I spoke with Gabrielle about my renewal and it was a smooth process. I’ve been with this company for 3 years now and it’s gone down considerably in price each year. When I phoned I was immediately ans... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been with Simply Insurance for my motor trade policy for three years now… that’s three years they have been not just slightly, but considerably cheaper than the opposition; and a more complete po... See more
Renewing my motor trade insurance was really nice and easy with out any hassle I have been with them for 5 years plus now and I don’t wanna change them at all.Ian Brosan helped me with renewing today... See more
Company replied
Called today to renew my motor trade policy, spoke to Chris who ran through my requirements with me & got me a brilliant level of cover at a great price! Been using simply for years & can't fault them... See more
Company details
Written by the company
Welcome To Simply Insurance. We Specialise In Motortrade, Fleet, Courier, Motorbike And Commercial Insurance And More.
Contact info
United Kingdom
- simplyinsurance.co.uk
4.9
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have used this company for the last 9…
I have used this company for the last 9 years very helpful and polite. And a big thanks to Mel for sorting out my policy for this year.
Thanks mark
16 April 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Mark,
Thank you for sticking with us for the past 9 years — loyalty like that means a lot. We’re glad to hear you’ve consistently found the team helpful and polite. A special shout‑out to Mel for getting everything sorted for you. She’ll be thrilled to know her hard work made a difference.
We appreciate you taking the time to share your experience and look forward to looking after you for many more years to come.
Sam from PIB has been amazing
Sam from PIB has been amazing. Great communication. Great professionalism shown. Informative and very good at what he does. Thanks mate :)
15 April 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Goulam,
Thank you for the brilliant review. Sam will be chuffed to bits reading this. Great communication, professionalism, and knowing his stuff inside out — that’s his speciality, and it’s fantastic to see it shine through for you.
We’ll make sure he sees your kind words. Thanks again for taking the time to share your experience.
Easy renewal even went down this year.
Easy renewal even went down this year.
13 April 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Andrew,
Thank you for the great feedback. We love an easy renewal — and seeing your price go down is the cherry on top!
Spoke to sam for motor trade quote and…
Spoke to sam for motor trade quote and before I was trying to get quote everywhere but when I spoke to sam he handled everything very professionally and never pushed me and he gave me best price you can ask for
Highly recommended this company
8 April 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Adnan,
Thank you for the fantastic review. Sam will be grinning from ear to ear when he reads this. He’s got a real gift for taking the stress out of insurance hunting, and we’re thrilled he could sort everything for you without any pressure — just solid advice and a cracking price.
We’re over the moon to have earned your recommendation, Thank you
This is for jack top man he explains…
This is for jack top man he explains everything very clearly 👍
9 April 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Peter,
Thank you so much for your review. We’ll be sure to let Jack know he’s officially a “top man” in your books.
Customer service review
Customer service was very good. The person was very clear on the phone answered all questions promptly. Polite well spoken.
Regards
Roger
7 April 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Roger,
Thank you for taking the time to share your feedback. We’re very pleased to hear our team delivered clear, prompt answers and kept everything polite and professional — we do like to think good manners are still in fashion.
Delighted the service hit the mark for you, and we’ll be here whenever you need us next.
Easy to talk to explain everything in…
Easy to talk to explain everything in detail plight couldn’t explain enough very happy
8 April 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Darren,
Thank you for the lovely feedback. We’re delighted to hear the team made everything clear, easy to follow, and pleasant from start to finish — we do try to make insurance feel a little less like… well, insurance.
We’re thrilled you’re happy with the service, and we’ll keep doing our best to make every conversation just as smooth.
absolute pleasure
What an absolute pleasure to deal with insurance company that is straightforward and no long winded spiel about thinks that are no importance. Just a excellent service from start to finish and a great price to Match, five star service
2 April 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Drewway,
Thank you for such a fantastic review. It’s a pleasure to hear that our straightforward approach hit the mark — no fluff, no fuss, just the service you actually need.
We’re delighted the experience felt smooth from start to finish, and that the price didn’t give you any unwelcome surprises either.
