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Shuttercraft Reviews 

2,846
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for providing helpful advice and completing home installations neatly and efficiently. Many consumers note that the beautiful products completely transform their living spaces while remaining exceptionally simple to operate and clean. Some reviewers were happy with the fair pricing and clear communication maintained throughout the entire ordering process. People also point out the excellent quality of the materials and the dependable long term warranty provided with purchases. Buyers consistently appreciate the smooth journey from initial inquiry to final fitting without encountering any pushy sales tactics.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting a smooth, professional, and... See more

Staff

Customers had positive experiences with staff, frequently highlighting their professional, polite, and... See more

Product

People report high satisfaction with the product, frequently noting that the shutters and blinds are of... See more

Quality

Reviewers mention positive feedback about quality, expressing widespread satisfaction with the excellent... See more

Price

Consumers express great satisfaction with the pricing, highlighting that quotes are very competitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had plantation shutters fitted to our 2 front bedroom bay windows. Firstly Andy turned up on time and worked on fitting them straight away without any fuss. There were so many boxes he fitted th... See more

Company replied

Rated 5 out of 5 stars

This company was quick and professional. Came out to measure the windows and patios. Gave various options of fitting using their extended knowledge. Approximately 12 weeks wait for shutters... See more

Company replied

Rated 5 out of 5 stars

Gene was standout from start to finish and something you rarely find these days. Not only was he considerably cheaper than all other quotes, he was exceptionally personable, no sales push and extremel... See more

Company replied

Rated 5 out of 5 stars

So glad we made the decision to change our old blinds for shutters. Delighted with the finish and look after having them fitted with shuttercraft. Jim was great at answering all our questions, gave us... See more

Company replied


Company details

  1. Window treatment store
  2. also in
  3. Blinds shop
  4. Home improvement shop

About Shuttercraft

Written by the company

When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.

Trusted nationally. Delivered locally.

We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.

We make light work of looking after you

How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.

We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.

And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.

We only fit premium S:CRAFT shutters

Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.

Established, yet innovative

We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!

Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.

Our ‘No hard sell’ promise

We pride ourselves on our customer service, helping you transform your home to your taste and budget.

We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.

We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.

Discover Our Shutters
Discover Our Blinds
Find Your Local Shuttercraft
Living Room Shutters

Contact info


4.9

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(2,846)

143 reviews in the last 12 months

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Rated 5 out of 5 stars

Shutter Fitting

Great service. Pleasant, polite workers. Very efficient. Would not hesitate to recommend to others.

14 August 2026
Unprompted review
Shuttercraft logo

Reply from Shuttercraft

Thank you for taking the time to share your feedback. We’re delighted to hear that you had such a positive experience with Shuttercraft. Our team takes great pride in providing a friendly, professional service, and it’s wonderful to know this came across. We truly appreciate your recommendation.

Rated 5 out of 5 stars

First Class Product, Price and Service

We are absolutely delighted with the product provided and the excellent service and attention from Jim.
From the start of our enquiries we found his knowledge, experience and advice superior to the competition and his price was also the most attractive.
All of the promises made on construction and delivery were fulfilled and the installation was completed efficiently and on time. I have no hesitation in recommending Jim to anyone considering new shutters.

12 August 2026
Unprompted review
Shuttercraft logo

Reply from Shuttercraft

Thank you for your wonderful review. We’re delighted to hear how pleased you are with both the shutters and the service provided by Shuttercraft. It’s fantastic to know that the team’s knowledge, advice and attention to detail made such a positive impression, and that everything was completed efficiently and on time. We really appreciate your recommendation and hope you enjoy your new shutters for many years to come.

Rated 5 out of 5 stars

Excellent shutters

We have had Ben back for a second set of installation of shutters after being so pleased the first time round. Our house now looks fantastic front and back and I am thrilled with the competitively priced shutters as well as Ben’s efficient and trustworthy approach to the job. As we are having renovations to our house, I was happy to wait the 12 weeks. I would happily recommend Shuttercraft for quality, communication and value.

