Seamless pick up and transfer from the airport terminal to the car hire office. We spent a bit of time at the office working out insurance (would recommend making sure you book insurance directly thro... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Simba Car Hire has rapidly grown to become one of Australia’s leading independent car rental providers, proudly serving thousands of customers each year. We are known for our strong commitment to customer satisfaction, operational excellence, and competitive pricing. With convenient locations in Sydney, Brisbane, Adelaide, Cairns, Melbourne, and Perth, we cater to both domestic and international travellers, offering a seamless, reliable, and affordable rental experience. Whether you're traveling for business or leisure, Simba Car Hire is dedicated to making your journey easy, enjoyable, and stress-free.
Contact info
251 Coward Street, 2020, Mascot, Australia
- 0280056696
- bz@simbacarhire.com.au
- simbacarhire.com.au
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Such an easy process
Such an easy process - landing to airport, quick Simba shuttle to pick up the car and on the road in 45 mins . Would def use Simba again and would recommend as their prices are awesome!
Great staff make all the difference.
Easy to hire and fantastic prices
Easy to hire and fantastic prices. Quick pick up, drop off and good transfer service to the airport.
Clean
Clean, vehicle friendly staff, opened early so we can get to the airport on time
Great Customer Services
Simba rental car was excellent and good customer service. Clean and neat. Good Rental car company would recommend to anyone.
The customer service was great the car…
The customer service was great the car was like new and I was very happy with there prices all and all very happy
Great service all round
Good price for rental
Good price for rental, very friendly and helpful! Make sure you book directly with them and not through a third party company for ease and security.
Fast and simple
Fast and simple . The shuttle bus was quick from Airport and hire times are flexible
Excellent service
Excellent service. The staff was friendly and helpful. The car was exactly as advertised.
Great rental experience
Great rental experience, very friendly and helpful staff with great service
I returned the car 2 days earlier
I returned the car 2 days earlier, but no refund. It could be doing somehow like discount for next.
Customer service is well applied
Customer service is well applied and clear information guided throughout.
Car or vehicles issued clean and with allowing customers check the vehicle and take photos before drive off. Very well system in place
Booked just before getting on my…
Booked just before getting on my flight, car was ready to go, the shuttle bus service is quick and helpful.
Very professional and helpful will be…
Very professional and helpful will be using you guys again
Great car hire experience!
Great value car hire
Great value car hire, clean car, easy shuttle from airport (takes ten mins). Great customer service. Will use again.
I rented a GWM Haval Jolion for 39 days from Simba Car Hire…
I rented a GWM Haval Jolion for 39 days from Simba Melbourne from early Dec 2025 to Jan 2026. The car had only been rented 1 time fron new. So i was a bit nervous about having a shiny new car for long hire. I noticed the engine bay area was a bit dusty but i guess thats to be expected in Oz with do many dirt roads. Everything went very smooth. The car worked good , booking was easy , price was very competitive, was allowed take car on ferry to Tasmania, staff were responsive, helpful, pickup and dropoff was fast and efficient.A lot cheaper to rent in Melbourne and take to Tassy on the night sleeper ferry. I cleaned the car inside and out before returning as it was covered in dust from 39 days driving, didnt cost much and the car looked like new again. I returned with a full fuel tank. I got my bond money refunded about 1 week after returning the car. At the pickup i took the extra breakdown roadside assistance insurance and it wasnt too much extra. I had my own seperate annual rental car excess insurance so i didnt need Simba's. I can recommend Simba Car hire Melbourne. Customer from Ireland.
Pick from Cairns Airport in 15…
Pick from Cairns Airport in 15 min.Easy process. Drove out in 30 minutes.. staff described all the term and conditions. I hired the car for 5 days
With zero excess and got my bond back same day after return the Car.
Absolutely Harrowing Experience - Avoid
I had the worst car hire experiences of my life with Simba Car Hire in Brisbane. I bought extra insurance because their staff told me I’d be covered for any damage. A hailstorm during the trip caused tiny, barely visible dents, and suddenly they’re demanding over AUD $8,000 from me! Customer service was cold and completely unhelpful. The way the staff handled the situation showed no understanding or willingness to review what I had been told at collection, it felt like I wasn't the first to be a victim of this scam!. The entire experience left me frustrated, misled, and massively out of pocket. I’d honestly rather walk than use this company again. Avoid at all costs!!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








