Simply Insurance Services LTD Reviews 

1,061
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often going above and beyond. Many highlight the exceptional customer service, noting that team members are knowledgeable, patient, and explain everything clearly, making the process easy to understand. The renewal and adjustment processes are consistently described as smooth, straightforward, and hassle-free, contributing to an overall excellent service experience. People also appreciate the competitive pricing and great value, often finding policies considerably cheaper than alternatives while still offering comprehensive coverage. This combination of efficient service and advantageous pricing leads many to highly recommend the company.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, consistently highlighting the helpfulness,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that agents are consistently... See more

Price

Consumers consistently report positive experiences with pricing, often finding competitive rates and good... See more

Subscription

Customers consistently note positive experiences with subscription renewals, highlighting the ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke with Gabrielle about my renewal and it was a smooth process. I’ve been with this company for 3 years now and it’s gone down considerably in price each year. When I phoned I was immediately ans... See more

Company replied

Rated 5 out of 5 stars

I’ve been with Simply Insurance for my motor trade policy for three years now… that’s three years they have been not just slightly, but considerably cheaper than the opposition; and a more complete po... See more

Rated 5 out of 5 stars

Renewing my motor trade insurance was really nice and easy with out any hassle I have been with them for 5 years plus now and I don’t wanna change them at all.Ian Brosan helped me with renewing today... See more

Company replied

Rated 5 out of 5 stars

Called today to renew my motor trade policy, spoke to Chris who ran through my requirements with me & got me a brilliant level of cover at a great price! Been using simply for years & can't fault them... See more


Company details

  1. Insurance broker

Written by the company

Welcome To Simply Insurance. We Specialise In Motortrade, Fleet, Courier, Motorbike And Commercial Insurance And More.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(1,061)

209 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic communication and very…

Fantastic communication and very helpful as well as very reasonable pricing thank you jack

8 June 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Imi,

Thank you for your brilliant feedback. I’m really pleased to hear you found the communication helpful and our pricing reasonable. I’ll be sure to pass your thanks on to Jack.

Rated 5 out of 5 stars

Very knowledgeable and helpful

Very knowledgeable and helpful. Making sure everything was clear. Thorough on their side.

5 June 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Mark,

Thank you for your great feedback. I’m really pleased to hear you found the service knowledgeable, helpful and thorough, and that everything was made clear. Your feedback means a lot.

Rated 5 out of 5 stars

Great customer service

Great customer service. Everything was explained nice and clearly. Very pleasant and answered any questions asked

5 June 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Deanne,

Thank you for your lovely review.
I’m really pleased to hear everything was clearly explained and that your questions were answered. Your feedback means a lot.

Rated 5 out of 5 stars

This year I spoke to Gabrielle who made…

This year I spoke to Gabrielle who made renewing my trade policy simple.
Top company who I’ve been with a few years now without any problems.

26 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Shane,

Thank you so much for taking the time to leave this review.
We’re really pleased to hear that Gabrielle made your renewal simple and that you’ve had a smooth experience with us over the years. Your loyalty and feedback mean a lot.

Rated 5 out of 5 stars

FromGabrielle have been A+start to finish,Gabrielle have…

From start to finish,Gabrielle have been A+ 😊 Very informative, friendly, and nothing is too much trouble. I feel really secure in the decisions I’ve made, and like Gabriellet took the time to get it just right for what I needed. Would recommend them to anyone!

26 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Arron,

Thank you so much for the fantastic feedback. We’re delighted to hear Gabrielle has been A+ from start to finish — informative, friendly, and always willing to go the extra mile. It’s wonderful to know you felt confident in your decisions and that she took the time to tailor everything perfectly to your needs. Your recommendation means a great deal to us.

Rated 5 out of 5 stars

Sam was very helpful and explained…

Sam was very helpful and explained everything very well I give him 10 out of 10 thank you sam

22 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Mutibur,

Thank you for the brilliant feedback. We’re delighted to hear Sam was so helpful and explained everything clearly from start to finish. A 10 out of 10 is high praise, and he’ll be thrilled to know he made such a strong impression. Thank you again for taking the time to share your experience.

Rated 5 out of 5 stars

Jack was superb with my renewal

Jack was superb with my renewal: )
Extremely articulate and friendly .
Thank you for the impeccable service!

22 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Stephen,

Thank you for your wonderful feedback. We’re delighted to hear Jack turned your renewal into such a smooth, friendly, and downright enjoyable experience. His mix of efficiency and charm certainly leaves an impression, and your kind words will make his day. Thank you again.

Rated 5 out of 5 stars

Good renewal price

Good renewal price, dealt with promptly and quickly, well informed and excellent service all round and would definitely recommend

22 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi David,

Thank you for the great feedback. We’re really pleased to hear your renewal was handled quickly, clearly, and at a price that worked for you. Excellent service is exactly what we aim for, so it’s fantastic to know it all hit the mark. We truly appreciate the recommendation.

Rated 5 out of 5 stars

Highly recommended

Highly recommended

22 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Muhammad,

Thank you so much for the kind words. We’re thrilled to hear you’d highly recommend us — feedback like this really keeps us smiling. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Gabrielle was very helpful

Gabrielle was very helpful, she explained the differences of the insurance policies, and we chose the right one.
Thank you Gabrielle

18 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Jack,

Thank you for the lovely feedback. We’re delighted to hear Gabrielle was so helpful and made everything clear while guiding you to the right policy. She’ll be thrilled to know her support made such a positive difference. We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

jack was a great help

21 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi A Team Cranes,

Thank you for the great feedback. We’re so glad to hear Jack was such a help and made everything nice and easy for you. Your kind words mean a lot to us.

Rated 5 out of 5 stars

I have just renewed my policy with pib…

I have just renewed my policy with pib as they have been outside last year and were the cheapest quote for this year, my advisor Mel was very professional and a pleasure to deal with. I 100% would recommend this company for all motor trade policies

19 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Julian,

Thank you for the fantastic review. We’re delighted to hear you chose to renew with us again and that we could offer the most competitive quote this year. Mel will be thrilled to know her professionalism and friendly approach made the process a pleasure. Your recommendation means a great deal — we truly appreciate your trust in us.

Rated 5 out of 5 stars

Spoke with Sam Sheed regarding my motor…

Spoke with Sam Sheed regarding my motor trade insurance policy. From start to finish the experience was first class.
He handled everything. Took out policy today. Excellent service.
Peter Elliott Elliotts Motor Co.

19 May 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Peter,

Thank you for the fantastic feedback. We’re delighted to hear your experience from start to finish felt first‑class. Sam will be thrilled to know he made the process smooth, clear, and hassle‑free, and we’re glad your new policy is all sorted. We truly appreciate you choosing us — thanks again for taking the time to share your experience.

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