ShowZStore.com Reviews 173

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting their quick responses, helpfulness, and willingness to resolve issues. Many appreciate the company's commitment to providing replacement parts and finding solutions, even for manufacturing defects not directly related to them. Reviewers frequently mention the competitive pricing, fast and affordable shipping, and the wide selection of products available. People also commend the secure packaging, ensuring items arrive in great condition. The overall sentiment indicates a highly reliable and customer-focused business that goes above and beyond to ensure satisfaction.

What people talk about most

Customer service

Clients share positive opinions on customer service, consistently highlighting its excellence and... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the wide selection of... See more

Service

Consumers find service to be positive. Many customers have been using the service for years, consistently... See more

Price

Customers had positive experiences with price, consistently reporting fair and competitive pricing. Many... See more

Delivery service

Reviewers express satisfaction with the delivery service. Many customers highlight the fast shipping times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

ShowZ is the best place to shop for transformers and action figures. It provides a good selection of products, low prices, and fast shipping. What is the most important is their excellent customer ser... See more

Company replied

Rated 5 out of 5 stars

I've been doing business with Show Z for about 3 years now. Their prices are excellent, their premium member program is more than worthit, and the shipping is fast considering they are based in a far... See more

Rated 5 out of 5 stars

ShowZ store always ships quickly, packs very well, and stocks the most variety of items. Customer service also does everything to fix issues, provide replacement parts, and solve anything that came up... See more

Rated 5 out of 5 stars

Been using these guys for years. Their customer service is pretty quick to respond and always willing to help with after sales support. They respond to messages quickly and dont make excuses when it c... See more

Company replied


Company details

  1. Collectibles Shop

Written by the company

ShowZStore.com Get the best deal from the world!


Contact info

4.8

Excellent

TrustScore 5 out of 5

173 reviews

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1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great toy shop

I’ve been with them for a few years now. This is a great place to buy. Prices and shipping are excellent. Packing is superb. Customer service is best in the business. Shop here with confidence. I will be back for more :)

15 March 2023
Unprompted review
Rated 1 out of 5 stars

I ordered a product, hasn’t come in

I ordered a product in November of 2022. Granted it was the free econ package so it said within 25 business days after it had been shipped it would arrive. It didn’t end up shipping until late December, and I was fine but mildly annoyed. It is February 17th at the time of this review. I spent $150 USD to get something and it appears it wont come in. I feel as though I have been scammed. I have contacted support a few times and they did not help. Rather do business through TFSOURCE, and they stink. At least their shipping reliability is worthy.

17 February 2023
Unprompted review
Rated 5 out of 5 stars

Amazing store

From great selection to great prices to fast shipping, this store has everything you could want from an online store. The support team is also really nice and very competent when it comes to solving your problems. I'll continue to be a regular customer. 5/5 would recommend to anyone who wants to buy rare or exclusive figures internationally.

30 January 2023
Unprompted review
Rated 5 out of 5 stars

Many figures that I can't find anywhere…

Many figures that I can't find anywhere else are there, always good prices, and their system for rewarding points is the best. I recently had an excellent experience with their customer service, super attentive and quick to help

11 January 2023
Unprompted review
Rated 5 out of 5 stars

Excellent from A to Z

Excellent from A to Z. Shipping, customer care/support, shipping, communication. Could not recommended it more!! Very pleased with their services!! Steady customers for the past 1,5 years.

9 November 2022
Unprompted review
Rated 5 out of 5 stars

The ShowZ Store is the absolute best…

The ShowZ Store is the absolute best Source for Transformers Figures of all kinds, and an even better place to look for replacement Parts. Their After Sales Service goes much further than it legally has to, and they reach out to you almost no matter the case. Plus they have the best Prices, as well.

6 December 2022
Unprompted review
Rated 5 out of 5 stars

I have ordered from ShowZ many times…

I have ordered from ShowZ many times now. These one star reviews are flukes, or lies. Shiw Z is one of the best in the game! They're the only toy company I've ordered from, and my collection is MASSIVE, that actually put hard plastic corner pieces on their boxes to prevent the box from being crushed. I live in the US so they travel a long way, and always arrive in excellent condition. An item specific review here is dumb because showz does not make these toys, it simply sells them. If you're reviewing a product you had an error with, you're ignorant. This is a review of the company itself and they have stellar, 5 star ratings in every category as far as I'm concerned. Many companies could learn a thing or 2 about packing shipping from ShowZ.

10 November 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic!

At first I was dubious but I need not have worried. Delivery was amazingly quick, I have waited for stuff in the uk for much longer. Packaging was the best, I have never had something arrive packaged so well. I will definitely being using this company again. Well done showzstore for getting it so right!

24 October 2022
Unprompted review
Rated 5 out of 5 stars

Great selection and prices

Great selection and prices. Shipping is always fast and their customer service is very responsive when I have rarely needed it.

Getting hard to beat ShowZ these days.

20 September 2022
Unprompted review
Rated 5 out of 5 stars

Simply the best

I have bought from
Showzstore for 3 year and have only had excellent service. The points system is great . You earn points and can take them off the value of a figure. I also bought a figure then a month later it was reduced in price they gave me the difference back in points. IMO the best and always go to them first.

16 September 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY from showz!

I purposed figures for years from many online stores. Never had any issue like with Showz. I purchased the transformer figure as the "battle damaged ver.. Showz shipped me a figure got in a battle somehow damaged. I first thought is a display model as it's on sale. My finger got dirty while playing with it. However, after I removed a few pieces and tried to clean it, I was shocked. The interior of the figure is way more worse. Basically, it's covered with greasy dirt inside out. And the piece I disassembled already broken inside. I have to believe showz just picked up something from garbage disposal and wiped the exterior and shipped to me. It's a deceitful business and they scam people. They could have paid big $ for those ytbers to promote their store on video. but, normal buyers should stay away from that store. there are many other stores to choose from.

25 August 2022
Unprompted review
Rated 1 out of 5 stars

I frequently order from Showzstore and…

I frequently order from Showzstore and have had mostly no issues, however this time around, received an upgrade kit for volcanicus and it was missing a piece. Made several attempts to contact, got one reply directing me to another link and still never heard any reply. Very poor customer service

3 December 2021
Unprompted review
Rated 5 out of 5 stars

Ordered a Transformers Model

Ordered a Transformers Model. Arrived after some time thats to COVID related delays. Very impressed with the level of addtional packaging to protect the item. Very happy.

9 October 2021
Unprompted review

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