi klienta.
Zapraszamy do ponownego kontaktu!
Do zobaczenia na showroom.pl
Życzymy miłego dnia!
Pozdrawiamy, Zespół SHWRM
Reply from SHOWROOM
Dear Kamil,
Thank you for your comment!
We are very glad to hear that you are happy with our service.
See you soon & have a lovely day!
Regards, Customer Care SHWRM
Adam Zapalski is an excellent host
Adam Zapalski is an excellent host. Showroom be proud to have such an exemplary employee like Adam. Thank you for everything. Will definitely come back and do more shopping with Showroom.
30 June 2022
Unprompted review
Reply from SHOWROOM
Dear Mario,
Thank you for your comment!
We are pleased to hear that Adam's help is appreciated!
Adam will be pleased to see your comment.
We always try to solve cases satisfactorily.
See you soon!
Have a nice day!
Regards, Customer Care SHWRM
Unexpected kindness and accurate service
To be honest, at first, I did not expect much about the counseling service because it was internet shopping, but it was very kind and helpful.
31 May 2022
Unprompted review
Reply from SHOWROOM
Dear Jae,
thank you for your opinion!
We are extremely happy that you are satisfied with our services. :)
We hope we will see you again on Showroom.pl!
If you need any help, do not hesitate to contact us.
Have a nice day!
Showroom.pl Team
For me the best shop with really good…
For me the best shop with really good prices. thank your for your help in my problem. Aneta
21 May 2022
Unprompted review
Reply from SHOWROOM
Dear Aneta,
thank you for your opinion!
It's great to hear that you are satisfied with our service. :)
If you have any questions, don't hesitate to reach out to us.
Have a nice day!
Showroom.pl Team
I recommend - for sure.
The staff answered my questions quickly. My order was delivered to me within few days. I will definitely come back here. I recommend.
23 March 2022
Unprompted review
Reply from SHOWROOM
Szanowny Panie Piotrku,
Dziękujemy za pięciogwiazdkową opinię!
Cieszymy się, że jest Pan usatysfakcjonowany z zamówienia oraz naszej obsługi klienta.
Zapraszamy do ponownego odwiedzenia naszej strony!
Do zobaczenia nas showroom.pl
Życzymy miłego popołudnia!
Pozdrawiamy, Dział Obsługi Klienta SHWRM
Terrible service
Terrible service.
Instead of woman shoes I got man shoes size 40!!!
Nobody response for email!
Don’t recommend…
16 March 2022
Unprompted review
Reply from SHOWROOM
Dzień dobry Pani Kristyno,
Dziękujemy za podzielenie się z nami swoimi doświadczeniami.
Nasz agent skontaktował się z Panią w celu wyjaśnienia okoliczności w sprawie.
W razie dodatkowych pytań zapraszamy do kontaktu na adres kontakt@showroom.pl
Z poważaniem, Dział Obsługi Klienta SHWRM
Reply from SHOWROOM
Dear Mr. Adrian,
Thank you for giving us a five-star rating!
We value the opinion of all our clients.
We are pleased that we have managed to meet your expectations.
We welcome you to visit our website again.
See you at showroom.pl
We wish you a nice evening!
Regards, SHWRM Customer Service Department
Unfortunetly my iten was not Availble…
Unfortunetly my iten was not Availble on website, i understand that but its not ok if you send me a massege that i’ve git express delivery and its coming to me and 3 day later i’’be git a massage that the mojej are coming back to my bank account. Im still waiting for money.
11 March 2022
Unprompted review
Reply from SHOWROOM
Dear Emilia,
Thank you for sharing this opinion with us!
We are very sorry that your order was cancelled.
You have received an e-mail about delivery as the shipping label was created before it turned out that it wasn't possible to deliver this order.
I have checked that the money was already transferred back to you so you should be able to see them on your account.
If you have any more questions regarding this issue, please contact us: kontakt@showroom.pl
See you on Showroom.pl :)
Best regards, SHWRM Customer Service Department
Express delivery.
7 March 2022
Unprompted review
Reply from SHOWROOM
Dzień dobry Panie Karolu,
Dziękujemy za komentarz.
Miło nam usłyszeć, że jest Pan zadowolony z szybkiej dostawy. Zapraszamy do ponownego odwiedzenia naszej strony.
Codziennie dodajemy nowe produkty.
Do zobaczenia na Showroom.pl
Życzymy udanego tygodnia!
Pozdrawiamy serdecznie, Dział Obsługi Klienta SHWRM
Excellent !!!!
7 March 2022
Unprompted review
Reply from SHOWROOM
Dear Tm R,
Thank you for your positive review
We are happy to hear that you find our service excellent!
Feel free to visit our site in the future!
Let's meet up again at the showroom.pl :)
We wish you a pleasing week!
Sincerely, Customer Care SHRWM
Everything is fine
Everything is fine, product is original and high quality.
5 March 2022
Unprompted review
Reply from SHOWROOM
Dzień dobry Panie Wiktorze,
Dziękujemy za polecenie!
Zapraszamy do ponownego odwiedzenia naszej strony.
Do zobaczenia na Showroom.pl
Pozdrawiamy serdecznie, Dział Obsługi Klienta SHWRM
Return with adventure, but already ok
Today I was refused a return parcel at a DHL point from Poland to Netherlands, as none of the serial numbers on the label match the DHL system. And the time for a return passes.
Rekomenduję samodzielne zarejestrowanie przesyłki zwrotnej na DHL Expres i odbiór przez kuriera spod wskazanego adresu
26 February 2022
Unprompted review
Reply from SHOWROOM
Szanowny Panie Rafale,
Dziękujemy za komentarz.
Bardzo nam przykro, że doszło do takiej sytuacji.
Nasz agent odezwie się do Pana w sprawie etykiety zwrotnej.
Prosimy o śledzenie komunikatów mailowych.
W międzyczasie, życzymy udanego wieczoru!
Pozdrawiamy, Dział Obsługi Klienta SHWRM
Everything okay.
21 February 2022
Unprompted review
Reply from SHOWROOM
Szanowny Panie Leszku,
Dziękujemy za komentarz!
Miło nam usłyszeć, że jest Pan usatysfakcjonowany.
Zapraszamy do ponownego odwiedzenia naszej strony.
Do zobaczenia na Showroom.pl
Życzymy miłego wieczoru!
Pozdrawiamy, Dział Obsługi Klienta SHWRM
Everything is ok
21 February 2022
Unprompted review
Reply from SHOWROOM
Dobry wieczór Pani Małgorzato,
Dziękujemy za polecenie!
Serdecznie zapraszamy do odwiedzenia naszej strony.
Do zobaczenia na Showroom.pl :)
Życzymy udanego wieczoru!
Pozdrawiamy, Dział Obsługi Klienta SHWRM
Great, fast delivery, all good :)
Great product, fast delivery, all good :)
19 February 2022
Unprompted review
Reply from SHOWROOM
Dear Jose,
Thank you for your feedback.
It means a lot to us that you are happy with the service you received! :)
Wishing you a wonderful week!
Sincerely, Customer Care SHWRM
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