I spoke with Gabrielle about my renewal and it was a smooth process. I’ve been with this company for 3 years now and it’s gone down considerably in price each year. When I phoned I was immediately ans... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been with Simply Insurance for my motor trade policy for three years now… that’s three years they have been not just slightly, but considerably cheaper than the opposition; and a more complete po... See more
Renewing my motor trade insurance was really nice and easy with out any hassle I have been with them for 5 years plus now and I don’t wanna change them at all.Ian Brosan helped me with renewing today... See more
Company replied
Called today to renew my motor trade policy, spoke to Chris who ran through my requirements with me & got me a brilliant level of cover at a great price! Been using simply for years & can't fault them... See more
Company details
Written by the company
Welcome To Simply Insurance. We Specialise In Motortrade, Fleet, Courier, Motorbike And Commercial Insurance And More.
Contact info
United Kingdom
- simplyinsurance.co.uk
4.9
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ra autos .....
All sorted in five mins with mel
Many thanks Richard
Ra autos
23 March 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Richard,
Thank you for the brilliant review. Delighted to hear Mel had everything sorted for you in just five minutes — she does love a challenge!
Reply from Simply Insurance Services LTD
Hi Viorel,
Thank you so much for the 5‑star review!
I had a great experience with Jack at PIB INSURANCE BROKERS
I had a great experience with Jack at PIB INSURANCE BROKERS
He helped me renew my motor trade insurance and made the whole process very easy from start to finish. He was very professional, extremely helpful, and also very friendly, which made everything much less stressful. Jack explained everything clearly and handled the renewal quickly and efficiently. I would highly recommend PIB Insurance Brokers to anyone looking for reliable and straightforward insurance service.
23 March 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Zaidi,
Thank you for the fantastic review — you’ve officially put an extra spring in Jack’s step. We’re delighted he managed to turn your renewal into something smooth, simple, and suspiciously stress‑free. He does love a good challenge, but making insurance feel easy is kind of his party trick.
We’re over the moon that his friendly approach and clear explanations hit the mark. Your recommendation means a lot to us, and we’re thrilled to have earned your trust.
Thanks again for choosing us!
Great service from Mel been with these…
Great service from Mel been with these for a few years always helpful and polite
20 March 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi John,
Thank you for your lovely review. We’re delighted to hear that Mel has continued to provide the helpful and polite service you’ve come to expect over the years. It’s always a pleasure supporting you, and we truly appreciate your continued trust in us. Looking forward to many more smooth years ahead.
Another year sorted thanks to Mel
Another year sorted thanks to Mel. Great service and friendly service. Cheers
19 March 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Brian,
Thank you for your kind review. We’re delighted to hear that another year is all sorted and that Mel made the process so smooth. Great service and friendly support are exactly what we aim for, so it’s wonderful to know it came through. Cheers, and we look forward to helping again next year.
The smoothest service I’ve ever had
The smoothest service I’ve ever had, also they was great on beating other quotes. This is my 4th year with these guys and they’ve never let me down. Thanks
16 March 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Ali,
Thank you for your fantastic review. We’re delighted to hear that everything went so smoothly — and even more pleased that we could beat those other quotes along the way. Four years of trust means a great deal to us, and we’re proud to have never let you down. Thank you for sticking with us, we’ll keep doing our best to make year five just as seamless.
Great company to deal with
Great company to deal with. Hassle-free and excellent communication throughout, especially with Chris - thank you!
13 March 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Nicola,
Thank you for your wonderful review. We’re delighted to hear that working with our team was such a smooth, hassle‑free experience — and that Chris kept everything on track with his usual flair. He’ll be chuffed to know he earned a special mention. We truly appreciate your kind words and look forward to making your next experience just as seamless.
Very easy and pleasant experience…
Very easy and pleasant experience dealing with Chris.
13 March 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Elenor,
Thank you for sharing your feedback. We’re delighted to hear that your experience with Chris was both easy and pleasant. He’ll be very pleased to know his support made such a positive impression. We appreciate you taking the time to let us know
Good communication and helpful…
Good communication and helpful advisers. Chris was particularly helpful in getting the renewal sorted promptly. It is so much better to be able to speak to a person than try to deal with a useless AI online.
