Simply Insurance Services LTD Reviews 

1,066
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making interactions pleasant and efficient. Many highlight the ease and straightforwardness of processes like renewals, often completed quickly and without hassle. Reviewers frequently commend the excellent customer service, noting staff are knowledgeable, patient, and explain everything clearly. The company is also praised for offering competitive prices and securing great deals, often beating previous premiums. Overall, consumers appreciate the reliable support and feel their individual needs are understood, leading to high recommendations.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpfulness, patience,... See more

Customer service

People report positive experiences with customer service, highlighting the politeness, helpfulness, and... See more

Price

Reviewers frequently express satisfaction with the pricing, noting that the company is very competitive and... See more

Subscription

Customers had positive experiences with subscription renewals, often describing the process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke with Gabrielle about my renewal and it was a smooth process. I’ve been with this company for 3 years now and it’s gone down considerably in price each year. When I phoned I was immediately ans... See more

Company replied

Rated 5 out of 5 stars

I’ve been with Simply Insurance for my motor trade policy for three years now… that’s three years they have been not just slightly, but considerably cheaper than the opposition; and a more complete po... See more

Rated 5 out of 5 stars

Renewing my motor trade insurance was really nice and easy with out any hassle I have been with them for 5 years plus now and I don’t wanna change them at all.Ian Brosan helped me with renewing today... See more

Company replied

Rated 5 out of 5 stars

Called today to renew my motor trade policy, spoke to Chris who ran through my requirements with me & got me a brilliant level of cover at a great price! Been using simply for years & can't fault them... See more


Company details

  1. Insurance broker

Written by the company

Welcome To Simply Insurance. We Specialise In Motortrade, Fleet, Courier, Motorbike And Commercial Insurance And More.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(1,066)

213 reviews in the last 12 months

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Rated 5 out of 5 stars

Sam Sheed was a huge help

Sam Sheed was a huge help! He made the insurance process so easy and took the time to explain everything in a way I could understand. Super friendly, responsive, and genuinely cared about finding the right policy for me. Would definitely recommend him!

2 December 2025
Unprompted review
Rated 1 out of 5 stars

Unfortunately after cancelling my…

Unfortunately after cancelling my policy and selling my car its totally disgusting getting a refund never pay them the full policy amount, after contacting the insurance company I found out they refunded them weeks ago. Trust me if you dont pay them on time they cancel your policy. I wish I went with someone else. After an accident they never helped me.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

I recently renewed my car insurance…

I recently renewed my car insurance policy with PIB Insurance Brokers, and I had the pleasure of being assisted by Jack. From start to finish, Jack was exceptional. He was incredibly knowledgeable, patient, and genuinely committed to helping me find the right level of cover.

Jack took the time to explain everything clearly, answered all my questions, and made the entire process smooth and stress-free. His professionalism and friendly attitude made a huge difference, and I truly felt that he had my best interests in mind.

It’s rare to come across someone who delivers such high-quality service with both expertise and kindness. Jack is an asset to PIB Insurance Brokers, and I couldn’t be happier with the support he provided. I highly recommend him to anyone looking for excellent customer service and expert advice.

18 November 2025
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Edgar,

Thank you so much for your thoughtful and generous review.
We’re absolutely delighted to hear about your positive experience renewing your insurance with us, and especially that Jack was able to support you so well throughout the process.

We’re proud to have team members like Jack who go above and beyond to provide expert advice with genuine care.
Your feedback means a lot to us, and we’ll be sure to pass your kind words on to him.

Thanks again for choosing PIB Insurance Brokers—we’re here whenever you need us!

Warm regards,

Brooke

Rated 5 out of 5 stars

Great service



Great service

11 November 2025
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Oleg,

Thank you so much! We're really glad to hear that you had a great experience. If there's anything else we can help with, just let us know!

Warm Regards,

Brooke

Rated 5 out of 5 stars

Great insurance company

Great insurance company. Been with them over 5 years. Highly recommend them. Thanks for your help with another renewal and special thanks to Sam.

10 November 2025
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Tariq,

Thank you so much for your kind words and continued loyalty over the past five years!

We're thrilled to hear you've had such a positive experience with us, and we’ll be sure to pass your special thanks on to Sam—he’ll be delighted to know he made a difference.

We truly appreciate your recommendation and look forward to supporting you for many more years to come!

Warm Regards,

Brooke

Rated 5 out of 5 stars

Im glad to have Ian Brosnan over the…

Im glad to have Ian Brosnan over the phone, done a renewal on better rates and had Public Liability on top of that, was very helpfull and friendly, 5 stars 😉

7 November 2025
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Arturs,

Thank you so much for your kind words!

We're thrilled to hear that Ian was able to assist you with your renewal, secure better rates, and add Public Liability cover—all while providing friendly and helpful service.

We'll be sure to pass your lovely feedback on to him.

We really appreciate your 5-star review and your continued trust in us!

Warm Regards,

Brooke

Rated 5 out of 5 stars

Friendly and helpful

Friendly and helpful. Helped to get a better rate!

28 October 2025
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Rian,

Thank you so much for your kind feedback! We're really glad to hear you had a positive experience and were able to get a better rate.

If there's anything else we can help with, just give us a shout!

Warm Regards,

Brooke

Rated 5 out of 5 stars

5 star service good

5 star service good

31 October 2025
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Nazar,

Thank you so much for the 5-star feedback!

We're thrilled to hear you had a great experience. If there's anything more we can do for you, just let us know!

Warm Regards,

Brooke

Rated 5 out of 5 stars

Jake was a pleasure to deal with and I…

Jake was a pleasure to deal with and I would recommend him and simply insurance to any one thanks for your professional regards Paul crowther the dirt terminator

23 October 2025
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Paul,

Thank you so much, Paul!

We're thrilled to hear that Jake made such a great impression and that you had a positive experience us.

Your recommendation means a lot to us, and we’ll be sure to pass your kind words on to Jake.

We truly appreciate your continued support—and we love the signature, “The Dirt Terminator”! 😄

Warm Regards,

Brooke

Rated 5 out of 5 stars

Jack was very helpful and took his time…

Jack was very helpful and took his time to make sure all our insurance needs were met! Excellent customer service! Thanks again!!

23 October 2025
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Char,

Thank you so much for your kind words!

We're thrilled to hear that Jack provided such helpful and attentive service, and that all your insurance needs were taken care of.

We'll be sure to pass along your lovely feedback to him.

We really appreciate you taking the time to share your experience—thanks again!

Warm Regards,

Brooke

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