5 August 2026
Unprompted review
Shuttercraft logo

Reply from Shuttercraft

Thank you for choosing Shuttercraft for a second installation and for leaving such a lovely revie. We’re delighted to hear how pleased you are with the shutters and it’s wonderful to hear that you found the team efficient, trustworthy and communicative throughout the process. We really appreciate your recommendation and hope you enjoy your new shutters for many years to come!

Rated 5 out of 5 stars

Great company

Great company, very professional , constant communication and updates with regards to my order , Jim who was dealing with me ,was extremely pleasant and very friendly, and I absolutely love me new shutters , a great job done , would highly recommend. Thanks a very satisfied customer 😀

5 August 2026
Unprompted review
Shuttercraft logo

Reply from Shuttercraft

Thank you for your fantastic feedback and taking the time to share your experience. We’re delighted to hear how pleased you are with your new shutters and that you found the Shuttercraft team professional, friendly and communicative throughout the process. It’s wonderful to know you’re so happy with the finished result, and we really appreciate your recommendation. Thank you for choosing Shuttercraft!

Rated 5 out of 5 stars

We are so pleased with the shutters…

We are so pleased with the shutters very professional and friendly staff.

8 August 2026
Unprompted review
Shuttercraft logo

Reply from Shuttercraft

Thank you for your lovely feedback. We’re delighted to hear you’re so pleased with your shutters and that you had such a positive experience with the Shuttercraft team throughout the process. Thank you for choosing Shuttercraft and we hope you enjoy your new shutters for many years to come!

Rated 5 out of 5 stars

Great shutters

I am so pleased I chose shutter craft. Ben was very professional from the quote to the installation. I would recommend to anyone. I found the price in line with what I was expecting to pay too. I am more than happy with the shutters.

3 August 2026
Unprompted review
Shuttercraft logo

Reply from Shuttercraft

Thank you for your wonderful feedback. We’re delighted to hear how pleased you are with your new shutters and that you found the service professional from start to finish. It’s fantastic to know you were happy with the overall value and finished result. We really appreciate your recommendation and hope you enjoy your new shutters for many years to come! Thank you for choosing Shuttercraft.

Rated 5 out of 5 stars

(Shuttercraft Aylesbury ) I had a few…

(Shuttercraft Aylesbury ) I had a few problems with the shutters I had fitted previously but these guys replaced them to a very high standard , the shutters look fantastic, I couldn’t be happier with the service , the fitters are very professional , Thank you Gene and Anton .

3 August 2026
Unprompted review
Shuttercraft logo

Reply from Shuttercraft

Thank you for your kind words and taking the time to share your experience. We’re so pleased that Shuttercraft was able to exceed your expectations and deliver a result you’re so happy with. It’s great to hear that the finished shutters have made such a positive difference, and we’ll be sure to pass your kind feedback on to the team. Thank you for choosing Shuttercraft, we hope you enjoy your new shutters for many years to come!

Rated 5 out of 5 stars

We have just had our shutters fitted by…

We have just had our shutters fitted by Giles. He did a brilliant job and we are very happy with them.
Would highly recommend Shuttercraft.

28 July 2026
Unprompted review
Shuttercraft logo

Reply from Shuttercraft

Thank you for your wonderful review. We're delighted to hear that you're so pleased with your new shutters and that you had such a positive experience with the Shuttercraft team. Your recommendation means a great deal to us, and we hope you enjoy your shutters for many years to come!

Rated 5 out of 5 stars

I would highly recommend Giles from…

I would highly recommend Giles from Henley Shuttercraft. This is the second home we have had shutters from Shuttercrafts in Henley.

Giles’ professionalism and expertise is second to none. Not to mention the quality and fit of the shutters. They have totally transformed our home.

27 July 2026
Unprompted review
Shuttercraft logo

Reply from Shuttercraft

Thank you so much for leaving us a review! We are glad to hear that you are happy with the quality of the shutters and our service. Thank you for your recommendation and thank you for choosing Shuttercraft again!

