Simba Car Hire Reviews 

Great car, comfortable easy to drive.
Customer service is excellent and friendly staff they explained everything about the contract.
Thanks 👍☺️
I will be back

I came across the Simba website when I was looking for a car subscription. After some research they appeared to be quite cheap so I filled out the enquire now form for the car I was interested in. I didn't hear anything back from then so I thought I would give them a call.

When I called I advised that I was interested in their car subscription service and said what car I was interested in. I was on hold a couple of times and then was asked when I would like to get the car. I said I would be looking at picking it up within the next 2 days if possible. Again, I was put on hold. When the agent came back they said I wouldn't be able to pick up the car for 7 days and then said I would need to complete the enquiry form on their website and someone would get back to me to advise if the car was available. I advised that I had already completed the enquiry form and asked when I would receive a call. The agent then said that I also need to send an email which was completely confusing and made zero sense. I asked if I have filled out the enquiry form and I send an email, when would I receive a call to confirm that that the car was available. The agent said they dont know when I would get a call.

After that I told them not to worry about it as it sounded like she had absolutely no idea what was going on. Clearly they dont want new customers. I will go to another subscription provider, even if they do cost a bit more. At least I might actually get some customer service and clear information on how it works.

Easy to deal with
Picked me up at the airport and dropped me off easy without much waiting times

The first car was presented with had three unroadworthy tyres. The second vehicle, while a short notice, was not very clean. I was not offered any sort of compensation for the delay or inconvenience. Simba. Do a good price and I can tell they are trying to deliver good customer service service.

⭐⭐⭐⭐⭐
We had an amazing time this weekend and it was all thanks to Simba! The car was solid, affordable, and the whole process was quick and easy. We did have a tyre blow out during the trip, but they handled it brilliantly — the return was completely stress-free and they came to the party by refunding the cost of the tyre since it wasn’t our fault, which we really appreciated. A big thank you to the team down on South Road, absolutely fantastic to deal with and made the whole experience even better. Thanks heaps, Simba!

I had a shocking experience booking yhe car hire through booking.com and being unable to change the driver details. Simba were so helpful and were able to sort out another vehicle for me at the last hour. Will never book car hire through booking.com again and will ensure to book directly with the car company

You guys were very flexible and kind. Everything went very well.

Great price for their rental hence we went with them. Their service was great and process of pickup and drop off was so easy and they offered us free shuttle as well.

Very good Car. We had a great family time. Aircon, comfy moving under any whether, enough room for luggage, very economic hibrid option. Good experience and convenient for a first time visiting in Cairns.

We have used Simba a number of times now when visiting Adelaide, we cannot fault the service or staff.
Excellent cars and no hassle, just great customer service from the team.
We will use them again next time.

Service was amazing and the car we received was exactly what we wanted and I’m immaculate condition. Would recommend!

Quick and easy airport shuttle. Friendly staff for car pick up. Quality cars ready for use.

👍 Seamless, shuttled on request for pick up, vehicle was near new, shuttled to airport on arrival at depot, staff service was excellent and informative.

Excellent service at the branch, car was fantastic

Very easy from start to finish. Quick check-in and drop off, no fuss. The way car rental should be.

That was the best hire car company I have ever used so would be more than happy to recomonded them to anyone

Seamless pick up and transfer from the airport terminal to the car hire office. We spent a bit of time at the office working out insurance (would recommend making sure you book insurance directly through Simba). The cars we hired were pretty new, clean, and had low mileage. Drop off was a breeze, with immediate transfer back to the airport. Thanks Simba!

When I returned the car and checked the car they just told me to get to there office without further investigation or inspection because they found out a scratch on the car and they think it's new I told them it's an old one and I showed them the picture they started raising there voice later then they found out it was an old one. Get me frustrated when they said that without me asking if it's a new or old one.

Easy transfers from airport to pick up vehicle. The car was clean and the staff were very polite and respectful.