Signzworld Reviews 

927
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Also trading under Also selling under the name of homepetessentials Woodpecker Premises Belfont Trading Estate Mucklow Hill Halesowen B62 8DR 0121 550 4909 Avoid like the plague, placed an or... See more

Rated 1 out of 5 stars

Ordered a double mug press on 3rd May, advised it was despatched on 4th and given tracking number.... phoned today as no movement on the tracking to get a message back saying out of stock. Advised I c... See more

Rated 5 out of 5 stars

Signzworld were extremely helpful answering all my questions with reference to which machine would suit me best. I did not feel hurried or feel awkward asking. Parcel came next day. I would highly re... See more

Company replied

Rated 4 out of 5 stars

Excellent customer service. Instructions could be more informative, ie the fact that it is programmed to Fahrenheit and not Celsius, what to do if it doesn’t open when it should, ie press the red b... See more

Company replied

Company details

  1. Dyeworks
  2. Art Handcraft

Written by the company

SignzWorld is the premium choice for all things cutter and vinyl. We operate Independently to provide you with the greatest choice at amazingly low prices.


Contact info

2.1

Poor

TrustScore 2 out of 5

927 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.1

All reviews

(927)

20 reviews in the last 12 months

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Rated 1 out of 5 stars

smash proof mug boxes are awful

I ordered 200pcs smash proof mug boxes after my usual supplier was out of stock and they were just awful. The dimensions are not the dimensions specified on the product description page, they are huge!
I initially thought I’d ordered the wrong size by mistake before checking the order details. There’s no way a standard 11oz mug could be safely shipped in these without an awful lot of additional filler which defeats the purpose and adds further expense. I wish I could upload a photo to show how massive they are.

There is a 15mm gap between the mug and the side and a further 20mm between mug and the top of the box.
Not fit for purpose, £75.99 down the drain, which is also a lot more than my usual supplier charges.

1 December 2024
Unprompted review
Rated 1 out of 5 stars

Well where to begin

Well where to begin, they are selling stuff they don’t have in stock, they don’t answer emails and don’t allow you to cancel orders as they input tracking as soon as you order even though they don’t have the stock, then send partial bits of your order and oh yes totally ignore you. I will be contacting trading standards, they used to be good, obviously times have changed. Why eBay is still allowing them to sell on their site is beyond me, stick with longforte and Neil brothers, they are the professionals

5 December 2024
Unprompted review
Rated 1 out of 5 stars

Avoid this company at all costs

Avoid this company at all costs, they take orders and do not send the goods, purchased off Amazon carrier never received the package, when chased they hardly ever respond to emails. This is the worst company I have ever dealt with.

4 December 2024
Unprompted review
Rated 1 out of 5 stars

Purchased am item from them on Amazon…

Purchased am item from them on Amazon to which DPD screwed up the delivery. I contacted this company to explain what had happened and asked for some help as I wanted the item still. After two days I got a brief reply stating the were sending my money back. I immediately replied that Indont want a reply and that I wanted the item still.This message went unanswered and they just sent my money back.. Poor customer service really.

2 December 2024
Unprompted review
Rated 1 out of 5 stars

Unfortunately i received 1/100 items i…

Unfortunately i received 1/100 items i ordered, i reached out to customer service and was told there are issues in the warehouse and that a replacement will be sent. A week later nothing and no refund, i've been ignored and 100 items are still missing. quite sad as this has been a company i've used for years. Not anymore

18 November 2024
Unprompted review
Rated 5 out of 5 stars

heat pess from signzworld

Ordered a heat press from the signzworld on friday for saturday delivery by dpd, i waited in all day saturday it did not come. I had to wait to monday to phone them to see how come i did not get my delivery on saturday, the staff from signzworld where very sorry about the delivery not coming on saturday they said it was all ready to go, but dpd let them down for not picking them up. I can have it delivery tuesday so i said can i come and pick my order it up as i needed it asp, as I was 2hrs away they said yes i can come and collect my order. i was ten mimutes away from them and i had a courtesy call from them to see where i was. When i got there the staff was very sorry for what happened about the delivery. They said they was going reimburse for the delivery for saturday and they said as i good will gesture they give me a free gift for what happed. I can not praise them enough for a good service will be ordering again .