Rated 5 out of 5 stars

Five star service and quality would…

Five star service and quality would highly recommend Gene.

25 July 2026
Unprompted review
Shuttercraft logo

Reply from Shuttercraft

Thank you for your review! Thank you so much for your recommendation and we're glad to hear that you are happy with our service. Thank you for choosing Shuttercraft 😊

Rated 5 out of 5 stars

Fantastic all round

Absolutely incredible, we are in love with the shutters! Easy to use, easy to clean, easy service. Great quality and a 10 year warranty which is brilliant really puts trust in the products! What’s nice is the installer Marcus was an absolute pleasure, very polite and friendly. Very considerate with me working from home and where was the best place to start etc! Highly recommend this company, absolute no fault at all.

23 July 2026
Unprompted review
Shuttercraft logo

Reply from Shuttercraft

Thank you for your kind review Bethany! We're so pleased to hear you love your new shutters and had such a great experience with us. Thank you for your recommendation, and enjoy your shutters!

Rated 5 out of 5 stars

Great service from the initial to completion

From the initial survey, through to completion of the fitting, Shuttercraft were professional & efficient, & moreover a great value for money supplier. Giving advice on the materials & possible configurations of the shutters, the representative was accurate, helpful & knowledgeable in respect to what would suit our window, & the timing of delivery/fitting.
On the day of installation, the fitter arrived on time, was courteous, clean, tidy & efficient; ensuring that we were totally satisfied with the product & the service.
We would totally recommend Shuttercraft-St Albans to fit anyone's shutters & will not hesitate to use them again.

22 July 2026
Unprompted review
Shuttercraft logo

Reply from Shuttercraft

Thank you for your review Chris! We're delighted to hear you had such a positive experience from the initial survey through to installation. We appreciate your recommendation and enjoy your new shutters!

Rated 5 out of 5 stars

Absolutely thrilled with my shutters.

Absolutely thrilled with my shutters.
Excellent quality and Gene was absolutely brilliant from the first visit to fitting them.
Very knowledgeable and professional and as he does the whole process himself it made it a very personal experience, he really cares about giving an excellent service.

20 July 2026
Unprompted review
Shuttercraft logo

Reply from Shuttercraft

Thank you for your lovely review Terry! We're so pleased you're happy with your new shutters and our service. Thank you for choosing Shuttercraft!

Rated 3 out of 5 stars

Excellent product , poor after sales service

Excellent product , great fitting . My issue is aftercare & communication. One shutter was fitted in November which wasn’t what I’d ordered ( the order placed was unclear & never clarified with me so I wrongly assumed it was correct) . 8 months later I’m still waiting for the replacement shutter to be fitted & I’ve had to chase it as opposed to being kept informed of what’s happening, however I’ve given up now.

27 November 2025
Unprompted review
Shuttercraft logo

Reply from Shuttercraft

Hi Lee

Thank you for taking the time to leave your review. We're happy to hear that you're pleased with the quality of your shutters and the fitting itself.

We're very sorry to hear that the communication surrounding your replacement shutter has not met the standard we expect.

Following your review, we contacted the Shuttercraft Harrogate team immediately to make them aware of your concerns. They advised us they would contact you directly to resolve the matter, which we believe has now happened and a replacement panel is on order.

Thank you again for bringing this to our attention. Your feedback is invaluable in helping us maintain the high standards we strive to deliver across our network.

Rated 5 out of 5 stars

We couldn't be happier with our new…

We couldn't be happier with our new shutters from Shuttercraft Glasgow. They look absolutely stunning and have made such a difference to our home.
Jim was fantastic from start to finish. He was friendly, extremely knowledgeable, and clearly takes great pride in his work. The installation was completed to an exceptionally high standard, and he left everything clean and tidy when he finished.
A genuinely professional service with excellent attention to detail. We would highly recommend Shuttercraft Glasgow and especially Jim to anyone considering shutters.

