Skyscanner Reviews 

375
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the intuitive user interface and appreciate how simple it is to search, navigate, and compare cheap flight options across various airlines and portals. Travelers frequently note that the platform delivers excellent rates and helps them secure affordable tickets very conveniently without wasting any time checking elsewhere. Some reviewers were not happy with fluctuating costs, noting that ticket prices sometimes increased unexpectedly between their initial and later searches. A few consumers also mentioned encountering difficulties with specific third-party booking agents or experiencing challenges when trying to make necessary ticket modifications.

What people talk about most

Price

Consumers find price to be positive and consistently report finding affordable and competitive air ticket... See more

Website

Customers had positive experiences with website, finding it very easy to use for checking flights, booking,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how easy the platform is to navigate... See more

Booking process

Reviewers highlight positive aspects of the booking process, noting that it is fast, easy to navigate, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Skyscanner is great for helping me discover flights to a certain city or country and offers best prices. however there are some instances where I can see a flight on an airline's website, but I do not... See more

Rated 4 out of 5 stars

Ive been using Skyscanner for the past 5 years. hands down gives the best rates, I don't waste my time checking elsewhere. I would've given it 5 stars but the navigation and website can be improved... See more

Rated 5 out of 5 stars

This app is fantastic for comparing flight and hotel deals, but the dynamic pricing is frustrating. Every time I search for a route and check back a day or two later, the prices consistently go up for... See more

Rated 5 out of 5 stars

Very user friendly, used many times and almost always gave the best prices. We will usually compare Skyscanner prices with 1 or 2 other portals like trip, kiwi and kayak and still end up with Skyscan... See more


Company details

  1. Travel & Vacation

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

375 reviews

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Asks customers to review

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4.4

All reviews

(375)

113 reviews in the last 12 months

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Rated 4 out of 5 stars

Overall

Overall, the experience in using the platform is good. But, sometimes I feel it’s very annoying when the price shows A, but end up I pay B.

21 January 2026
Rated 5 out of 5 stars

Good experience

My experience has been good and enjoyed the competitive airtickets provided from the airlines.

2 January 2026
Rated 3 out of 5 stars

Very helpful site that do assist in…search

Very helpful site that do assist in search of the car rental and flight whenever I am planning on vacation. Only asking is to better your search consistently for best available prices with package value which other sites at time provide. Thank you SKYSCANNER.

25 November 2025
Skyscanner logo

Reply from Skyscanner

Hi Kim,

Thank you for your kind words, we’re really happy to hear that Skyscanner has been a helpful in planning your vacations.

We’re always working hard to improve our search results and make it even easier for travellers like you to find the best prices and value, including for full package deals. Your feedback really helps guide those improvements, so thank you for taking the time to share it.

Wishing you many smooth and joyful travels ahead!

Martina

Rated 5 out of 5 stars

Very user friendly and best prices!

Very user friendly, used many times and almost always gave the best prices. We will usually compare Skyscanner prices with 1 or 2 other portals like trip, kiwi and kayak and still end up with Skyscanner. When we are in a rush, we will just use Skyscanner in the knowledge that we cannot be too far off in the prices.

30 November 2025

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