Simply Business Reviews 

After one year landlord insurance the premium jumped so they offered a 10% refund by way of cheque to renew which was never received despite them confirming it was never sent 3 times it still has not arrived.
Avoid they can not be trusted, policy cancelled.

The member of staff was patient and polite, he tried to explain the different types of insurance policies. However, it would be helpful to be sent the information on different products, so that you can read and understant before paying. Overall the service was excellent, price fair and staff very helpful.

Very easy to fill in form

Simple easy to use instructions.

Helpful advisor. Great price

Excellent helpful service resulting in confirming business.

Worst insurance company I have ever dealt with.
I contacted them to cancel my auto-renewal (which I don't believe I had automatically signed up for) It took them 2 weeks to respond. And then they cancelled my policy a week later. Clearly not understanding my instructions to just cancel the auto renewal. I am fortunate that I didn't have to make a claim in the year that I was insured with them. Their response time is just unacceptable.

Very easy instructions to follow. A good service.

Very easy and quick no hassle at all. Good price

Tried to rip me off for over 3 hundred quid after I have been insured with same company for years

Easy to set up and value for money

Simply Business made sorting my insurance a breeze. The website is very user-friendly and intuitive, and the customer service is outstanding. 5/5 stars! Use Simple Business for your business you wont regret it!

Stay well clear . No one answers the telephone no matter what time they are called . I sent emails to ask for cancellation within the 14 day cooling off period - I finally received a response on the 15th day stating that I was over the 14 days and there for had to pay another month before terminating .
Absolute joke .
EDIT .. The response is untrue , I have not received reimbursement . I have been told via email that the case is now closed , and that no further action will be taken

Honest review....
Been with this company 35 years, I tried to make a public liability claim for something that I had broken by mistake... Guess what I’m not covered for that, they said check the policy wording , paragraph 1/17/b/c/r/134 !!!!
What a crap company to deal with, has anybody tried ringing them !!! nightmare, passed from here to there and still get the wrong person who doesn’t know anything. If you very lucky you might get through to somebody who seams to be helpful, but then when it gets a bit complicated they just cut you off!! Don't waist your money, they sound cheep, but wont help if you have a problem, give them a wide birth, I wish I had 35 years ago.

Every year I have been telephoned with renewal quotes; enabling me to renew ahead of time. This created a precedent and expectation on my part. However, this year, I received no phone call, and instead my policy was left to expire. What’s the point of me using a broker if you don’t broker?

Update: The procedure for the last two previous years was you would contact me with quotes and I would confirm whether I was happy to proceed; that’s not ‘auto renewal’ and I didn’t opt out of that service, that service is why I stayed with you last year, so perhaps you need to investigate to be able to update me rather than just trying to look for a way to respond to my negative review.

Have to call to cancel. They will auto renew your policy for a £35 fee just for using their platform, with no button to cancel, and the AI assistant also can't cancel. Have to waste your time trying to call them! Just give me a button!

Great service, especially useful for a busy business operator.

Exceptional service