Signature Clinic Reviews 

1,363
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 460 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently report being extremely pleased with the results and the professional, supportive care they receive from the staff and medical team. People appreciate that the procedures are often fast, well-explained, and that the aftercare support is both helpful and attentive. However, some people mentioned instances where communication issues occurred, such as being told of a surgeon change without adequate notice. Additionally, a small group of consumers shared concerns regarding initial consultations, noting that some felt doctors were abrupt or dismissive about their worries. There were also accounts detailing dissatisfaction with post-operative care, such as not receiving sufficient pain relief

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are welcoming, professional,... See more

Service

Customers report largely positive experiences with the service, praising the professional care and supportive... See more

Customer service

Consumers find customer service to be positive, highlighting exemplary care and support from initial enquiry... See more

User experience

Clients share positive opinions on user_experience, highlighting welcoming staff and smooth procedures from... See more

Quality

People report positive experiences with quality, expressing high satisfaction and delight regarding their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

OMG what can I say. Signature Clinic Cardiff from start to finish have been amazing!! I watched a bad review before I came and was worried but my whole experience has been positive and would definite... See more

Company replied

Rated 5 out of 5 stars

I'm happy with the Signature clinic. From my 1st enquiry to my procedure. Staff i dealt with made me feel very special. Dr Sherrif & his team gave me so much information on the procedure I was havin... See more

Company replied

Rated 5 out of 5 stars

Highly recommend! They made me feel comfortable all way through the staff was really good the lady who took me in and got everything ready I think she called lin very good! Also the surgeon sheriff an... See more

Company replied

Rated 5 out of 5 stars

I had my upper eyelids done with Dr Sherif in February and am extremely pleased with the results. I have zero scars visible. I returned to the Rochdale clinic yesterday for a face and neck lift wit... See more

Company replied


Company details

  1. Plastic surgery clinic

Written by the company

Welcome to Signature Clinic, where we combine expertise and care to offer a wide range of cosmetic treatments designed around you. Our team of highly experienced, GMC-registered surgeons, including Dr Carlo Debbas, Dr Sherif Elamari, Dr Anan Ibrahim, Dr Mohamed Abdelhady, Mr Ayman Mohammad and Dr Bikram Jit Singh, specialises in blepharoplasty (eyelid surgery), gynecomastia (male chest reduction), cosmetic surgeries, and a variety of non-surgical aesthetic treatments. Whether you're looking to refresh your appearance or boost your confidence, we're here to guide you every step of the way. Our clinics, located in key cities across the UK and Ireland, are open 7 days a week, offering free consultations to help you make an informed decision without any pressure. We understand that each patient is unique, and our focus is on delivering tailored treatment plans that align with your specific goals and needs. At Signature Clinic, there are no hidden fees, just transparent, competitive pricing that you can trust. To make your journey even easier, we work with leading finance partners to offer 0% interest-free credit, ensuring your chosen treatment is as accessible as possible. From the first consultation to your post-treatment follow-ups, we prioritise your comfort and peace of mind. We pride ourselves on a no-pressure, supportive approach, giving you the time and space to explore your options with confidence. Our dedicated aftercare ensures you feel supported long after your treatment, with flexible follow-up appointments to monitor your progress.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,363)

468 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding Surgeon, team, procedure and aftercare

This procedure was my first ever surgical treatment, i had never had any operations previously, so i was quite nervous and overwhelmed with having the treatment. However once i arrived at the clinic my nerves had subdued due to the friendly staff, i had a prescription for medication prior to the procedure and completed the paperwork then i was taken in to the theatre for the procedure, i honestly did not feel a thing, not even the local anaesthetic. I was so relaxed and i just remember one of the nurses gently hold my hand, which i thought was a lovely gesture. I have since had several reviee phonecalls and appointments and the aftercare is outstanding. My absolute thanks to Dr Abdelhady and his team.

18 December 2025
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Frances

Thank you so much for your wonderful feedback. We’re delighted to hear that your first surgical experience with Dr. Abdelhady and our team was so positive. It’s great to know that our friendly staff, thoughtful care in theatre, and outstanding aftercare helped put you at ease throughout the entire process. We’ll be sure to pass on your kind words to the team.

Warm regards,
The Signature Clinic Team

Rated 1 out of 5 stars

I’m disfigured

I’m disfigured, and it took over 5 MONTHS to get a n official response to my complaint- AND they still haven’t addressed my complaint in full, only part of it. I’ve already posted on here, I got a response saying someone would contact me and I’m STILL WAITING - so I thought I’d post again as I got sent another link - STAY AWAY FROM THIS COMPANY THEY JUST WANT YOUR MONEY

7 June 2025
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Minnie

We are very sorry to read your review and to hear how distressed and frustrated you feel about your experience.

Your complaint remains active within our complaints process, and a response to your original complaint has been issued, we will arrange for this to be re-sent to you. We have also been in contact to arrange your next review appointment, as discussed in our previous email correspondence.

If you would like to discuss this further, please contact us directly at complaints@signatureclinic.co.uk, and we will be happy to assist.

