SilverSingles Reviews 790

TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the website, finding it difficult to navigate, with confusing icons and issues accessing certain features. Customers also reported problems with the user experience, noting that the new system was restrictive and made it impossible to like photos or keep favorite profiles. The subscription model was a major point of contention, with users feeling misled by advertisements and experiencing unexpected auto-renewals without notice. Reviewers frequently encountered non-existent or unhelpful customer service, with long response times and difficulty reaching support. Some people also felt that the site's functionality was poor, with limited search options and inappropriate matches. Conversely, a small portion of people found the customer service to be fast and complete, and a few others enjoyed being on the site and found it easy to use.

What people talk about most

Website

Users describe negative interactions with the website. Many reviewers found the site to be a total scam, with... See more

User experience

Clients share negative opinions on user experience, consistently reporting that the platform is not as easy... See more

Subscription

Reviewers highlight negative aspects of subscription. Many customers express frustration with unauthorized... See more

Response time

People report negative experiences with response times. Many customers express frustration over not receiving... See more

Customer service

Reviewers mention negative feedback about customer service, describing it as unhelpful and frustrating. Many... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Since the change of format I’ve noticed that there appears to be a lot more members. Great I thought, however, despite “liking” multiple profiles I’ve had zero responses, which is making me wonder if... See more

Rated 2 out of 5 stars

Site is tedious to get around, and to edit my profile. Most times when returning into site after one day, I’m asked to reset cookie preferences. Site doesn’t show if someone already liked me when g... See more

Rated 2 out of 5 stars

So many profiles are bogus. Targeting my specific emotional weaknesses. U don’t seem interested in solving problem because every time I go to report a suspicious profile the app won’t send my report.... See more

Rated 2 out of 5 stars

Silver Singles isn't worth it. The biggest problem is that they ignore the distance preference. I delete scores of profiles from intolerable distances. Complaining does nothing. They never answered,... See more


Company details

  1. Dating service

Written by the company

Rediscover the romance you deserve on SilverSingles – the secure dating site for 50+ singles who know what they want. Set your preferences to find more meaningful connections today.


Contact info

1.8

Poor

TrustScore 2 out of 5

790 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Fake profile

Fake profile, after fake profile. "Matches" listed in towns that don't exist.
Paid for a 3 month membership, cancelled almost immediately. I was initially able to message potential matches, but once I cancelled my subscription, could no longer message, even though my paid subscription runs for another month.

14 November 2025
Unprompted review
Rated 1 out of 5 stars

I wish I could give it no stars

I wish I could give it no stars! They recently did an update and completely changed how the system works. I’ve lost my messages as well as my likes and have been unable to even figure out how to make it work. I guess they know there’s a problem because you can’t find any place on our website to contact customer support. A year ago I encouraged a lot of people to join this site but now I’ll tell everyone to run the other way!

10 November 2025
Unprompted review
Rated 1 out of 5 stars

Your customer service is on point

Your customer service is on point, it's the "new" format that is terrible, stop trying to be like Tinder. One aspect I liked of the original format was I could message someone that hadn't yet matched with me and I made a few great connections that way, don't spoil a good thing trying to be another thing. SilverSingles is one of the best dating sites on the inter-web and now you've gone and fixed what wasn't broken. I'm thinking of not re-subscribing.

5 November 2025
Unprompted review
Rated 1 out of 5 stars

Should have trusted the poor reviews

Should have trusted the poor reviews. Close to subscription renewal, suddenly their format changed when logged into and a strange page appeared with only a logout button and profile questions forcing you to start setting up a profile from the beginning even though one was there for weeks. Tried to rush through then was blocked. Then comes the loop, no way to contact customer service except with an email which is hard to find and a response promised within 48 hours which I received but it was relevant to nothing I'd addressed and kept sending me to a credit card form. Too many AI generated 'Hi's' with nothing behind them. Faces watching but noone communicating or seemingly alarmed at having being sent a message. The few conversations i did have seemed off, possibly AI too. Useless site as most of them are - AI scammers by the looks of things. Run away.

5 November 2025
Unprompted review
Rated 1 out of 5 stars

They can improve by going out of…

They can improve by going out of business. They do not keep their promises and pay no attention to your guidelines. They will send you so-called matches in states thousands of miles away, just to send you something, even though you have indicated only send matches in 50 mile radius. Plus, you constantly get messages that "something went wrong" and your messages are not sent to matches no matter you do, you just keep getting the message. If you complain, you get a reply "everything looks good on our end" which is ridiculous. I gave todays date, but the bad experiences are daily and ongoing.

27 October 2025
Unprompted review
Rated 1 out of 5 stars

They can improve by going out of…

They can improve by going out of business. They do not keep their promises and pay no attention to your guidelines. They will send you so-called matches in states thousands of miles away, just to send you something, even though you have indicated only send matches in 50 mile radius. Plus, you constantly get messages that "something went wrong" and your messages are not sent to matches no matter you do, you just keep getting the message. If you complain, you get a reply "everything looks good on our end" which is ridiculous. I gave todays date, but the bad experiences are daily and ongoing.

27 October 2025
Unprompted review
Rated 1 out of 5 stars

silver singles is just another scam dating site!

silver singles is just another lying manipulative dating site. they show possible matches for you that are quite a stretch ,from what you are looking for in a match. they also show a few very beautiful women that like what you have written, but the messages are not accurate and the the telephone number area codes, these robots sneak into the message ,do not correlate with the cities in the united states, they say they are from! even if you write a responce to the beautiful bot, imediately the prices pop up to become a so called premium member. I was lucky and the site did not except my credit card. I contacted them and did exactly what they told me to do ,but I got no email back from the company in Germany that operates this scam site.after sending them a screenshot of what the credit card rejection message said when rejecting my card. don't waste your time with this ,from my experience, rip off dating site!

