Shuperb Reviews 

2,024
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 579 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the remarkably fast delivery times, highly competitive pricing, and the exceptional comfort and overall quality of the footwear purchased. Many people also point out the prompt communication, smooth website navigation, and the overall seamless shopping experience from start to finish. Though some reviewers noted that items occasionally did not fit correctly and therefore required exchanges or returns, buyers generally found the process very straightforward. A few individuals also mentioned minor delivery hiccups or specific design details, but these occasional issues never overshadowed their overall positive experience.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently highlighting comfort, great value, and accurate... See more

Delivery service

Reviewers express strong satisfaction regarding the delivery service, frequently highlighting exceptionally... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well-made,... See more

Price

Clients share positive opinions on price, frequently highlighting competitive costs that are significantly... See more

Order

Reviewers highlight positive aspects of order, noting that the website provides a simple, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a pair of shoes from Shuperb online for my grandson, for school. My daughter had told me he is size 11 but when the size 11s arrived (promptly), they were too big. Shuperb sent me a QR code... See more

Rated 5 out of 5 stars

When ordering i didnt notice delivery details, i emailed the company who replied promply, the sandals arrived on time and were easy to track through Royal Mail, my husband loved them, the inside sole... See more

Rated 5 out of 5 stars

I was worried when the shoes I had ordered came up too big, but I was soon reassured that I could exchange them quickly for a smaller size. The replacement shoes were despatched before Superb could h... See more

Rated 5 out of 5 stars

Fast delivery, well informed. Boots exactly as pictured, very pleased! £20 cheaper than everywhere else. Plus a voucher code. These boots are really comfy and easy to slip on, lovely to walk in as my... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(2,024)

558 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good morning

Good morning
The product is lovely. However, because you don't do wide fitting, I had to go up a size and they are still a tiny bit narrow. I am putting out a plea for all of us with wide feet. We are not that unusual!

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Jessica going above & beyond.

I have made contact with Shuperb before in regards to some boots that my husband wanted but unfortunately they weren’t in stock in his size.
Then recently he saw another pair which he liked & he ordered them it was a very easy process & unbelievable they arrived the next day with no extra cost what great service.
On trying his boots on he notice there was only one tag which was clearly displayed when they were ordered but my husband commented that he would prefer if there was a tag on each boot.
I decided to ring to enquire not really thinking that this would be possible that was when I spoke to the lovely Jessica who told me she was working from home but when in the office today she would see if she could find a tag & would let me know & low & behold as good as her word Jessica called this morning to say she had found one & it was on its way in the post.
To say we are more than extremely grateful & satisfied is an understatement thank you Jessica you & Shuperb are fantastic.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Great boots

Ordered my size, 7, and they were too large so exchanged them for size 6 without any problem. Service excellent, boots excellent.

1 August 2026
Unprompted review

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