Sky Insurance Reviews 

724
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Bunch of criminals! Had their home insurance for 2025-26. Automatic renewal due on 28th August, received email early August confirming. I replied stating I did not require renewal, had a reply from"A... See more

Rated 1 out of 5 stars

Renewed ny insurance with another company, and informed Sky. Over the next 2 months they sent me 9 emails, 4 of which REQUIRE URGENT REPLY to confirm that I had gone elsewhere. Two months into the new... See more

Rated 1 out of 5 stars

I’ve just been on the phone to my home insurance to discuss my upcoming yearly premium! NO SIR I CANNOT LOOK AT LOWERING YOUR PREMIUM! They wouldn’t even entertain the idea! The young man said it’s be... See more

Rated 1 out of 5 stars

Absolute dog sh!t. Tech is temperamental at best, how can the doorbell have a weak signal when it is 3m away from the router through a window. Indoor camera is rubbish. Worst bit is after... See more

Company details

  1. Insurance broker

Information provided by various external sources

Sky Insurance are an independent insurance specialist providing customers with bespoke insurance services tailored to suit their needs. Due to our strength and knowledge in the insurance market we have also secured several specialist schemes with reduced premiums and enhanced cover.


Contact info

1.1

Bad

TrustScore 1 out of 5

724 reviews

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No recent history of asking for reviews

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1.1

All reviews

(724)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

insurance

always had great service from the company and have always undercut other providers i will always try my best to stay with sky insurance always happy to help and advise you with anything and everything is done really fast and happy customer service team

9 December 2019
Unprompted review
Rated 5 out of 5 stars

5* Car Insurance!

Pleasure to deal with. Pleasant on the phone and actually listen to what you want. Prompt with any call backs or email requests. Also beat my car insurance renewal from previous provider buy a substantial amount! Recommended!

25 November 2019
Unprompted review
Rated 1 out of 5 stars

POOR customer service.

POOR customer service.

Constantly being treated badly via email and telephone when regarding an enquiry.

Although they are cheap, the staff need to be trained excellent customer service.

Very unhappy with the service as it's my first car and it's unfair.

13 November 2019
Unprompted review
Sky Insurance logo

Reply from Sky Insurance

Hi Britney,

Thanks for taking the time to leave a review - unfortunately we cannot investigate this issue for you without further information. Please do not hesitate to contact customerservices@skyinsurance.co.uk so we can look into what happened here.

Kind regards
Sky Insurance

Rated 5 out of 5 stars

Beat my renewal by nearly £400

Beat my renewal by nearly £400
Would 100% recommend luke! He was Very helpful

11 November 2019
Unprompted review
Sky Insurance logo

Reply from Sky Insurance

Hi there,

Thanks for taking the time to leave a review. Glad to hear Luke could help you out.

Kind regards,
Sky Insurance

Rated 5 out of 5 stars

Great communication

Helped me through all of the insurance setup and was quick and easy to do, fully recommend!

6 November 2019
Unprompted review
Sky Insurance logo

Reply from Sky Insurance

Hi Bailey,

Thanks for taking the time to leave a review, we're happy we could help!

Kind regards,
Sky Insurance

Rated 5 out of 5 stars

Been with these guys 5 years straight…

Been with these guys 5 years straight now. Alex a member of the team is a star, went out of his way to help me and that helped me out nicely sorting my insurance out (thanks for your help if your reading this) highly recommended for many groups of vehicles.

5 November 2019
Unprompted review
Sky Insurance logo

Reply from Sky Insurance

Hi Christian,

Thanks for taking the time to leave a review. We're so glad Alex could help you out! Thank you so much for your kind comments.

Kind regards,
Sky Insurance

Rated 5 out of 5 stars

Excellent quote and service so far

Chap I spoke to (Luke I believe) offered me a quote that was not only more comprehensive than a competitors quote but also around £1000 cheaper over the course of the year. The process was easy enough to set up and he wasnt pushy when it came to going through with the setting up of the policy.

Its my first year with both a modified and performance vehicle (350bhp) and despite this I was only £100 more per year than I was in my last car (Fiesta ST, 182bhp).

I havent had to make any claims or anything so I cant say anything about that side of the policy but so far so good.

4 November 2019
Unprompted review
Sky Insurance logo

Reply from Sky Insurance

Hi Cameron,

Thanks for taking the time to leave such a detailed review. We're glad to hear that Luke could help!

Kind regards,
Sky Insurance

Rated 5 out of 5 stars

Very good service

Very good service. And very quick replies

4 November 2019
Unprompted review
Sky Insurance logo

Reply from Sky Insurance

Hi Rachael,

Thanks for leaving us a review! Glad to hear we could help.

Kind regards,
Sky Insurance

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