SiPhox Health Reviews 

896
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 520 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly supportive staff and medical specialists for guiding them patiently and clearly through every step of the at-home testing process. Many people also appreciate the comprehensive, highly actionable health information provided in their clear test results, making it easy to understand personal biomarkers. However, some reviewers were not happy with the unexpected complexity involved in the sample collection process. Consumers noted that certain advanced test packages require multiple separate blood draws at once, which can occasionally lead to frustrating difficulties or device failures during sampling.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, patience, and clear... See more

User experience

People report positive experiences with user experience, highlighting how convenient and simple the testing... See more

Customer service

Reviewers highlight positive aspects of customer service, praising representatives for being extremely... See more

Service

Consumers find service to be positive, highlighting how innovative, convenient, and helpful the overall... See more

Product

Customers consistently note ambiguous experiences with product, with some praising the beautifully packaged... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The information and analysis of my labs were far better than I gave received through Quest or Labcorps. Small learning curve using the auto-withdraw system but they provide you with comprehensive... See more

Company replied

Rated 5 out of 5 stars

I purchased two 360 blood work test, one for me and one for my wife. Had a question about the the amount I was billed for my wife’s subscription. I reached out to customer service and was contacted b... See more

Company replied

Rated 5 out of 5 stars

The rep I talked with- I'm so sorry I don't remember her name- was very professional, helpful, friendly, and courteous. She was knowledgeable and walked me through each step so I could understand and... See more

Company replied

Rated 5 out of 5 stars

I recently used this company for blood work, because I just started TRT. At the beginning there was a series of unfortunate events that was making my overall experience pretty frustrating. That... See more

Company replied


Company details

  1. Home Care Service

Written by the company

SiPhox Health currently offers at-home test kits containing the biomarkers you need to provide you with the best overall snapshot of your health. We deliver home blood testing to 1000s of end users (and growing) every month. Additionally, we are the only at-home blood testing company that builds blood testing hardware. SiPhox’s technology enables a next-generation biosensing platform that provides the power a large laboratory instruments in a handheld device that accepts disposable cartridges.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

896 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 89% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(896)

524 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer care

Renata was great to deal with. She is kind, professional and very helpful.
She took her time with me and explained everything so well. She a complicated process feel easy.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Being able to call in for live help…

Being able to call in for live help made a huge difference for me. Also, Ana was very patient and encouraging, and made the experience easy, effective, and pleasant.

I also appreciated the preparatory video, as well as the clear instructions that accompanied the kit.

But had I known I could connect anytime to a live person, instead of only during certain hours on two different days, I would have been able to get this done several days earlier. But no worries, as all is well.

When it came time to prepare the mailer, I placed the bloodwork card into the small envelope which then goes into the larger return envelope mailer. However, I found the mailer too narrow to be able to easily slip the envelope with the bloodwork card into it. So I ended up carefully cutting around the inner envelope containing the card so that it would then fit into the return envelope mailer. Maybe the outer envelope needs to be super snug in order to keep air out so as not to impact the blood card in any way??? If not, then maybe the next size up would be beneficial?

Thank you so much for helping, and for making this affordable.

31 August 2026
Unprompted review
Rated 5 out of 5 stars

Renada was excellent!

Renada was very clear and helpful when I had questions. Thanks for being available too! The service is amazing!

31 August 2026
Unprompted review
Rated 5 out of 5 stars

Dr Pika Ksela Coaching Review

Dr. Pika Ksela listened to me patiently and was very thoughtful in her explanation of my test results. We had a two-way conversation which often is rare. Dr Pika Ksela was very knowledgeable concerning supplements and foods that would benefit my situation.

My test results were clearly presented. Dr Pika always asked if i had any questions before moving forward to the next section. I am very pleased with the whole experience afforded by Siphox Health

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Love SiPhox Health

I must say how pleased I am with SiPhox Health. Unfortunately, the health insurance premiums I pay don’t get me much. I went for my annual exam and my PCP told me my cholesterol was high and instantly tried to get me a statin. I refused. I questioned my PCP about the lack of information on the Bloodwork, specifically the particle sizes of the LDL. He looked at me and asked if I had been on YouTube. After receiving my Bloodwork from SiPhox Health, it revealed that my ferritin was elevated. I forwarded this information to my PCP and he ordered test. The issue has since been addressed. In addition, I just met with my cardiologist and presented to him the Bloodwork from my visit this year with SiPhox Health. He was impressed and said that the data was very helpful. He is looking forward to my next blood panel. It kind of makes you wonder why we spend so much money on healthcare and the tests that they order are so generic that they really don’t help you in most cases.Thank you so much for this great product.

29 August 2026
Unprompted review
Rated 5 out of 5 stars

I like the AI feature

I like the AI feature, I. An ask questions, then ask question about the question. I feel able to focus on what needs to be done knowing that a lot is good and not something I have to worry about

27 August 2026
Unprompted review
Rated 5 out of 5 stars

This technology has changed my life

They were very patient as I have an extreme blood draw phobia. They walked us through every step and made sure we were comfortable along the way. This technology has completely changed my life.

27 August 2026
Unprompted review

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