Silencer Central Reviews 27,459

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and knowledgeable, making the entire process smooth and efficient. The service is frequently highlighted as excellent, with many people appreciating how the company handles all the complexities, making the experience hassle-free. Consumers are particularly impressed with the quality of the products and the exceptional customer service, noting the ease of the user experience and the streamlined process. However, some customers also noted issues with communication and product quality, describing their experience as unprofessional. A few people were dissatisfied with the customer service, mentioning difficulties in getting clear information and feeling misled about process timelines.

What people talk about most

Staff

Users describe positive interactions with staff. Customers frequently praise the staff for being friendly,... See more

Service

Clients share positive opinions on service, highlighting the helpfulness and efficiency of the staff. Many... See more

Product

Customers had positive experiences with product. Many reviewers expressed satisfaction with the quality and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the responsiveness, helpfulness,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the process as easy,... See more

Based on these reviews

Rated 5 out of 5 stars

the people at silencer central were very helpful they even called me to let me know i still needed one thing i forgot to do. advised the best way was a trust and it would be a couple of weeks longer.... See more

Company replied

Rated 5 out of 5 stars

This is my second suppressor with SC, the SC process has significantly improved in the last year. Order day was approx 30 minutes total, all forms etc filled out (made easier because everything was on... See more

Company replied

Rated 5 out of 5 stars

SC’s service is off the charts, especially when you think about how many places have ZERO customer service anymore. The process was easy, and it’s even more impressive when you start looking into doi... See more

Company replied

Rated 5 out of 5 stars

Overall experience was great, all the hassle aspects are handled by them. Professional and efficient. Obviously they know the whole process inside and out. Gets steps done very quickly. The Tax St... See more

Company replied


Company details

  1. Hunting Shop

Written by the company

Since 2005, Silencer Central makes it simple to own a silencer. We do all the work for you. It really is as easy as 1-2-3! Select your silencer, we manage the paperwork, and ship directly to your front door once approved. Our experts will help find the right silencer for you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

27K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great experience!

Very helpful and fast with my first suppressor purchase ever. Set up a trust and made the whole process flawless. Even with Christmas holidays and ATF blackout, suppressor was at my door in one month and a day after placing my order. Banish Buck 30 is a great product too. First class business right here.
Jesus saves and is God- Repent and trust Him to save you from your sins and eternity in the Lake of Fire-

13 December 2025
Unprompted review
Silencer Central logo

Reply from Silencer Central

We're so glad you've been happy with your first purchase. Amen and God Bless!

Rated 1 out of 5 stars

It was horrible experience dealing with…

It was horrible experience dealing with silencer Central customer service. I didn’t know through all the time that I couldn’t get my money back if I decided to not proceed with the purchase, I would have lose my money. I will never buy anything from silence Central ever again.

12 January 2026
Unprompted review
Silencer Central logo

Reply from Silencer Central

Hello, we are sorry to hear you are not happy with your experience. We'd love to learn more and to see how we can make it right. Can you please reply to the TrustPilot request for your information so we can reach out?

Rated 5 out of 5 stars

Every time I buy a suppressor from…

Every time I buy a suppressor from silencer central it gets easier and easier. What an amazing system abd company

13 February 2026
Unprompted review
Silencer Central logo

Reply from Silencer Central

Aw, shucks. We sure do try. Thanks for the feedback, Joe!

Rated 4 out of 5 stars

In all consideration Silencer Central…

In all consideration Silencer Central has made the process of obtaining a suppressor relatively easy. All the proper information is now electronically filed than the old paper process. Which was my first way of acquiring my first suppressor. The whole process took one full year. I was not a fan of that! 🤔 So with Silencer Central being basically a one stop-n-shop, and setting up everything you need to do from purchasing to taking ownership of the suppressor is a great feeling. 😃

15 February 2026
Unprompted review
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Reply from Silencer Central

Thanks for the review, Dan!

Rated 5 out of 5 stars

Great service and excellent communication

Great service and excellent communication throughout the entire process. All questions answered and process thoroughly explained. Will definitely recommend and use again.

12 January 2026
Unprompted review
Silencer Central logo

Reply from Silencer Central

We look forward to serving you again! Thanks for the review!

Rated 4 out of 5 stars

As a first time buyer of a silencer…

As a first time buyer of a silencer this was easy process to go thru my only complaint is how long the process really is. All said in done it will be most likely at least 30 plus days before I recieve it. I believe the process would go much quicker with certain items now on file with silencer central

19 January 2026
Unprompted review
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Reply from Silencer Central

The next time is the best time 😎 Thanks for your purchase and your review - we look forward to serving you again!

