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Shuperb Reviews 

2,024
•
TrustScore 5 out of 5

4.8

Shoe shop
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Review summary

Created with AI, based on recent reviews

Considering 579 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the remarkably fast delivery times, highly competitive pricing, and the exceptional comfort and overall quality of the footwear purchased. Many people also point out the prompt communication, smooth website navigation, and the overall seamless shopping experience from start to finish. Though some reviewers noted that items occasionally did not fit correctly and therefore required exchanges or returns, buyers generally found the process very straightforward. A few individuals also mentioned minor delivery hiccups or specific design details, but these occasional issues never overshadowed their overall positive experience.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently highlighting comfort, great value, and accurate... See more

Delivery service

Reviewers express strong satisfaction regarding the delivery service, frequently highlighting exceptionally... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well-made,... See more

Price

Clients share positive opinions on price, frequently highlighting competitive costs that are significantly... See more

Order

Reviewers highlight positive aspects of order, noting that the website provides a simple, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a pair of shoes from Shuperb online for my grandson, for school. My daughter had told me he is size 11 but when the size 11s arrived (promptly), they were too big. Shuperb sent me a QR code... See more

Rated 5 out of 5 stars

When ordering i didnt notice delivery details, i emailed the company who replied promply, the sandals arrived on time and were easy to track through Royal Mail, my husband loved them, the inside sole... See more

Rated 5 out of 5 stars

I was worried when the shoes I had ordered came up too big, but I was soon reassured that I could exchange them quickly for a smaller size. The replacement shoes were despatched before Superb could h... See more

Rated 5 out of 5 stars

Fast delivery, well informed. Boots exactly as pictured, very pleased! £20 cheaper than everywhere else. Plus a voucher code. These boots are really comfy and easy to slip on, lovely to walk in as my... See more

Company details

  1. Shoe shop
  2. Online Food Ordering Service

Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,024)

558 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent service end to end.

Absolutely over the moon with my purchase and the whole order/delivery process.
First off, the quality of thr boots is spot on, the price, also spot on. The ease of ordering was perfect. Quick delivery with regular updates. All in all, a brilliant company to deal with. Simple, straight forward and affordable quality products. I will use them again and recommend.

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Great selection of products

With a great selection of products at great prices, it’s easy to find what you are looking for, simple and logical checkout process and fast delivery.

Service is always excellent and reliable, just how online shopping should be.

25 August 2026
Unprompted review

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