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

Secondary gynecomastia surgery…

Secondary gynecomastia surgery performed by Dr Ahmed Alsayed. Dr Alsayed did not perform my initial procedure and took on this revision procedure immediately and with no push back at all when presented with the issues from my first procedure.
This is despite himself, bearing no responsibility for the initial procedure with the sub optimal result. I am now 6 weeks post secondary surgery and I am already very happy with the results of the operation.
The operation itself was carried out in a highly efficient manner, the surgeon and team were great and the facility I attended (Birmingham) is very relaxing. The staff will put you at ease and alleviate any concerns you may have. Health checks are carried out prior to any work being carried out to ensure you are in good health and the aftercare team follow up regularly to check in. They will provide advice as required and address/refer any concerns that you may have.
As a side note and separate from my experience, a family member of mine wanted a facial procedure that she doesn't need and attended a consultation for these potential works. She was advised that she doesnt need these works and there is nothing that they (Signature Clinic) can do for her. This was the correct answer and shows morality and ethics.

8 February 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Jaden

Thank you for your detailed feedback. We’re thrilled to hear that your secondary gynecomastia surgery with Dr. Ahmed Alsayed went smoothly and that you’re happy with your results just 6 weeks post-op. It’s wonderful to know that our Birmingham clinic, surgical team, and aftercare support helped put you at ease and addressed all your concerns throughout the process.

We also appreciate your note regarding your family member’s consultation, our team always strives to provide honest, ethical guidance, and it’s great to hear this was recognised.

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

I had an under eye bag removal

I had an under eye bag removal. from start to finish the procedure and care was fantastic . both doctor and nurse were very good . kept me calm and talked me threw very step . and I am very pleased with my out come results are great x

25 February 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Susan

Thank you for your wonderful feedback. We’re delighted to hear that your under-eye bag removal went smoothly and that both the doctor and nurse made you feel calm and supported throughout. It’s fantastic to know you’re happy with your results.

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

The whole experience I couldn't fault…

The whole experience I couldn't fault from start to finish.
Any questions I had were answered promptly and so my mind was at ease.
I would highly recommend.
At day 15 post op and couldn't be more pleased with the results so far.

10 March 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Ann-Marie

Thank you so much for your kind feedback. We’re thrilled to hear that your experience from start to finish was seamless and that your questions were answered promptly. It’s wonderful to know you’re happy with your results at day 15, and we truly appreciate your recommendation.

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

Top class service from start to…

Top class service from start to finish,excellent aftercare,Dr Ahmed alsayed
Has magic hands.
Thank you signature clinic.

11 July 2025
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear David

Thank you for your wonderful feedback. We’re delighted to hear that Dr. Ahmed Alsayed and our team provided top-class care from start to finish. It’s great to know you’re happy with your aftercare and results, we’ll be sure to pass on your kind words to Dr. Alsayed!

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

Very nice people

Very nice people. Easy to work with. Couldn’t recommend any better than 5 stars. Amazing people and very kind. Great experience

8 March 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Mark

Thank you so much for your kind words. We’re thrilled to hear that you had such a positive experience and felt supported by our team. Your 5-star recommendation means a lot to us.

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

Blepharoplasty

First impression was the cleanliness of the clinic and the friendliness of the staff who made me feel at ease. Mr Alsayed was my surgeon and he did a great job of my upper and lower blepharoplasty. I’d definitely use this clinic again and would highly recommend.

11 March 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Catherine

We’re delighted to hear that your experience at our clinic was so positive, from the cleanliness and friendly staff to the care provided by Mr. Alsayed during your upper and lower blepharoplasty. We truly appreciate your recommendation and look forward to welcoming you back in the future.

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

My experience with signature clinic…

My experience with signature clinic manchester was amazing, from start to finish. And over the moon with my results.

3 February 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Liz

Thank you so much for your feedback. We’re thrilled to hear that your experience at our Manchester clinic was amazing and that you’re over the moon with your results.

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

5 star

Went really smoothly. Dr Ahmed made me feel at ease and talked me through the whole process as I was a nervous wreck! Results speak for themselves amazing. The lovely lady Rose was amazing pre op & after looking after me. Everyone was so lovely.

8 February 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Francesca

Thank you so much for your wonderful feedback. We’re delighted to hear that Dr. Ahmed and Rose made you feel at ease throughout your procedure and that you’re thrilled with your results. We’ll be sure to pass on your kind words to the whole team.

Warm regards,
The Signature Clinic Team

Rated 4 out of 5 stars

Highly recommended

Very friendly staff, once I was in the surgery room, they made me feel comfortable and the procedure was over quite quickly. many pre surgery calls and post medical calls to ensure everything was ok.
I only have 2 comments:
1. It was expensive and when paying for a private service you’d expect to turn up at your appointment time and go straight in (give or take 30 mins) I was delayed over 2nr hours.
2. I should have had the option to stay in and be cared for by the nurses for at least 3nr days post surgery, I live alone with a 3 year old and having to change dressings and manage pain was extremely difficult.
Overall experience was very good. Thankyou.

17 February 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Georgina

Thank you for sharing your detailed feedback.

We’re delighted to hear that our staff made you feel comfortable, and that the pre- and post-surgery support helped you feel well looked after. It’s great to know that overall you had a positive experience.

