Simply Insurance Services LTD Reviews 

1,070
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 215 reviews, reviewers overwhelmingly had a great experience with this company. People consistently praise the staff for being helpful, professional, and friendly, often going above and beyond to assist. The service is frequently described as excellent, with customers appreciating the straightforward, easy, and efficient process for renewals and adjustments. Many also highlight the competitive pricing, with people often receiving great quotes and finding their premiums to be excellent value. Customers consistently report positive interactions, emphasizing the company's reliability and the peace of mind they gain from their services. Reviewers frequently express high satisfaction with the overall experience, often recommending the company to others for its dependable support and clear communication.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Customers had positive experiences with service, often highlighting the politeness, helpfulness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the politeness,... See more

Price

Reviewers highlight positive aspects of price, with many customers consistently reporting competitive and... See more

Subscription

Clients share positive opinions on subscription renewals, often describing the process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke with Gabrielle about my renewal and it was a smooth process. I’ve been with this company for 3 years now and it’s gone down considerably in price each year. When I phoned I was immediately ans... See more

Company replied

Rated 5 out of 5 stars

I’ve been with Simply Insurance for my motor trade policy for three years now… that’s three years they have been not just slightly, but considerably cheaper than the opposition; and a more complete po... See more

Rated 5 out of 5 stars

Renewing my motor trade insurance was really nice and easy with out any hassle I have been with them for 5 years plus now and I don’t wanna change them at all.Ian Brosan helped me with renewing today... See more

Company replied

Rated 5 out of 5 stars

Called today to renew my motor trade policy, spoke to Chris who ran through my requirements with me & got me a brilliant level of cover at a great price! Been using simply for years & can't fault them... See more


Company details

  1. Insurance broker

Written by the company

Welcome To Simply Insurance. We Specialise In Motortrade, Fleet, Courier, Motorbike And Commercial Insurance And More.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(1,070)

208 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly and helpful

Friendly and helpful. Helped to get a better rate!

28 October 2025
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Rian,

Thank you so much for your kind feedback! We're really glad to hear you had a positive experience and were able to get a better rate.

If there's anything else we can help with, just give us a shout!

Warm Regards,

Brooke

Rated 5 out of 5 stars

5 star service good

5 star service good

31 October 2025
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Nazar,

Thank you so much for the 5-star feedback!

We're thrilled to hear you had a great experience. If there's anything more we can do for you, just let us know!

Warm Regards,

Brooke

Rated 5 out of 5 stars

Jake was a pleasure to deal with and I…

Jake was a pleasure to deal with and I would recommend him and simply insurance to any one thanks for your professional regards Paul crowther the dirt terminator

23 October 2025
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Paul,

Thank you so much, Paul!

We're thrilled to hear that Jake made such a great impression and that you had a positive experience us.

Your recommendation means a lot to us, and we’ll be sure to pass your kind words on to Jake.

We truly appreciate your continued support—and we love the signature, “The Dirt Terminator”! 😄

Warm Regards,

Brooke

Rated 5 out of 5 stars

Jack was very helpful and took his time…

Jack was very helpful and took his time to make sure all our insurance needs were met! Excellent customer service! Thanks again!!

23 October 2025
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Char,

Thank you so much for your kind words!

We're thrilled to hear that Jack provided such helpful and attentive service, and that all your insurance needs were taken care of.

We'll be sure to pass along your lovely feedback to him.

We really appreciate you taking the time to share your experience—thanks again!

Warm Regards,

Brooke

Rated 5 out of 5 stars

Brilliant service recommend to everyone…

Brilliant service recommend to everyone Ian is the best

22 October 2025
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Heimen,

Thank you so much for the glowing feedback!

We're thrilled to hear you had a brilliant experience and that Ian made such a great impression.

We'll be sure to pass your kind words along to him—he’ll be delighted!

Thanks again for the recommendation, it means a lot to us! 🌟

Warm Regards,

Brooke

Rated 5 out of 5 stars

Great Insurance Broker

We have been with Simply now PIB for over 2 years. The service we received was exceptional. As as small growing business Simply understood our needs as a business and placed us with a broker that was able to offer our company the insurance protection we required.

Would highly recommend PIB and James our broker.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been with Simply Insurance for my…

I’ve been with Simply Insurance for my motor trade policy for three years now… that’s three years they have been not just slightly, but considerably cheaper than the opposition; and a more complete policy. Ian Brosnan handled my renewal with care and a clear understanding of my requirements. Renewal was easy and straightforward. Whenever I have made mid-term adjustments the team have always been easy to deal with. I’m happy to give Simply Insurance by business once again!

8 October 2025
Unprompted review
Rated 1 out of 5 stars

Do not use this broker,I paid half a…

Do not use this broker,I paid half a years insurance, they cancelled it because I didn't get my ADI licence renewal in time, used one months insurance, they changed me 5 months premium, comission cancelled policy etc, completely a scam

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Usually I get so nervous about who I am…

Usually I get so nervous about who I am going to be speaking to on the other end but Gabrielle made me feel so comfortable speaking to her. She was friendly, approachable, efficient, knowledgeable and not judgmental at all. Everything got sorted without any hassle

6 October 2025
Unprompted review
Rated 5 out of 5 stars

What can I say literally just renewed…

What can I say literally just renewed my insurance policy i am a car Trader Ian is amazing so professional and got me the best deal. Also customer service is second to none the whole simply Team is excellent this is my 9th year renewal with simply I even got a slightly cheaper quote by £200 with a nother company but decided to stay with simply because they are so Brilliant.
Charles hurst motor company

6 October 2025
Unprompted review
Rated 5 out of 5 stars

I've had an excellent experience with…

I've had an excellent experience with Simply Insurance. The customer service is outstanding, Chris Brown was so friendly, professional, and genuinely helpful. Anytime I have had a question or needed assistance I have had a quick response and clear guidance - Highly recommend!

1 October 2025
Unprompted review

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