Skyscanner is great for helping me discover flights to a certain city or country and offers best prices. however there are some instances where I can see a flight on an airline's website, but I do not... See more
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Review summary
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Ive been using Skyscanner for the past 5 years. hands down gives the best rates, I don't waste my time checking elsewhere. I would've given it 5 stars but the navigation and website can be improved... See more
This app is fantastic for comparing flight and hotel deals, but the dynamic pricing is frustrating. Every time I search for a route and check back a day or two later, the prices consistently go up for... See more
Very user friendly, used many times and almost always gave the best prices. We will usually compare Skyscanner prices with 1 or 2 other portals like trip, kiwi and kayak and still end up with Skyscan... See more
4.4
Excellent
375 reviews
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Easy to search and faster to get the…
Easy to search and faster to get the cheaper flight.
4 March 2026
This apps will show u the cheapest…
This apps will show u the cheapest ticket around the world. Skyscanner apps trying their best to make sure users will get ticket as cheap as possible. It was great n with voucher, some discounts. Im sure this apps is going to be more greater. Who doesn't want it right? Skyscanner you are doing great, keep it up 👍🏻
4 March 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Skyscanner
Hello there,
Thank you for taking the time to provide your feedback and leave a review.
I am sorry to hear that you have experienced the prices increasing.
To provide some background context, Skyscanner is a travel search engine; therefore, we don't set the prices ourselves. We recieve the data including prices and availablity from the travel providers and display this on their behalf. Price accuracy is very important to us and we understand how frustrating it can be when prices increase.
Pricing can change rapidly based on several factors such as traveller demand or availablity for example. It is also worth mentioning that the prices shown on Skyscanner include an estimate of all mandatory taxes and charges. However, some travel providers may charge for optional add-ons such as luggage or travel insurance.
If you experience any price inaccuracies between Skyscanner and our travel providers, please contact our Support team using the link below. Our support team will be happy to investigate this further.
https://help.skyscanner.net/hc/en-gb/requests/new
I hope this helps clarify the prices shown on Skyscanner. Thank you once again for your time.
Kind regards,
Tegan
Cannot check confirmation details on…
Cannot check confirmation details on airline website
24 February 2026
Reply from Skyscanner
Hello Mong,
Thank you for your review, and I'm sorry you had this experience with the travel provider following a search on Skyscanner.
To give some context, Skyscanner is a travel search engine that helps you find the best offers on flights - but we do not take bookings or payments. Once you have found what you're looking for, you are redirected to the airline's or travel agent's site, where you make your booking directly. We, unfortunately, don't have access to bookings made after leaving our site.
Based on our data, I can see that you had a booking with TeaFlight.
I have now emailed you directly so we can raise your query with their team. Please check your inbox, and we look forward to your reply.
Best regards,
Peishan - Skyscanner Support
Very satisfied with SKYSCANNER
I book a lot of cheap flight and urgent flights which is affordable because of skyscanner..thanks a lot and more good things to come.
23 February 2026
Travel Experince
Helpful to cheap flight findings, travel around anywhere best choice for skyscnner ,hotels and flight very cheap thanks to skyscnner
20 February 2026
It may not be the cheapest option but…
It may not be the cheapest option but it is definitely the most convenient for comparing prices from different sites.
16 February 2026
Best site to compare flight prices
Very easy to use and always gives good options for flights.
9 February 2026
Ease of use in searching for best…
Ease of use in searching for best flight deal and booking
12 February 2026
More a case of what went right... nothing
More a case of what went right.
Terrible service. Rip off pricing that Jack's up prices while intentionally not allowing your initial booking to go through.
They used to be good.
Not anymore.
12 February 2026
Reply from Skyscanner
Hi there!
Thank you for taking the time to share your review. We’re sorry to hear that your recent experience did not meet your expectations.
As a travel search website, Skyscanner displays flight options from different airlines and travel providers. The prices shown on our site are provided directly by those partners, and when you select an option, you are redirected to their website to complete the booking. We aim for the pricing displayed on Skyscanner to match what you see after redirecting. However, we do not set prices ourselves or manage bookings, as payments are made directly with the travel provider.
We understand how frustrating it can be if the price changes or if a booking does not go through as expected, and we’re sorry this was your experience. We would value the opportunity to better understand what happened. We have sent you an email directly to gather more details.
Thank you again for sharing your feedback.
Kind regards,
Lisette
Best prices and discovering flights
Skyscanner is great for helping me discover flights to a certain city or country and offers best prices. however there are some instances where I can see a flight on an airline's website, but I do not see it on Skyscanner.
8 February 2026
Easy to use and cheapest flight found
6 February 2026
amazing grouping various destinations…
amazing grouping various destinations and portal that gives best quote and also no processing fees great
4 February 2026
Satisfaction
It's really matter to how we treat by anyone as providers as customer
We always try impressed.
I found your service is very Good
Still can improve please try to give others airlines to chance to serve . Specially indigo service not impressed me anymore.
28 January 2026
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