Following speaking to an agent at my local supermarket I arranged a telephone consultation about arranging my Will. Carla phoned me promptly at agreed time and then 5 mins later as I was busy. Carla w... See more
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Company details
- #18 of 39 best companies in Estate Planning Lawyer
About Simpler Law
Written by the company
We do not subcontract out our Will Writing requirements and all the Wills we write are legally binding and prepared with each unique individual and their requirements in mind.
We have written in excess of 220,000 Wills and hold a £5M indemnity insurance. We have a robust and industry leading Customer Care Charter in place to protect our clients, which can be found here.
Contact info
PO Box 1438,, LN5 5AX, Lincoln, United Kingdom
- 0333 600 1000
- enquiries@simplerlaw.co.uk
- simplerlaw.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 59% of negative reviews
Typically replies within 1 week
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Very straight forward no hard sell
We spoke with John
We spoke with John. He was very friendly, informative and explained everything very clearly.
Making the will was made very easy and straightforward and we are very grateful for that.
We would recommend Simpler law, based on our experience with them.
Very helpful with very good advice and…
Very helpful with very good advice and friendly they explained things in a easy way so you could understand what was doing
Shane was really helpful and clear when…
Shane was really helpful and clear when explaining the different options available. Also he helped us to really think about our situation and what we wanted to happen when we pass on, enabling us to protect each other and our families.
He was kind and showed a genuine interest in us, without being salesy too which was lovely.
What a lovely lady that took my…
What a lovely lady that took my requests, she also gave me great advice.
So easy and hassle free over the phone.
It’s 100% from me.
Thankyou.
Do not use
Do not use. You can do all this online for a fraction of "their fees" & do not beliebe their spin it is totally legal. No reviews necessary unless you decide to change it. If you have a trade union at work also thay can do all this for a fraction of the cost. DO NOT BELIEVE THEIR LIES.

Reply from Simpler Law
explain things slowy and listen to what…
explain things slowy and listen to what we wanted
Michael was very good
Michael was very good. He explained everything to me so that I could understand it. He also explained all my options. That I could also have on my will. A very nice gentleman.
I can't recommend Simpler Law highly…
I can't recommend Simpler Law highly enough! Dan was absolutely fantastic from start to finish. He was incredibly patient, knowledgeable, and always took the time to explain everything clearly, making the whole process stress-free and easy to understand.
Nothing ever felt like too much trouble, and I always felt supported and well looked after. Dan's professionalism, kindness, and dedication really stood out, and he made what could have been a daunting experience so much easier.
Thank you, Dan, and the team at Simpler Law, for providing such exceptional service. I would highly recommend Simpler Law to anyone looking for expert legal assistance!
Joe was really informative,took the…
Joe was really informative,took the time I needed to explain everything to me and all my options. He made this whole process much easier.
With professional company
We must say all our dealings with simple law has been very professional.
Our relationship with Tom has been excellent ,he has been extremely patient and fully understood our concerns on several issues and sorted them out for us .we have nothing but praise for this company thank you
I was made to feel very comfortable…
I was made to feel very comfortable during the process. Informed and supported correctly at all times. My consultant took the time to understand my personal circumstances which most of us are private about. Excellent communication
Brilliant service as a whole team. A special thank you to Mrs Terri King
Kerri was absolutely wonderful
Kerri was absolutely wonderful. Very patient and polite, explaining every step as we went through my Will . She is a credit and a wonderful asset to your company .
I will recommend my friends and family to your company because of her excellent customer service.
Thank you Kerri
Making a will
Spoke to Danielle who was brilliant explained everything we needed to know about making a will really clearly, we were not rushed at all , answered all our questions, very helpful,
Wills and POA.
The call was on time, the young man was very polite and explained a lot of things. He did have to call back as he had forgotten to mention and take payment for one item, very apologetic so no problem.
Follow up call from Zane today and discovered Will had not told us about optional monthly fee. Which I have now declined. Overall satisfied with the process.
Fantastic company and great service
Fantastic company and great service.
Shane and the team called in advance of my actual appointment to check some details and confirm appointment time which made the whole process very quick and easy.
Shane also clearly explained everything as we went along and made optional suggestions but for now I am happy to just go with the basic will.
My sister recommended me and I would highly recommend this company to others.
Wills and other things
My husband and i had Shane helping us with our will he explained everything slowly and perfectly to us .Shane also explained this that we need for one of our sons .wish everyone was that helpful.I would really recommend Shane .
Gavin was very good and explained…
Gavin was very good and explained everything really well and would recommend simpler law.
Very helpful
Very helpful
Listened to my concerns and provided appropriate guidance
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