Easy way to find our flights for our upcoming south east Asia trip. Allowing us to use the filters was ok, however I would suggest a more comprehensive list/options to really individualise the searc... See more
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The process is so easy to be able to find when bookings open. Once bookings for the flights are made, after accommodation, then the rest of the planning process becomes so easy. Budgeting also becomes... See more
I absolutely love Skyscanner. I've found incredible flight and hotel deals for both domestic and overseas trips. If you're travelling, I highly recommend it — it's honestly the best and most reliable... See more
Our experience with Skyscanner was great but Booking.com was hopeless. Booking hotels was always worked really well but flights are dreadful. Please don't use them for your flights.
Company details
- #25 of 44 best companies in Flights search site
Written by the company
Contact info
United Kingdom
- skyscanner.com.au
4.5
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I booked a flight from Delhi to Perth…
I booked a flight from Delhi to Perth with a connection in Singapore. During the booking process, it showed the flights as a connected journey, so I expected my baggage to be checked through to my final destination.
However, after completing the booking, I received an email saying that I needed to collect my baggage in Singapore and check it in again. My journey was on IndiGo and Qantas under the same booking, so this was unexpected and very inconvenient.
This information should be made much clearer before customers complete their booking. Showing the flights as a single connection without clearly explaining the baggage transfer requirements can easily mislead travelers. Please improve the booking process so customers know exactly what to expect before they pay.
9 July 2026
Reply from Skyscanner
Hello Dixit,
Thank you for taking the time to provide your feedback and leave a review.
I am sorry to hear that you were not informed prior to booking that you would need to collect your luggage in Singapore and check it in again for your connecting flight. We understand how frustrating this can be.
To help clarify, Skyscanner does not handle bookings directly. As a search engine, Skyscanner can only show the data related to the flight itineraries that are shared with us by the airlines and travel agents. We include a disclaimer that advises our users to check the ticket details carefully on the travel provider's site before completing a booking. However, we understand that this information may not have been clearly displayed by the travel provider before the booking was completed.
It is also worth mentioning that some airports may require passengers to pick up and drop off their luggage for connecting flights, regardless of the airline or ticket type, as this can be linked to customs or other requirements.
If you have any questions or need further support, please contact our Support team using the link below, and our team will help you as best as they can.
https://help.skyscanner.net/hc/en-gb/requests/new
I hope this has provided some clarity. Thank you again for your time and feedback.
Kind regards,
Tegan
Easy to use
Fast, easy, thorough. Though I would like a filter that you can arrange flights by arrival time.
8 July 2026
Last couple years are using this app
Last couple years are using this app. It’s the best and save me a lot of money as I manage all my holiday travel anywhere
6 July 2026
Best way to book !! Easy to use
Always have successful bookings through Skyscanner, easy to use and options right at your fingertips.
3 July 2026
Helped find me a flight for cheapest…
Helped find me a flight for cheapest price for the flight I wanted. Thank You
4 July 2026
I was about to make a payment and…
I was about to make the payment when I noticed that the ticket price had suddenly increased by $200. This feels unfair, as I did not realise the price was different from the one originally shown.
4 July 2026
Reply from Skyscanner
Hello Rachna,
Thank you for taking the time to share your feedback, and I'm sorry to hear that you've experienced a price increase at payment stage following a search for flights on Skyscanner.
As a travel search engine, we don't set prices ourselves. The prices are provided directly by our partner airlines and travel agencies. As we don't set prices ourselves, we can't guarantee the prices of airlines and travel agents. We make every effort to ensure the information you see on Skyscanner is accurate and up to date; however, prices can change frequently with availability.
Very occasionally, there can also be a problem with the prices being passed through to us to show by a provider, or there are technical reasons why the price is not represented accurately. We are constantly working on improving the accuracy of our prices, which is of course in our own interests as well as our users'.
Based on our system, it appears that you made your booking with Gotogate. If you could share more information by filling up the contact form below, it would be helpful for us to look into this further.
https://help.skyscanner.net/hc/en-us/requests/new
Please also include the following information in the contact form:
• The URL of the Skyscanner search result page
• Travel details - departure location, destination, departure date, return date, flight number, and the number of passengers.
• A screenshot of the travel provider's site where an inaccurate price/availability is displayed.
As soon as we hear from you, one of our support agents will contact you.
Kind regards,
Seongju
Easy comparision of several ticket providers
It was a greate experiance to find the best price for my flight.
3 July 2026
Reply from Skyscanner
Hello Gemma,
Thank you for taking the time to share your feedback.
We are pleased to hear that you found flights at a great price on our platform.
If you require any further support or have any suggestions to improve the user experience, please contact our Support team using the link below. https://help.skyscanner.net/hc/en-gb/requests/new
We are always looking for ways to improve, and we really appreciate receiving feedback from our users.
Thank you once again for your review.
Kind regards,
Tegan
Cheap
Cheap
Easy to book online.
Flight is enjoyable with smiling faces of the staff and service well done.
14 July 2025
The company you recommended us to go…
The company you recommended us to go with.....Go ToGate could not be more incompetent even if they tried. We paid an extra $1431 for seat allocation and we never got them. I ncompetence, untrustworthy, full of excuses, frustration. The whole experience was a nightmare. We will be following up when we get back. And don't send me any replies telling me you're so sorry. If you or GO To Gate are going to be sorry send a reimbursement for all the trouble that was caused to us and that has to be on top of the money reimbursement of the money we paid for the seat allocation.
14 June 2026
Reply from Skyscanner
Hello Frank,
Thank you for taking the time to share your feedback, and I understand your disappointment due to the unconfirmed seat selection with Gotogate following a search on Skyscanner.
As a travel search engine (or price comparison site), Skyscanner is a tool to help travellers plan their trips and find the best travel arrangements, but we do not make bookings or payments directly. As such, have no visibility of your booking that you have booked with the travel provider or your activity once you have been redirected to the travel provider's website.
I understand that you made your booking with Gotogate, and we are keen to look into this further with them. We will contact you directly via email to gather more details and assist you further - please check your inbox.
Kind Regards,
Seongju - Skyscanner Support
Great experience.Great way to keep up with prices and…
Great way to keep up with prices and flight options.
29 June 2026
Great online service that give you…
Great online service that give you multiple choices for choosing flights
18 June 2026
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