SKIN 65Reviews 

110
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the helpfulness, professionalism, and quick responses from the support team. Many people also appreciate the fast and efficient delivery service, with products often arriving the very next day and securely packaged. The products themselves are frequently described as amazing, providing real results for various skin types, and the company offers a great range of choices. However, some customers experienced severe reactions to a product due to highly sensitive skin, though the company's customer service promptly addressed the issue and covered posting costs.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently highlighting the speed and efficiency of... See more

Product

Customers had positive experiences with products, praising their quality, effectiveness, and the wide range... See more

Service

Reviewers mention positive feedback about service, with many expressing sincere appreciation for the... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting it as top-notch and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered for the first time without any issues at all. My product arrived very well packaged the very next day on a Sunday and I didn’t have to pay postage as it was on offer! Very very impressed and... See more

Rated 5 out of 5 stars

haven’t even used the product yet, but I just had to share how amazing the customer service was. I was struggling with registration and noticed a note saying to call for assistance. It was already p... See more

Rated 5 out of 5 stars

The best skin care company I’ve ordered from. It’s so hard to find Obagi Skin-Care in the UK but they stock everything and super fast delivery which is amazing. Officially converted to using them... See more

Rated 5 out of 5 stars

Hassle free ordering. Very fast dispatch of order. Securely packaged and trackable. New to Alumier brand so some samples of other products to try out would have been nice. Would order again from this... See more


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

110 reviews

5-star
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Asks customers to review

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How this company uses Trustpilot

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4.9

All reviews

(110)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My first order

I asked a question on the WhatsApp chat which was promptly answered. I then completed my order and it arrived 2 days later. Super easy

25 July 2025
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Had an issue which was resolved within a matter of hours via email.
Great prices. Super fast tracked delivery next day. Couldn't be happier with this company. Thank you 😊😊

14 June 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant product and excellent customer service

Very pleased with my order. I had a small query with my delivery and contacted customer service. My issue was sorted out in minutes by an excellent and very helpful customer service lady. The product I purchased is not only premium quality, it is good value for the money.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service with quick delivery

Amazing service with quick delivery, I choose skin 65 for all my skin care products! Highly recommend & wouldn’t shop anywhere else as I’m always on the move and need my products delivered. Helpful team is also always ready to help with any enquiries, thanks again

10 May 2025
Unprompted review
Rated 5 out of 5 stars

Great!

Happy to have been able to purchase my favourite serum at a reasonable price. Ordered Saturday morning and it was with me midday the following 🙌

26 April 2025

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