26 February 2024
Unprompted review
Rated 1 out of 5 stars

Just read the other reviews!!!!

An absolute farce of a company. I'm over 2 weeks in from ordering. It took them a week to tell me the product is out if stock, which we accept these things happen. We're now a further week down and they've not processed the refund. Emails have so far went ignored.

Second time ordering and the same process has happened twice. If the refund was processed in a timely manner then we'd have left it with a poor review.

7 February 2024
Unprompted review
Rated 1 out of 5 stars

The worst company I've ever dealt with

Where to start? I ordered 50, they sent 14. I had to get in touch with them because they didn't give me any explanation for it. When they decided to get back in touch with me, they said they were out of stock and would send the 36 owed soon. Instead they sent 40 of a different product. More emails followed. They then sent 50 - hooray! - but they sent the wrong colour. I had to send these back before they would send me the correct ones. They then sent me a package that was damaged, which had been placed in a Royal Mail damaged pouch and there was only 47. I left it there. It was the closest I got to my order. The entire process took 2 AND A HALF MONTHS!! This is without doubt one of the, if not THE, worst company I have ever ordered from. They get no more of my business.

5 January 2024
Unprompted review
Rated 2 out of 5 stars

Bad quality sublimation coasters

I bought some glass sublimation coasters and out of 8 packs of 4 (32 coasters on total 12 are of bad quality and cannot be used.
You get what you pay for unfortunately, so I will not be buying from this company again 😔

18 December 2023
Unprompted review
Rated 1 out of 5 stars

Worst company ever

Worst company ever. Took my money for 2 orders, didn't send one order. Sent the other one completely wrong, these were £1100 orders. Phone ignored, every email ignored. Finally got through to someone who said they would collect the wrong tumblers. Guess what, I'm stuck with them and they still have my money!!

9 November 2023
Unprompted review
Rated 1 out of 5 stars

Dishonest business

I bought a dog crate from them and it wasn't as described. Despite getting authorisation for a return and refund and sending proof of a return, they have refused to refund!!
I would avoid using such a dishonest company!!

31 August 2023
Unprompted review
Rated 1 out of 5 stars

NEVER BUY ANYTHING FROM THIS COMPANY…

NEVER BUY ANYTHING FROM THIS COMPANY !!! Almost always they send wrong items and do everything they can to not exchange for the correct ones. The last time I bought something from them, I bought 10 pieces with a star cut and they sent me… snowflake cut. I didn't complain because the items were just intended for a print and quality test and the cut was irrelevant. Then I decided to buy 500 units of the item, but I ended up opting for the snow flake cut because I concluded that it would be easier to use my designs. This time they sent me… 130 stars and 370 snowflakes. This time I contacted them to make the exchange and immediately I received an automatic confirmation email and a processing number. But the main problem starts here. THE CUSTOMER SUPPORT DOES NOT EXIST. They only answer you once a week (usually on Monday). This means that IT TOOK 3 WEEKS TO SEND ME THE CORRECT ITEMS and I was out of stock for 3 weeks !!!

5 October 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY!!

DO NOT BUY FROM THIS COMPANY!!
Customer service is non-existent! Staff are incredibly rude laughing at the fact that I am losing out on £260 of my hard earned money absolutely disgusting !!
I wish I read the reviews on this company before ordering it seems everyone has the same issue!
Do not buy from this company my machine went faulty within 6 months and didn’t respond to my emails and then dragged out there responses to get out of the warranties.I sent my machine back for repair and they damaged it in house then sent replacement which was also damaged so I asked for a full refund like I am entitled to and was offered a new machine with no warranty and are now ignoring all emails!!!! AVOID!!!!!

29 August 2023
Unprompted review

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