I've placed orders with Six the Residence before and have always been impressed by their fast, reliable delivery — which is why this experience has been so disappointing. We ordered a pouffe for... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have purchased from Six The Residence a number of times for projects and have always found Daisy to be exceptionally helpful and responsive. The items are gorgeous and really good quality. I retur... See more
Update: After we complained, the founder called us, recognized the issue, apologized, and offered a refund. We've just received our new bed, and it's perfect (although not Ottoman anymore). I'm ther... See more
Daisy and Francesca went above and beyond! Customer service taken to a whole new level which puts Six The Residence head and shoulders above the rest. They were both absolutely lovely - genuine, pro... See more
Company details
Written by the company
Six The Residence is a trend-led contemporary furniture brand inspired by some of the most well known architect's of the 20th Century. We have put our own modern design twist on these vintage pieces and have created some of our own furniture pieces to be the stand out piece in the room.
Contact info
Unit 75 Percy Business Park , B69 2RE, Oldbury , United Kingdom
- 0121 392 7988
- info@sixtheresidence.co.uk
- sixtheresidence.co.uk
3.9
Great
190 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great design and quality ..spent months…
Great design and quality ..spent months looking for chairs… these are the best mid century and stylish …
19 December 2022
*FANTASTIC*
Very happy from ordering to delivery. I think that sums it all up.
And my delivery came much earlier than expected expected.
13 December 2022
The chairs are beautiful
The chairs are beautiful, dispatched and delivered very quickly.
Can't wait to see what products you release next.
2 November 2022
Doesn’t fit through UK doorway
The table I ordered is too wide to fit through a standard UK door width rend ring it completely useless and unable to fit into any room other than through the very front door into the house
9 November 2022
Dispatch was to take up to four weeks…
Dispatch was to take up to four weeks and the product arrived in about 4 working days- it’s perfect and delivery was seemless.
20 October 2022
Good product but arrived three months…
Good product but arrived three months later than the original long delivery date (which I mostly understood due to Covid/Suez/Brexit) however the poor communication felt less acceptable - I was given a delivery date on more than one occasion which was then missed with no communication from Six until I contacted them...
25 October 2022
Unprompted review
I’ve bought this bed now a few times…
I’ve bought this bed now a few times for my clients and it has been perfect, I’ve moved house this week and bought myself the super king size one, quality is amazing, such a good price and looks fabulous. I’m an interior designer so I have the pick of the best beds out there, with better trade discounts but I’ve chosen this boucle bed for the above reasons.
Adore your furniture and super easy customer service.
21 October 2022
Good service and happy with the…
Good service and happy with the product. Good communication in terms of updates on the order and fairly quick delivery
9 September 2022
The item wasn’t for me in the end
The item wasn’t for me in the end. It the process was faultless and customer service excellent. Thank you!
9 September 2022
Good experience
Lovely desk and quick delivery with good comms. Customer services were also helpful, quick and kind when I sent them some queries before buying.
9 September 2022
Unprompted review
Poor service
Still waiting on my desk and chair a month later. Poor communication. Not great considering the £1k cost.
1 September 2022
Gorgeous desk
Gorgeous desk, delivered safely and promptly. Everything was as expected. Would definitely recommend this company.
21 August 2022
Amazing design and quality!
Amazing quality and great customer service. Delivery was a breeze and absolutely love the chair I bought. I also paid used Klarna (pay in 30 days) so was able to check the quality and make sure I was happy before paying. Highly recommended and will definitely be purchasing their other items in future.
29 July 2022
Poor quality chairs
Poor quality chairs. 2 x chairs arrived damaged.
Packaging very poor! Legs poking out of the box.
Difficult to speak to a member of staff to resolve.
Over all disappointing and frustrating, unfortunately.
ZS
15 July 2022
The quality of the product is very high…
The quality of the product is very high but it is z bit pricey. The 1 cushion pad I ordered came in a huge unnecessary box. Love the style of the items for sale. Will buy more especially if they have a sale!
10 July 2022
Good service use them again
3 July 2022
Love the chair and it is great quality
Love the chair and it is great quality! Kept me up to date on when to expect my item and didn’t take long at all to arrive.
19 May 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.