It's been a really unexpected, good experience. We had a plastic cover of a rear wheel of our Seat Ibiza lost/stolen, and the renting company charged us 100€ for such piece (it maybe could cost 30 the... See more

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We are committed to protecting your financial and emotional well-being by ensuring that you have a hassle-free car rental experience and feel safe with our Full Coverage insurance product. We are a licensed insurance company and operate in the countries of the European Union and European Economic Area. We cooperate with car rental platforms in offering our Full Coverage insurance product together with car rental reservations.
Contact info
www.sincerainsurance.com, Latvia
- support@sincerainsurance.com
- sincerainsurance.com
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I was a bit concerned after a stranger…
I was a bit concerned after a stranger drove into our hire car, I’d paid for ‘full cover’ but I thought they might try to get around it somehow/some small print as I never go into detail with insurance as I’ve never needed it before. I sent them my claim and they responded straight away asking for the bac number, because they responded so quickly I assumed it was an acknowledgement of the claim and didn’t realise they’d asked a question until a week later. I gave them the bac number and they responded saying the claim was successful and I’d receive payment in 15 business days. Extremely happy with the service
The company answered in leas than 24…
The company answered in leas than 24 hours in a very efficient way.
Very good experience
I had a wonderful experience with Sincera Insurance. They were fast in evaluating my claim, as well as fair, polite, and precise throughout the entire process.The platform for uploading and reviewing claims is exceptionally simple, intuitive, and fast. I recommend them for their professionalism and smooth customer experience!
Great contact and clear information
Great contact and clear information. I have a damage in rental car, all done with Sincera via online check. Refund was few days later on my account. I can recommend.
Super professional with super good and…
Super professional with super good and super fast refund process. I hope it stays the same. Super!
Honestly, amazing experience
Honestly, amazing experience. The claim was fast and simple. Took less than 15 minutes. And they responded within ONE DAY! LOVE IT!!!
EXCELLENT FIVE STAR INSURANCE COMPANY.
This insurance company were excellent. Easy to contact. Online claims form was simple to complete and no problem uploading documents. (Claimed €152 for a lost/stolen hubcap, crazy charge by car rental company!!!) Once submitted an email was immediately sent to me explaining the following process and time scale. I received a result and claim approval within two days, no quibbles, amazing. I have now been informed that the money will be in my bank within the next 15 days. Thank you so much Sincera Insurance I will definitely use you again and strongly recommend this company for car insurance abroad. Thanks Andy Gray
I can only repeat what all of these…
I can only repeat what all of these reviews are saying about this company, fast, efficient and understanding. Top rate!!would definitely use them again.
Thank you Sincera.
Booked the insurance through Dicovercars.com, great service, just avoid Felirent in Olbia as a car rental company
Booked the insurance through Dicovercars.com - the full coverage. Unfortunately, we chose Felirent in Olbia airport as a car rental company which proved to be clear scam. However, the full coverage insurance worked for us as the claim settlement was really quick (reported on Saturday, approved on Monday - i.e.. during first working day). Seamless service.
I had struggles with the car renting…
I had struggles with the car renting company. They had not send me any invoice for month and I could not get the refund. But the help of sincera insurance was calming me down, helped me contact the rental company, they were patient and in the end I got the full coverage of the damage. Thank you!
Really quick processing of my claims
Really quick processing of my claims. Easy to use website with sufficient capacity to upload docs.
The first time in my life that I got a…
The first time in my life that I got a confirmation from an insurance company that fast. (I submitted the form and got confirmation for my claim within 2 hour), which is absolutely amazing!
Refund
In Malaga, I had a very negative experience with a car rental company that tried to sell me insurance that was three to four times more expensive than theirs. After returning the car, they charged me €234 for a scratch that occurred in their parking lot (I had a flight before the rental company opened).
Today, Sincera processed my complaint within a few hours! I'm waiting for my refund.
I recommend their Full Coverage insurance.
Had a claim for a car rental
Had a claim for a car rental. The process through Sincera was easy and well explained and then dealt with in a quick time frame. Very good srevice.
Thank you, Sincera
I had the best experience with Sincera. I had a minor incident in my rented car and within two days, all was solved. They were very responsive and confirmed the refund of my losses quite fast. Happy to use their services again.
Fast, simple and stress-free claims process
I had an incident with my car insurance while I was on holiday, and I was really impressed with how smooth and fast the whole process was.
Submitting the claim was incredibly easy — it literally took me less than two minutes to upload the necessary documents and send everything through the website. The process was very intuitive and user-friendly.
What surprised me the most was the speed of the response. Within just around 12 hours, I already received confirmation that my claim had been approved.
Everything felt very efficient, clear, and stress-free, especially in a situation that could have been quite stressful.
Overall, I am very satisfied with the service and truly appreciate how quickly and smoothly everything was handled.
I had a full coverage for a car…
I had a full coverage for a car accident and the reply on this was really fast and impressive!
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