Rated 5 out of 5 stars

Easy as pie

When I selected my suppressor which was easy then the paperwork started it was fast and easy faster than I thought it would be . Now just waiting on ATF then bingo suppressor then the range .All of it was just that easy .THANK YOU .

9 February 2026
Unprompted review
Silencer Central logo

Reply from Silencer Central

We love pie! Glad we could make it that easy for you. Thank you for the review!

Rated 5 out of 5 stars

Great Customer Service

I will always buy any future suppressors through Silencer Central. Their process was so much easier than when I did it myself. I got ATF approval of one of the two suppressors I ordered in less than 24 hours from Silencer Central’s submission. Great customer service.

22 January 2026
Unprompted review
Silencer Central logo

Reply from Silencer Central

Thank you for the feedback!

Rated 5 out of 5 stars

Great Company

Great Company. They are great in helping to complete
all paperwork needed to purchase a suppressor. This was my second purchase thru Silencer Central. I will
continue to purchase from them even if I could find same product cheaper somewhere else, just because
of service provided by them.

26 January 2026
Unprompted review
Silencer Central logo

Reply from Silencer Central

We think you're great, too! Thank you for your loyalty - we look forward to serving you again!

Rated 5 out of 5 stars

Easy peasy!

They make every part of the process very easy. Their phone support and company personnel are outstanding. From the selection to the forms, it can't get any easier. And they ship it to your home.

19 January 2026
Unprompted review
Silencer Central logo

Reply from Silencer Central

So glad you had a great experience! Thanks for the review!

Rated 1 out of 5 stars

Worst experience ever

Worst experience ever. Totally unprofessional company. Screwed up my paperwork several times, they can't even put the correct information about their own product on the correct forms.

24 September 2025
Unprompted review
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Reply from Silencer Central

We're sorry to hear your dissatisfaction. We would love to connect to see how we can make it right. Please respond to the TrustPilot request for more information so we can reach out.

Rated 5 out of 5 stars

Awesome company to deal with

Awesome company to deal with , from start to finish. Even set up a trust for me free quick and easy.

12 January 2026
Unprompted review
Silencer Central logo

Reply from Silencer Central

We loved working with you, too!

Rated 5 out of 5 stars

Top Notch

They streamline the process so getting a suppressor is fast and easy. Staff is very committed to making your experience as pleasant as possible. They're my go-to for purchasing a suppressor every time.

1 December 2025
Unprompted review
Silencer Central logo

Reply from Silencer Central

We love to hear it! Thanks for the review!

Rated 5 out of 5 stars

Lot's of Backup!!!!!

I just purchased my first two suppressors. I was one of many that waited for the federal tax to go away. I'm used to buying guns on Gunbroker & such, so this was similar, but only to a point. From there on it was Jake, Melissa, Drew & Brad who got me through. So if I can do it, you can do it!!!!!

12 January 2026
Unprompted review
Silencer Central logo

Reply from Silencer Central

Glad to hear it - and welcome to the club! 🤫

Rated 1 out of 5 stars

These 5 star reviews have to be bought…

These 5 star reviews have to be bought and paid for because this is not the same company I am dealing with.

20 January 2026
Unprompted review
Silencer Central logo

Reply from Silencer Central

Hi Jeremy, we truly regret your experience, but we can't get you submitted without your active participation in the process. We assure you our reviews our genuine and, with the innovations we've brought to our process, most customers are able to complete paperwork and get submitted in a matter of days--leading to high levels of satisfaction. We're sorry that wasn't the case for you.

Rated 5 out of 5 stars

Silencer central made buying a silencer…

Silencer central made buying a silencer easy. The help section responded fast with paperwork questions. I'll use them again. Thanks for all the help and quiet silencer.

20 January 2026
Unprompted review
Silencer Central logo

Reply from Silencer Central

We're looking forward to working with you again, Todd! Thanks for the review!

Rated 5 out of 5 stars

Super easy

Super easy. They really know what they are doing. Couldn't have been more streamlined or easy. They prompted me at every level. Great communication.

15 January 2026
Unprompted review
Silencer Central logo

Reply from Silencer Central

Always happy to hear we nail it. Thanks for the review!

Rated 5 out of 5 stars

Highly recommend Silencer Central

I just finished the process of ordering my sixth suppressor from Silencer Central. Each time their process has gotten easier and even more buttoned up. This time fell during the Federal Tax Stamp changes and the ATF system was clogged up with new entires. Within 48Hrs Silencer Central had an electronic solution up and running and got my approval through. Excellent company, excellent products and excellent service. Glad to see folks like this still exist!

1 January 2026
Unprompted review
Silencer Central logo

Reply from Silencer Central

We work tirelessly to remove barriers for our customers. We're so happy to hear our efforts made a difference for you. Thank you for your loyalty!

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