SKIN 65Reviews 

110
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the helpfulness and prompt responses from the support team. Many people appreciate the speed and efficiency of the ordering process, with products often arriving quickly and securely packaged. The products themselves are frequently described as amazing, with reviewers noting their effectiveness and the real results they provide for various skin types. However, a small portion of people felt that while the service was excellent, a severe reaction to a product due to highly sensitive skin was experienced. Additionally, some customers would have appreciated samples of other products to try, especially when new to a brand.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Product

Clients share positive opinions on product, with many reviewers finding the products to be amazing and... See more

Service

Customers had positive experiences with service, with many reviewers expressing their appreciation for the... See more

Customer service

Reviewers mention positive feedback about customer service, with many highlighting the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

haven’t even used the product yet, but I just had to share how amazing the customer service was. I was struggling with registration and noticed a note saying to call for assistance. It was already p... See more

Rated 5 out of 5 stars

The best skin care company I’ve ordered from. It’s so hard to find Obagi Skin-Care in the UK but they stock everything and super fast delivery which is amazing. Officially converted to using them... See more

Rated 5 out of 5 stars

Hassle free ordering. Very fast dispatch of order. Securely packaged and trackable. New to Alumier brand so some samples of other products to try out would have been nice. Would order again from this... See more

Rated 5 out of 5 stars

The delivery was quick and everything was very efficiently done. The products are frankly amazing! This is the only time I have ever been complimented for my skin! My skin is dry and sensitive and the... See more


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

110 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(110)

44 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great range of products

Very good experience. Simply had a conversation with the doctor and then bought the products which I was interested in. Great range of skin products and very swift delivery.

25 November 2025
Rated 5 out of 5 stars

Highly recommend

I recommend Skin 65 to you reading my review this is a company with amazing customer service the person on WhatsApp sounds to me like he works 24 hours a day,the website is amazing
I would love to have an app already for this skin 65 😃

2 February 2025
Rated 5 out of 5 stars

Outstanding customer service

haven’t even used the product yet, but I just had to share how amazing the customer service was. I was struggling with registration and noticed a note saying to call for assistance. It was already past working hours, but I decided to give it a try anyway,and to my surprise, Halgs picked up!
She was so respectful, patient, and genuinely helpful, guiding me through everything step by step. I was so impressed by the level of care and professionalism. The product may cost £203, but the service I received was absolutely priceless.
It’s rare to come across such sincere support these days thank you, Halgs, for turning what could’ve been a frustrating experience into a really pleasant one

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service!

I am writing to express my sincere appreciation for the exceptional service I recently received. I placed a last-minute order for some products before going on holiday, as I had unexpectedly run low.

I was incredibly impressed with the speed and ease of the ordering process, and the delivery was prompt with the products beautifully packaged. Having used other websites in the past, I can confidently say that none have matched the speed of delivery and the quality of packaging that your company provides. Additionally, I found your product prices to be the best on the web.

I will undoubtedly be purchasing all my future products from you. Fantastic process and service from start to finish!

14 October 2025
Unprompted review
Rated 5 out of 5 stars

The best skin care company I’ve ordered…

The best skin care company I’ve ordered from. It’s so hard to find Obagi Skin-Care in the UK but they stock everything and super fast delivery which is amazing.

Officially converted to using them and wouldn’t shop anywhere else now.

26 September 2025
Rated 5 out of 5 stars

Great experience

Hassle free ordering. Very fast dispatch of order. Securely packaged and trackable. New to Alumier brand so some samples of other products to try out would have been nice. Would order again from this company again.

28 July 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look