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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, including headboards, footstools, and mattresses, noting their excellent craftsmanship and beautiful appearance. The delivery service is consistently highlighted as prompt, efficient, and well-packaged, ensuring items arrive in perfect condition. Many people also commend the outstanding customer service, with staff being described as helpful, friendly, and knowledgeable, providing excellent assistance throughout the ordering process. However, some customers also noted that while the delivery company was generally good, there were occasional instances of disorganization. Additionally, a few other people felt that the fabric samples took a long time to arrive.

What people talk about most

Product

People report positive experiences with the product, consistently praising the excellent quality and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent craftsmanship and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers reporting quick and on-time... See more

Staff

Reviewers consistently report positive feedback about staff, highlighting their helpfulness and efficiency.... See more

Customer service

Customers had positive experiences with customer service, consistently describing it as excellent, brilliant,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was looking for a bed with a tall headboard and saw the Leonie divan bed on-line. I requested fabric swatches which arrived quickly. I ordered the bed and spoke to Ashley who was easy to contact, wa... See more

Rated 5 out of 5 stars

Ordered swatches to help me choose colours, samples that came were a very good size and helped me to make a choice,also came quite quickly. Ordered single headboard and was delivered today 21st novemb... See more

Rated 5 out of 5 stars

We had excellent service from sleepstyle and especially Ashley who was very helpful and prompt in her replies. Product was delivered as promised and was very safely packaged to minimise any chance o... See more

Rated 5 out of 5 stars

Sent for samples as I wanted the tower floor standing headboard which is made of two separate colours. The samples were a good size and I was able to choose my required colours. The headboard was mad... See more


Company details

  1. #7 of 75 best companies in Furniture Manufacturer
  2. #16 of 114 best companies in Bed shop
  3. #22 of 219 best companies in Bedroom furniture shop

Written by the company

The team at SleepStyle have a collective 40+ years experience in manufacturing bedroom furniture and take great pride in the service we deliver to our clients. Most of our products are manufactured to order and so can be customised to your desires, our aim is to offer the best quality materials and finishes to deliver the ultimate WOW factor in your bedroom. With free and speedy delivery, we aim to ensure you receive and enjoy your furniture faster that you can say "good night".


Contact info

4.9

Excellent

TrustScore 5 out of 5

519 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

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Rated 5 out of 5 stars

Such a friendly and helpful company

Such a friendly and helpful company. I wanted a modified version of their footstool and they were more than happy to oblige. Turnaround was super quick and delivery efficient. I wish them every success!

13 January 2025
Rated 5 out of 5 stars

Beautiful quality and looks very expensive..

I purchase a grey foot stool/coffee table which was delivered today. I was blow away by the quality of the item..it took over 3weeks to be made, as I choose the colour and legs I would like to have. OMG! I am extremely impressed with my purchase and service I received.
I was continuously updated when the item would be delivered and the delivery guys were so helpful.
I have already got my cousin to order a different coffee table and I will definitely be back to order some more items.
Thank you! Thank you! Sleepstyle for your exemplary service.
Rosy.
Ashford.

7 January 2025
Rated 5 out of 5 stars

Excellent quality...

The headboard and workmanship is excellent quality that I cannot fault, a mention also for the excellent service provided by the courier company whom were polite, courteous and helpful.

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful bed!

We have just received our second Grandeur Chesterfield bed from Sleepstyle. The bed is top quality and absolutely beautiful. Customer service was first class from start to finish, nothing was too much trouble.
Thanks Ashley!

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Bespoke Bed Stool

I am delighted with my bespoke bed stool. It came quickly and has been beautifully made at a very reasonable price.

16 January 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service experience…

Amazing customer service experience Right from the start Ashley listened and helped along the way with fabric choices and alternative style for legs for my rather large footstool . It was made and delivered promptly and we are very pleased . Thanks so much alison 😀

17 November 2024
Rated 1 out of 5 stars

Haven't received the product yet…

I have no doubt that the product will be good once I get it. There has been a complete failure of the delivery company to provide even options to deliver the product. Endless calls and promises to call back but nothing. A delivery company that can only deliver once a week to my area is bordering on the farcical.

13 November 2024

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