19 February 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Tyke,
Thank you for your thoughtful review. We’re delighted to hear that our communication and advisers made the process smooth for you. Chris will be especially pleased to know his prompt support stood out. And we couldn’t agree more — speaking to a real human can make all the difference, even in a world full of chatty AIs. We truly appreciate your feedback.
Excellent service from Gabrielle
Excellent service from Gabrielle
Many thanks
9 March 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Dean,
Thank you for your lovely review. We’re so pleased to hear Gabrielle took great care of you — your feedback is truly appreciated.
Reply from Simply Insurance Services LTD
Hi Afrim,
Thank you so much for your kind words. We’re delighted to hear you received excellent service, and we truly appreciate you taking the time to share your experience.
Reply from Simply Insurance Services LTD
Hi Mimoza,
Thank you for the great feedback! we’re glad the process felt swift and smooth. Efficiency is our favourite sport, and it’s brilliant to know we delivered.
Good customer service
Customer trust guaranteed due to excellent customer service
2 March 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Kamal,
Thank you for the lovely feedback! we’re thrilled our service earned your trust. We’ll keep doing what we do best! making things simple, clear, and genuinely helpful.
Great service
My fleet insurance was due for renewal and was contacted by Chris to let me know and to go through the renewal process with me. I wanted to make some changes so he promptly looked into different options for me and gave me a couple of policies to choose from. Overall, a great service.
6 February 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Jess,
Thank you for sharing such a great review — we’re thrilled to hear your renewal went smoothly. Chris will be delighted to know his timing, options‑hunting, and all‑round efficiency hit the mark.
We like to think of him as our in‑house insurance detective! give him a change you want to make, and he’s off investigating solutions before you’ve even finished your coffee. It’s brilliant to hear that his efforts made the process easy and clear for you.
Thanks again for choosing us and for taking the time to leave this feedback. We’re always here to keep things simple when renewal time rolls around.
Excellent service from Jack
Jack was very professional, knowledgeable, and extremely helpful throughout the process. He returned calls promptly, followed up on everything as promised, and made the whole experience straightforward and stress free!
It’s refreshing to deal with someone who is efficient, clear, and genuinely on top of things. Great service all round. Thanks again, Jack.
5 March 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Ed,
Thank you for such a brilliant review!. We always aim to keep things smooth, clear, and pleasantly drama‑free, so hearing that Jack delivered the full “stress‑free experience” is music to our ears.
He’ll be chuffed to know his prompt calls, sharp knowledge, and all‑round efficiency didn’t go unnoticed. We’ve always suspected he runs on some sort of secret productivity superpower.
Thanks again for the kind words and for choosing us.
Reply from Simply Insurance Services LTD
Hi Pul,
Thank you for your lovely review. We’re truly grateful and delighted to know you had a great experience.
Agent Sam Sheed was really good and…
Agent Sam Sheed was really good and supportive.
4 February 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Rosi,
Thank you for your kind review. We’re very pleased to hear that Sam took great care of you—though knowing Sam, we can’t say we’re surprised! We appreciate you sharing your experience with us.
Excellent
I used Jack today to take my insurance out for another year, he was very helpful & went over & above my demands in a prompt manner! Thankyou.
27 February 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Peter,
Thank you for the brilliant review. Jack clearly put on his superhero cape today and handled your renewal faster than we could brew a cup of tea. We’re thrilled he went above and beyond for you!
Gabrielle Was very helpful today to…
Gabrielle Was very helpful today to renew my insurance policy 👍
26 February 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Des,
Many thanks for your feedback. Gabrielle took the reins on your renewal and steered it home without a wobble—just how we like it. We really appreciate you taking the time to share your experience.
I recently renewed my vehicle insurance…
I recently renewed my vehicle insurance and had a fantastic experience with Mel at PIB Insurance. The whole process was quick, straightforward, and completely hassle-free. Mel was professional, friendly, and took the time to explain everything clearly, making sure I had the right cover at a competitive price.
Excellent customer service from start to finish nothing was too much trouble. I’d highly recommend Mel and PIB Insurance to anyone looking for helpful, reliable support with their insurance. Thanks again for making my renewal so easy!
20 February 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Jazz, Thank you for your thoughtful review. We are delighted to hear that your renewal experience was handled smoothly and that Mel provided the professional, clear, and attentive service you deserved. Your recommendation is greatly appreciated, and we are grateful for your kind words.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.