29 June 2026
Unprompted review
Shuttercraft logo

Reply from Shuttercraft

Hi Sharrin, thank you so much for your wonderful review! We’re delighted to hear how pleased you are with your new shutters and that they’ve made such a difference to your home. Thank you for choosing Shuttercraft Glasgow and for taking the time to recommend us. We hope you enjoy your beautiful new shutters for many years to come!

Rated 5 out of 5 stars

Great service received by Ben

Great service received by Ben. I was looking for a local business to install my blinds but someone who was genuine and trustful, in case something went wrong. I came across Ben and have to say he was so lovely, approchable and demonstrated patience whilst i decided which product was right for me.

It's too early to comment on durability of the blinds but they look great and i am sure Ben would continue to provide an excellent service should i have questions.

Thanks Ben!

27 June 2026
Unprompted review
Shuttercraft logo

Reply from Shuttercraft

Hi Naz, thank you for taking the time to leave such a lovely review! We're delighted to hear that Ben made you feel confident throughout the process and helped you find the right shutters for your home.

Providing friendly, honest advice and excellent customer service is something we take great pride in, so it's wonderful to know Ben's patience and expertise made such a positive impression.

Thank you again for choosing Shuttercraft. We hope you continue to enjoy your new shutters, and if you ever have any questions in the future, Ben and the team will be happy to help.

Rated 5 out of 5 stars

From start to finish we have been very…

From start to finish we have been very happy. Second time using Shuttercraft, after a house move. Gene, measured and fitted, despite the unusually hot weather, managed to complete the work. Would recommend, professional, polite and efficient. And thank you for suggesting the half split, it makes all the difference.

22 June 2026
Unprompted review
Shuttercraft logo

Reply from Shuttercraft

Hi Angela, thank you for your wonderful review and for choosing Shuttercraft again! It means so much to us that you returned after your house move. Thank you once again for your kind words and recommendation. We hope you enjoy your beautiful new shutters for many years to come!

Rated 5 out of 5 stars

The Sales person and the Shutter fitter.

The sales person together with the shutter fitter was very professional, in their knowledge of the product and was able to give adequate advice and opinions. The fitter was particularly good at completing the fitting of the shuttes in a reasonable time and cleaned up after hus work.

20 June 2026
Shuttercraft logo

Reply from Shuttercraft

Thank you for your kind words. We’re delighted to hear that you had a great experience with our team and that they were able to suport you so well throughout the process. Customer satisfaction is at the heart of everything we do, so it’s wonderful to know that we delivered a proffesional and efficent service that met your expectations.

Thank you for choosing Shuttercraft, and we hope you enjoy your shutters for many years to come!

Rated 5 out of 5 stars

Great shutters expertly fitted, very pleased with the end result

We are pleased with the shutters-they are good quality and well priced. Ours is an old property (1875) and the window recesses are not always square, so fitting the shutters presented a challenge. The end result exceeded our expectations. The fitter was personable and efficient

1 June 2026
Unprompted review
Shuttercraft logo

Reply from Shuttercraft

Thank you for your lovely feedback. We’re delighted to hear that you’re pleased with the finished result and that the expertise of the Shuttercraft team enabled completition of your project to such a high standard. We take great pride in delivering a excellent customer service from start to finish, so it’s wonderful to know this was reflected in your experience.

Thank you for choosing Shuttercraft, and we hope you enjoy your shutters for many years to come!

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Used Shuttercraft twice now, quality products and an excellent fitting service.
I would have no hesitation in recommending them or using them again. 5 star service, thank you.

17 June 2026
Unprompted review
Shuttercraft logo

Reply from Shuttercraft

Thank you for taking the time to leave us such a wonderful review. It’s fantastic to know that you chose Shuttercraft again and that you were so pleased with the product quality and fitting service on both occasions.

Your recommendation means a great deal to us, and we truly appreciate your continued support. We hope you enjoy your shutters for many years to come and would be delighted to assist you with any future projects!

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