We also appreciate your constructive comments. We’re sorry for the delay on the day of your procedure and understand how frustrating that must have been and we also appreciate your note regarding post-surgery support. Your feedback is valuable, and we will continue to review our aftercare options to ensure patients have the support they need, particularly for those managing recovery alone.

If you would like to send me an e-mail at reviews@signatureclinic.co.uk I can look in to your comments in more detail.

Thank you again for taking the time to share your experience.

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

Staff great made to feel very relaxed…

Staff great made to feel very relaxed and aftercare was fab

12 February 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Sandra

Thank you for your lovely feedback. Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience.

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

Great experience!!!!

Great experience! Dr Carlos and his theatre staff , the nurses, the secretaries were AMAZING, had no pain at all did all under loc , pleasant experience very happy with the outcomes cannot recommend them enough !!

20 February 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Leslie

We’re thrilled to hear that you had such a positive experience with Dr Carlos and the entire team, from theatre staff and nurses to our secretaries. It’s wonderful to know your procedure was comfortable and that you’re so happy with the results.

Thank you for your lovely review and recommendation.

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

First class service and aftercare

The explanation, empathy and understanding was excellent throughout. Due to another operation I was forced to delay my surgery and the admin team were great. My questions were sometimes silly and detailed and they always answered thoroughly and with empathy. The aftercare has been first class

25 March 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Lindsay

Thank you for your kind review. We are delighted to hear that you felt well supported throughout your journey, and that our admin team handled your questions thoroughly and with empathy. It’s great to know that the aftercare you received was first class and that our team could accommodate the delay due to your other operation.

We truly appreciate you taking the time to share your experience and are so pleased you felt looked after every step of the way.

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

Very positive experience

Very positive experience. Staff were all lovely especially the lady who worked with Dr Sherif she was so lovely and reassuring . Dr Sherif also explained everything very well . All in all very happy . I had upper bleph

5 March 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Deborah

We’re delighted to hear that you had such a positive experience with our team. It’s great to know that the staff, especially the team member working with Dr Sherif, made you feel reassured, and that Dr Sherif took the time to explain everything clearly.

We’re so pleased you’re happy with your upper blepharoplasty results and truly appreciate you sharing your experience.

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

Surgery and staff were perfect.

Experience was great the procedure went smooth, the staff was excellent, 10/10 only slight issue is with their phone communication at times I was getting called from 2/3 different numbers located in different parts of England asking about the same thing, one person would say that every thing is good to go leading up to the surgery, but the next day I would get a call from a different number that I still need to provide another piece of information for this contact. nevertheless the experience was amazing and smooth with no complications would recommend.

24 February 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Jakub

We’re thrilled to hear that your procedure went smoothly and that you had a positive experience with our team. It’s wonderful to know you would recommend us.

We do apologise for the confusion caused by multiple calls from different numbers and understand how frustrating that must have been. Your feedback is very helpful, and we will use it to improve our communication process for future patients.

We truly appreciate you taking the time to share your experience and are glad it was overall so positive.

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

Upper blepharoplasty

I’m so happy with my upper blepharoplasty surgery, I feel very lucky that Dr Carlos did such a great job. He really is a master at what he does. The clinic is nice and the team are friendly and professional.

4 March 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Natalie

We are delighted to hear how happy you are with your upper blepharoplasty results and that you had such a positive experience with Dr Carlos. We’ll be sure to pass on your lovely comments to him, he will be thrilled to hear them.

It’s also great to know you found the clinic welcoming and the team friendly and professional. We truly appreciate you taking the time to share your experience.

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

10/10 would recommend!

From the start there was great communication, both the nurses & the surgeon was so calming, reassuring and just overall lovely for my procedure. Everything was straight forward, they made sure to go over everything important and the aftercare team were also great with any concerns or questions. Would definitely recommend!

27 February 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Chloe

We’re delighted to hear that you felt well supported throughout your journey, from the initial communication right through to your procedure and aftercare. It’s great to know our nurses, surgeon, and aftercare team helped you feel calm, reassured, and fully informed at every stage.

Your recommendation means a lot to us, thank you for taking the time to share your experience.

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

The London team were very friendly and…

The London team were very friendly and helpful, very happy with the results, highly recommend, now I wish I done it sooner

26 February 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear James

We’re delighted to hear that you found our London team friendly and helpful, and that you’re so happy with your results. Comments like yours mean a lot to us.

It’s great to know you’d recommend us, and we love hearing that you wish you’d done it sooner!

Thank you again for taking the time to share your experience.

Warm regards,
The Signature Clinic Team

Rated 5 out of 5 stars

I had a surgery with Dr Carlos for…

I had a surgery with Dr Carlos for upper blephaplasty at the London clinic. Highly recommend

21 March 2026
Unprompted review
Signature Clinic logo

Reply from Signature Clinic

Dear Alanna

Thank you for your recommendation, we are so pleased to hear that you had a positive experience with Dr Carlos for your upper blepharoplasty at our London clinic. It’s great to know you felt confident in your care.

Warm regards,
The Signature Clinic Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look