I've placed orders with Six the Residence before and have always been impressed by their fast, reliable delivery — which is why this experience has been so disappointing. We ordered a pouffe for... See more
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See what reviewers are saying
I have purchased from Six The Residence a number of times for projects and have always found Daisy to be exceptionally helpful and responsive. The items are gorgeous and really good quality. I retur... See more
Update: After we complained, the founder called us, recognized the issue, apologized, and offered a refund. We've just received our new bed, and it's perfect (although not Ottoman anymore). I'm ther... See more
Daisy and Francesca went above and beyond! Customer service taken to a whole new level which puts Six The Residence head and shoulders above the rest. They were both absolutely lovely - genuine, pro... See more
Company details
Written by the company
Six The Residence is a trend-led contemporary furniture brand inspired by some of the most well known architect's of the 20th Century. We have put our own modern design twist on these vintage pieces and have created some of our own furniture pieces to be the stand out piece in the room.
Contact info
Unit 75 Percy Business Park , B69 2RE, Oldbury , United Kingdom
- 0121 392 7988
- info@sixtheresidence.co.uk
- sixtheresidence.co.uk
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Very good service happy with my perches…
Very good service happy with my perches good costumer service .

Reply from Six The Residence
These guys were very responsive
These guys were very responsive. The chairs we bought are excellent and much better then others being offerd across the market. They even had delivery organised 24 hours earlier for me as we had no chairs.

Reply from Six The Residence
Great product
Great product. Took a while to deliver but arrived in excellent condition.

Reply from Six The Residence
Best purchase!
I couldn’t be happier with the chair we bought from Six the Residence! It was so simple to put together and is worth every penny!

Reply from Six The Residence
Love their products!
I have never been disappointed with a Six the residence product. They are all great quality and very reasonably priced for what they are. The team are lovely and very helpful. My house is full of their products!

Reply from Six The Residence
The delivery service is poor
The delivery service is poor. They left the chairs downstairs for me to pick them up and bring them upstairs

Reply from Six The Residence
Love the chairs and side tables from…
Love the chairs and side tables from here. I often use in my property dressing projects and they always look so stylish! Quick delivery too.
As described good delivery and good…
As described good delivery and good quality products would buy from again
great products & service
Beautiful products as always
Beautiful products as always! Yes delivery took a little longer than expected, but the products more than made up for this! If you want timeless pieces of furniture then look no further.
Good communication, packaging and delivery
Good communication , delivery arrived within the 10 days as stated. Website is easy to use. Chairs arrived very well packaged and they are beautiful quality chairs.
Wouldn’t hesitate to use them again. Very happy.
Absolutely appalling communication
Absolutely appalling communication. Company expects you to be in all day every day to accept the delivery with no time slot given. I contacted the company for clarification to be told it would arrive before 6PM and I would get a call an hour before from the driver... it got to 5PM and there was no call. Phone line also closes at 4PM so you have to be reliant on someone picking up your email to get any information (and the information in my experience was to just repeat it would be with me before 6PM). This was the second attempt at delivery with the same thing happening the first time. I do not recommend this company based on their shockingly poor reliability and communication.
Quick efficient quaity
Quick efficient delivery and love the products so much - my friends are already ordering the same armchairs as we got because they are so comfy. Hope they bring out a foot stool to go with them as that’s only thing we are now missing
Would recommend again & again!! Happy customer
I am so impressed with my furniture, it’s exactly how it looks on the website and matches exactly to the “look” I was going for.
I had no issues with the delivery, and overall - I had a very good experience. Would definitely use them again and recommend.
Love my chair!
Love my chair!! The delivery was a bit longer than expected but worth the wait.
Thank you
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