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Skyscanner Reviews 

2,049
•
TrustScore 4.5 out of 5

4.5

Flights search site
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Review summary

Created with AI, based on recent reviews

Considering 263 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for competitive pricing and finding excellent deals, often highlighting the option to view monthly pricing for flexibility. Many people find the website easy to navigate, appreciating the intuitive user experience, efficient booking process, and helpful filters for securing flights. However, some customers noted issues with price discrepancies, where quoted fares increased during booking or were higher on partner sites, alongside unclear baggage add-ons and seat fees. Additionally, some reviewers were not happy with the service when encountering booking problems, such as unhonored flights, difficulties contacting support, or confusing baggage transfer requirements.

What people talk about most

Price

Reviewers highlight positive aspects of price, with many customers appreciating the ability to find cheap... See more

Website

Reviewers mention positive feedback about the website, often describing it as easy to navigate and use for... See more

User experience

Consumers find the user experience to be positive, with many reviewers consistently praising the ease of use... See more

Booking process

Customers generally report positive experiences with the booking process, finding it easy, quick, and... See more

Service

Users describe ambiguous interactions with service, with some customers reporting smooth and enjoyable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy way to find our flights for our upcoming south east Asia trip. Allowing us to use the filters was ok, however I would suggest a more comprehensive list/options to really individualise the searc... See more

Rated 5 out of 5 stars

Pretty good experience. I really don't like the baggage add ons on the left hand side of the flight details I missed it early on and thought I was getting good fares only to be dissapointed with when... See more

Rated 5 out of 5 stars

The process is so easy to be able to find when bookings open. Once bookings for the flights are made, after accommodation, then the rest of the planning process becomes so easy. Budgeting also becomes... See more

Rated 5 out of 5 stars

Compared to other website I found Skyscanner the best to navigate. I like that it showed the whole month of pricing and low to high season pricing so if you were flexible with dates you could choose t... See more

Company details

  1. #24 of 42 best companies in Flights search site

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4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.5

All reviews

(2,049)

253 reviews in the last 12 months

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Rated 5 out of 5 stars

Skyscanner is my " go to " travel agent…

Skyscanner is my " go to " travel agent . I'm not very good at the new world of booking flights on- line and paying for them . But , I'm becoming more confrontable and confident with using Skyscanner , albeit I'm not the fastest . Trust is a big part of life and I trust Skyscanner provides my airline travel at the right and fairest price . I recommend that you make them your " go to " .

17 June 2026
Rated 4 out of 5 stars

First time Europe

Booking process relatively straightforward and price was good. Lots of emails and joining up with Ryanair was a bit daunting but it all worked out ok.

30 May 2026

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