Slater & Brandley Reviews 80

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

From the offset Slater and Brandley impressed us (particularly Grace who dealt with us from the beginning) with their professionalism, knowledge and competence. Grace answered all our questions fully... See more

Rated 3 out of 5 stars

To start off, renting with them wasn't too bad. There was a couple of issues with the property when we moved in that got sorted quickly. But since the start of the pandemic last year, communication... See more

Rated 5 out of 5 stars

Slater and Brandley have delivered excellent customer care. We have been very happy with Jack who delivered good service. He was very helpful with prompt replies and great service. Alicia, our propert... See more

Rated 5 out of 5 stars

We have had a tricky problem with our rental property...garden fencing and a tree! Everything has been brilliantly, efficiently and professionally sorted by Marc Hanley, from the very helpful initia... See more

Company details

  1. Money & Insurance

Information provided by various external sources

ARLA / NAEA regulated sales & letting agents in Nottingham - Slater & Brandley are the clear choice as a central West Bridgford based estate agent.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

80 reviews

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No history of asking for reviews

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4.5

All reviews

(80)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

I regret instructing Slater & Brandley…

I regret instructing Slater & Brandley to market my property. Despite providing them with professional photos upfront to save them time and speed up the process, they still failed to find me a suitable tenant.

One month into our agreement I was told there were no more viewings booked, no prospects in the pipeline, and no guarantee of a tenant any time soon. The applicants they did bring forward didn’t meet the basic requirements I had clearly set out (such as minimum household income of £40k, which is hardly unreasonable for two full-time workers, considering this is just below minimum wage). Despite my requirements, viewings were offered to unqualified prospects, in the hopes that I will perhaps change my mind.

After having my property vacant for a month, I had to instruct another agent, who secured a good tenant within two weeks. Slater & Brandley didn't even notice that my property was advertised with another agent with the same photos and a board outside the house, until I pointed it out to them weeks later. The new agent had one month less but still succeeded to find a suitable tenant.

Slater & Brandley charged me 70% of their fee for essentially posting some pictures (which I have provided) to Rightmove, all thanks to a clever clause in their engagement letter. I paid the price for trusting this company in good faith. I would not recommend them.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Best company to rent from!

I have been renting from S&B since Sept 2018 (it’s now July 2025). This company has been THE best one to rent with. Any time I’ve had an issue at home - shower not working, heating not working, boiler is leaking…. They were there within a few hours. I recently had to have maintenance come visit to fix something, Emilian was fantastic. Fixed the issue and did so in a kind and friendly manner. I wouldn’t rent from any other company.

27 July 2025
Unprompted review
Rated 5 out of 5 stars

I would like to thank Emilian

I would like to thank Emilian for fixing my leaking shower. His pleasant attitude, knowledge of what was required, speed of obtaining the new parts, and generally his overall professionalism was testament to his abilities. He did a great job and left the work area looking spotless. Thank you again Emilian.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Efficient and Professional

Stefan is professional. He is always polite throughout the process and answer all my questions. With the help of Stefan, the move is going on smoothly. Will definitely recommend Slater and Brandley and in particular Stefan.

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Nice

Good agents, timely and efficient, overall a good experience

1 April 2025
Unprompted review
Rated 4 out of 5 stars

Portfolio landlord

Some six months ago I moved the management of 3 flats in Nottingham to Slater & Brandley’s. They are knowledgeable about the rental sector in general, fair to both tenant and landlord, honest, straightforward, hardworking and responsive. I have peace of mind that the properties and tenants are being looked after. I am an experienced portfolio landlord and can recommend Slater & Brandley’s as one of the best I have come across

27 February 2025
Rated 5 out of 5 stars

Super simple process

Georgia was really helpful walking us through the process of setting up a viewing, putting down a holding deposit and getting us set up on the system.
Checks were simple and the platform was easy to navigate.

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Stephan was absolutely amazing

Stephan was absolutely amazing. I had less than a week to move. He found me a beautiful apartment, answered my 1M questions without telling me off and supported me with the approvals as I rushed against time making my move in very seamless. I will definitely use the company again if I need to move. I have enjoyed a professional and personalised service.

31 January 2025
Unprompted review
Rated 5 out of 5 stars

Property management review

As overseas landlords, having a reliable property manager is essential, and Stefan has been fantastic. Communication has been clear and transparent from the start, with quick responses and regular updates that kept us informed every step of the way. He found a great tenant and managed to have her moved in in less than a week—an impressive turnaround! The whole process has been smooth and stress-free, and we truly appreciate his efficiency and professionalism. We highly recommend Slater & Brandley for property management services.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Georgia has been very helpful in…

Georgia has been very helpful in getting me moved in to my new accomodation, answering any queries promptly and supporting me with everything I needed to get set up and move in. Very pleased with the service, thank you!

3 January 2025
Unprompted review
Rated 4 out of 5 stars

Good services for me!

Mr. Stefan Czezowski always reply my e-mail quickly when he is at the working time! This is my first time to use their service because I just come from Hong Kong, even we are different culture, he still try to explain every step to me, and make process smooth, thanks so much!

25 October 2024
Unprompted review

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