Simplace Reviews 247

Good webshop good prices and fast shipping excellent service 👌🏼

Alexander helped me with all queries I had. Great customer service provided and the company seems to be very trustworthy replying to negative comments in order to resolve them.

10/10

I’d never heard of you guys and normally shop with the bigger stores, but wow! I’m glad I took the plunge and you kept me abreast of my order every stage of the way. As sim racers, we spend a lot of money on hardware and like to feel secure when spending - your team did that every step of the way with competitive prices.

Until the next purchase…

Sharp prices.
Good and fast delivery.
Kind and good advice.

I placed an order on the 6th of September 2022. Over the following 4-5 months, I kept being promised delivery dates that ended up being nonsense every single time. In one of their many emails, they promised to "keep in touch" about the delivery date and then proceeded to not email me for 2 full months, plus another week of not reacting to my emails asking what's going on. There was also one case of my order being wrongfully cancelled (which I was told I could ignore), and another case of them refusing to apply a 10% discount from a sale they were doing after my initial order, but while I was waiting for them to send the item.

I eventually cancelled my order and got the money back. I understand that the core issue was with the deliverer, but it sucks to be stalled for this long. Simplace clearly had no idea when the item would actually arrive, and therefore shouldn't have taken orders for that item, nor keep telling me about alleged delivery dates that have all been wrong.

Great service, shipped the same day . I will be using Simplace again. Product availability, service, packaging & communication, 5 Stars.

Very good!
Communication top.
Products top.
Fast delivery.
I will buy here again for sure!

Alexander...what a kind and proffessional person. I recommand a lot for ppl like me who are not really experienced and need advice. Again a great thank.

So first to the good things:

- My order worked without any problems
- Delivery to Germany was really fast and without any problems (took 5 days)
-Price was good , overall great value for money( and they throw the 5% off literally after you)
-everything was in good condition and worked without problems( The package was a bit bumped from delivery [just FedEx-Things] but there was enough packaging material so nothing got damaged)

The negativ stuff:
- the payment options are quite limited( Im not a fan of not using PayPal( Due to Buyers Protection) and my Credit Card didn't work, so it looked a bit shady on first glance
-I found the site while searching for Moza stuff in europe and after my purchase i got flooded with ads ( i already bought from you- no need to further lure me in)

Final review:
It works... nothing more, nothing less. You'll get your stuff for a good price. A bit to many ads and the possibility of Buyers Protection via PayPal etc. would be great

Great variety of products and fast delivery. Had a missing part on my rig but that was solved by the team so the overall experience was good.

Will definitely order again.

Verry friendly and fast customerservice. I used the whatsapp service and my experience was excellent!

Also very fast delivery to germany.
(got rig+seat within 3 workdays)

Keep it up, will not be my last order for sure! :)

Fast and friendly service.
I made order later afternoon, it was still dispatched same day.
Also had some issues with local shipper, but had immediate assistance from Simplace.
Highly recommended.

I'm very happy with the products. Great communication, fast delivery!
Warm recommendation

I just placed my second order after a my first one last week and can only say that service and order processing has been great. On most orders they even provide a discount and free shipping which is fantastic. I can’t wait to place the next order to complete my rig!

Bought the cube controls F-core on releasedate Friday. Wheel received on Monday. Followed order through FedEx track & trace and was on estimated time!! Great steering wheel!!!

I bought the TRIPLE MONITOR STAND 75-100 and it is fantastic. Weighs a ton, solid as a rock, even the monitor VESA mounts are 5mm blacked steal could be used for a workout. Alexander was extremely helpful with instant comunication through online chat and email. Highly recommended!

I had ordered 2 items from their website They contacted me to let me know that these items won but these items won't compatible before sending them out before sending them out to me they'll respond there response time to emails emails They contacted me to let me know that these items won but these items won't compatible before sending them out before sending them out to me they'll respond there response time to emails Are excellent And any question no matter big or small they always respond With a full and detailed answer I have had some terrible experiences online but hand on heart This company is In a league of its own

Excellent experience, just bought here for the first time (a monitor stand for triple monitors) and it was shipped the same day. The stand was delivered quickly and everything was in order. I made a mistake in my address and wrote to them immediately after the order, and the response back was super quick (minutes!). Thank you very much, I will definitely shop here in the future again!