SiPhox Health Reviews 

895
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 520 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly supportive staff and medical specialists for guiding them patiently and clearly through every step of the at-home testing process. Many people also appreciate the comprehensive, highly actionable health information provided in their clear test results, making it easy to understand personal biomarkers. However, some reviewers were not happy with the unexpected complexity involved in the sample collection process. Consumers noted that certain advanced test packages require multiple separate blood draws at once, which can occasionally lead to frustrating difficulties or device failures during sampling.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, patience, and clear... See more

User experience

People report positive experiences with user experience, highlighting how convenient and simple the testing... See more

Customer service

Reviewers highlight positive aspects of customer service, praising representatives for being extremely... See more

Service

Consumers find service to be positive, highlighting how innovative, convenient, and helpful the overall... See more

Product

Customers consistently note ambiguous experiences with product, with some praising the beautifully packaged... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The information and analysis of my labs were far better than I gave received through Quest or Labcorps. Small learning curve using the auto-withdraw system but they provide you with comprehensive... See more

Company replied

Rated 5 out of 5 stars

I purchased two 360 blood work test, one for me and one for my wife. Had a question about the the amount I was billed for my wife’s subscription. I reached out to customer service and was contacted b... See more

Company replied

Rated 5 out of 5 stars

The rep I talked with- I'm so sorry I don't remember her name- was very professional, helpful, friendly, and courteous. She was knowledgeable and walked me through each step so I could understand and... See more

Company replied

Rated 5 out of 5 stars

I recently used this company for blood work, because I just started TRT. At the beginning there was a series of unfortunate events that was making my overall experience pretty frustrating. That... See more

Company replied


Company details

  1. Home Care Service

Written by the company

SiPhox Health currently offers at-home test kits containing the biomarkers you need to provide you with the best overall snapshot of your health. We deliver home blood testing to 1000s of end users (and growing) every month. Additionally, we are the only at-home blood testing company that builds blood testing hardware. SiPhox’s technology enables a next-generation biosensing platform that provides the power a large laboratory instruments in a handheld device that accepts disposable cartridges.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

895 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 89% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(895)

521 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ana was a great collection coach

Ana was a great collection coach. She was thorough, patient, and knowledgeable. I had issues with slow blood flow into my 1st vial, and her suggestions/tips prior to collecting my 2nd and 3rd vials worked out great. She stuck with me through the entire collection process, which ended up pretty lengthy. I really appreciated all of her help!

14 September 2026
Unprompted review
Rated 1 out of 5 stars

This kit is clunky and I watched the…

This kit is clunky and I watched the videos twice prior, and followed it exactly. I could not recommend this kit as is

14 September 2026
Unprompted review
SiPhox Health logo

Reply from SiPhox Health

Michael, we are sorry it didn't go smoothly -that's frustrating, especially after following the instructions so carefully.
This is actually part of why we offer free collection calls, so someone can walk through the draw with you live and troubleshoot in real time if anything isn't going as expected, and it can make a real difference in cases like this.
We can see there's already an open support ticket for you, and our team is working with you directly there to get this resolved.

Rated 5 out of 5 stars

Ana was extremely helpful!

Ana, who assisted me with my blood draw, was extremely patient, empathetic and thorough. After doing one failed blood draw on my own, I had to get assistance for the second one and she helped me get a successful draw. Definitely recommend the live calls!

13 September 2026
Unprompted review
Rated 4 out of 5 stars

Instructions were great

Instructions were great. I got my results back a week later, some of the results say they are still waiting to be reviewed. I think the dashboard with results is a bit confusing and needs a UI adjustment, it’s a bit all over the place.

Otherwise I hope this company can start offering all the blood tests conventional doctors can because had I not found this, I wouldn’t have gotten blood work done.

I highly recommend this to anyone with medical anxiety, needle or blood anxiety!

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Worth it

Very convenient to do and to send in. The results were fast, and the platform is very intuitive.

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Collection

I was able to see and hear the specialist provide instructions. The instructions were informative and helpful.

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Very easy

Very easy! Renata was extremely patient and helping throughout the process! Glad I did the video call! I’m ready for my next one:)

10 September 2026
Unprompted review
Rated 5 out of 5 stars

Man this all goes through okay it's…

Man this all goes through okay it's been a great experience it works real clean easy besides the fasting was the hard part but the Honda
helped me through everything Yolanda I don't remember how she said her name but she was very nice and helped me very much

10 September 2026
Unprompted review
Rated 5 out of 5 stars

Clear and patient

Clear and patient. Gave perfect directions, answered questions immediately and walked me right through the process.

10 September 2026
Unprompted review
Rated 1 out of 5 stars

Do not use them ! Did not work !

Used my kit and followed directions carefully. No blood in tube. Did not work. Asked for refund and they refused. They won't even refund partial and only had shipping via usps, and cost of kit. No cost for testing and fedex back. This is SCAM !

8 September 2026
Unprompted review
SiPhox Health logo

Reply from SiPhox Health

Hi Tracy, we're really sorry your first collection didn't go the way it should have - that's tough, especially after following the steps so carefully. For anyone's first time, our live collection call can really help make things go smoothly, so it's worth keeping in mind for next time. Our support team is already working with you directly on your ticket, and we really appreciate you giving us the chance to make this right.

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