25 October 2025
Unprompted review
Rated 1 out of 5 stars

Read this before considering joining Silver Single Dating Website.

I was considering enrolling in a six month membership with Silver Singles, but I became hesitant when I read so many disappointing reviews from former or active members and more so when reading repeated complaints members did not want their membership renewed, but conveniently were not able to communicate that via the recommended way nor did they receive expected responses from the customer service department. Hence, against their preference their memberships were auto renewed and they could not get their money refunded, which was terribly upsetting to read! Therefore and prior to enrolling on Silver Singles, I submitted a written concern to customer service high lighting the above and understandably asked if they would please guarantee me prior to joining Silver Singles that they would not automatically renew my account without my written consent. Be aware over a month has passed and Silver Singles' customer service never responded to my inquiry, which to me speaks volumes and again BEWARE! How many repeated complaints have to be publicy posted and lodged before the government takes actions against such corrupt and questionable business practices by today's dating websites!

10 October 2025
Unprompted review
Rated 1 out of 5 stars

SS can cancel your membership anytime with no explanation

I’ve actually met a few people in person through this site so there are real people sprinkled in with the fake profiles (of which there are too many very obvious ones). But I give them barely one star because they canceled my membership less than 2 months into a 6 month subscription. No reason given. But the timing leads me to believe all it took was one member (who I wouldn’t give sensitive information to) who filed a “fake profile” claim and SS just used that one data point to cancel me without making any attempt to contact me. That’s a shockingly low bar and easily lends itself to abuse both by other members and SS. And their cancellation email to me said “we’re sorry to see you go”. Wait, what??? So basically they’ll get you to subscribe and pay and cancel you on a whim because they can. Just another company that can, for all intents and purposes, steal your money without you having any recourse. (If you’re considering a paying membership it’s good to review their publicly available terms and conditions.) I requested a reason for my cancellation anyway using their online feedback tool and have not been given anything. I hope their bot doesn’t respond to this review by “encouraging me to contact their customer service”. And btw as I said I’ve met multiple people in person through SS who could verify that my profile is not fake and I am who I say I am.

3 October 2025
Unprompted review
Rated 1 out of 5 stars

This is the absolute worst dating site…

This is the absolute worst dating site on the face of the earth. They take your money get you to fill out a questionnaire and then give you NOTHING. Matches that don't exist, matches who are not paid members so they can't answer you. They are using you to get people to pay. They send email either matches and then there are none. I have contacted Customer Service 10 times and all I get is bullshit back from them. DON'T DO IT YOU WILL BE SORRY!!!

4 October 2025
Unprompted review
Rated 1 out of 5 stars

Extremely bad dating platform

This dating app deserves 0 stars. The business model feels deceptive: you can’t access any features without paying for a subscription, yet even after paying, access to features is still limited. Reputable dating services provide a free trial with full access, so people can decide if the platform meets their needs. This one does not. Overall, a very disappointing and frustrating experience.

30 September 2025
Unprompted review
Rated 1 out of 5 stars

I signed up to SilverSingles with SilverSingles Review – Not Fit for Purposeclear…

I signed up to SilverSingles with clear preferences: I wanted to see profiles of people without children, as that’s important to me. Despite setting those filters, the matches I received completely ignored them. Day after day, I was shown profiles that didn’t meet my criteria — it felt like the system wasn’t listening at all.

The platform promises tailored matches and meaningful connection, but what I got was generic, mismatched suggestions and a frustrating lack of control. For the price they charge, it’s simply not worth it. If you’re serious about finding someone who actually fits your values and lifestyle, keep your money in your pocket — this isn’t the place.

I expected better. What I got was a waste of time.

8 September 2025
Unprompted review
Rated 1 out of 5 stars

Don't believe the positive reviews!

Don't believe ANY of the positive reviews. I can almost bet they are posers from Silver Singles to make you think anyone would leave a positive review.
Sparks Network who owns this site is the most fraudulent company next to The Match Group! All the dating sites they own are all the same. They don't provide the services they claim and they know it.
Save your money! Send a friend request to a potential interest on Facebook. This is the only best way anymore. All dating sites are either scams or ghost towns.

20 June 2025
Unprompted review
Rated 1 out of 5 stars

Silver Singles a BIG waste of money

This was a BIG waste of money! They showed photos of matches from other states, but 25 so-called matches from Arizona have NO photos. Their answer is to contact each man and request photos. They refuse to refund my $100 plus money.

27 August 2025
Unprompted review
Rated 1 out of 5 stars

I wouldn't trust anyone

I wouldn't trust anyone! That includes customer service which is out of Germany.
I was talking to a guy that supposedly was in the military, widower, 2 kids and after a couple months red flags started appearing. Then he starts asking me for money. After I refused he went from being so in love with me one day to absolutely having nothing to do with me the next.
I know about all the scams and I had my guard up the entire time. After I collected all the evidence and emails from the military base where he said he was stationed, they even told me it was a scam.
I brought all this forward to them so maybe if his identity or profile shows up then they could block him.
Nope, they blamed me and blocked my account, which was completely fine with me. I already deleted my account and will have nothing more to do with dating sites.
If a guy by the name of Lt Colonel Donald Justin Frank that is a widower with 2 kids, a girl Maddie and a boy John who are in a full-time military school with a nanny in Tennessee, but he is stationed out of South Carolina. . . He is a scammer and don't give him the time of day. Ohhh and he says that he owns gas stations and oil fields work over 8 million.
So, why do I get blocked when reporting a fraud??
Its a company thats based out of Germany.
Don't waist your money on this site!! Im a 53 yr old white female and take my word on this, they are only out to play you!!

4 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look