Reply from Simply Insurance Services LTD
Hi Sajid,
Thank you for sharing your feedback. We’re glad to hear you had a good experience — we like to think of that as our baseline setting.
Here’s to making the next one even better.
Very polite information was made very…
Very polite information was made very clear overall excellent service
1 April 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Gary,
Thank you for the wonderful feedback. We’re very glad to hear everything was clear, polite, and up to the mark — we do pride ourselves on making things easier than expected.
Thanks again for choosing us
Jack has been fantastic and very…
Jack has been fantastic and very helpful with organising our renewal.
Very smooth service
1 April 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Sally,
Thank you for the lovely review. We’re thrilled to hear Jack worked his magic once again — he does enjoy making renewals feel far smoother than they have any right to be.
Thanks again for choosing us
Great team.Thanks to Ian Brosnan
31 March 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Bogdan,
Thank you for the great feedback. We’re delighted to hear you’ve had such a positive experience with the team. And a special thanks from Ian — he’ll be very pleased to know his support made an impact.
We appreciate you taking the time to share your thoughts.
Really helpful and polite team
Renewing my motor trade insurance was really nice and easy with out any hassle I have been with them for 5 years plus now and I don’t wanna change them at all.Ian Brosan helped me with renewing today was very polite and answered all my questions so thank you very much and the team.
31 March 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Ratna,
Thank you for such a thoughtful review. We’re delighted to hear that renewing your insurance has remained smooth and hassle‑free — especially after five years with us. Loyalty like that means a great deal.
Ian will be especially pleased to know his polite manner and clear answers made the renewal process even easier for you. We’ll be sure to pass your thanks on to him and the rest of the team.
Here’s to many more years of keeping things simple, supportive, and stress‑free.
Reply from Simply Insurance Services LTD
Hi Danny,
Thank you for sharing your feedback. We’re delighted to hear that Ian made such a strong impression. Punctual, knowledgeable, and on the ball — that’s exactly how he likes to operate, and it’s great to see it recognised.
We’ve renewed again with PIB
We’ve renewed again with PIB mainly down to the great personal service we get from Chris Brown.
Very professional and easy to deal with.
Also a good price from a good choice of companies.
27 March 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Robert,
Thank you for taking the time to share this wonderful feedback. We’re delighted you’ve chosen to renew with us again, and it’s fantastic to hear that Chris’s personal touch continues to make all the difference. He has a knack for keeping things professional, smooth, and just that little bit easier — we’ll be sure to let him know his efforts are appreciated.
The advisor was excellent
Ian Brosnan was thorough and explained everything for me on my renewal
I went with pub again as had no issues with them
25 March 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Mal,
Thank you for your kind review. We’re pleased to hear your advisor provided an excellent experience. Ian will be glad to know his thorough explanations made your renewal so clear that there were no mysteries left unsolved. We’re also delighted you chose to stay with us. We look forward to offering the same smooth, issue‑free service at your next renewal.
Ian was great
Ian explained evetything clearly, had no issues regarding his service 5 star
25 March 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Mazar,
Thank you for the awesome review. Ian will be grinning ear to ear knowing his clear explanations earned him a full five stars — and that everything went so smoothly he didn’t even get a chance to show off his crisis‑handling skills. We’re thrilled the experience was that easy for you, and we can’t wait to deliver more five‑star service next time you need us.
Gabrielle kept me updated and called…
Gabrielle kept me updated and called when requested without constant harrassment like most insurance companies.
24 March 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Gerry,
Thank you for the fantastic review. Gabrielle will be thrilled to know her communication style hit the sweet spot — keeping you updated without turning your phone into a hostage situation.
We look forward to assisting you again, with all the helpfulness and none of the hassle.
Ra autos .....
All sorted in five mins with mel
Many thanks Richard
Ra autos
23 March 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Richard,
Thank you for the brilliant review. Delighted to hear Mel had everything sorted for you in just five minutes — she does love a challenge!
Reply from Simply Insurance Services LTD
Hi Viorel,
Thank you so much for the 5‑star review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.