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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, including headboards, footstools, and mattresses, noting their excellent craftsmanship and beautiful appearance. The delivery service is consistently highlighted as prompt, efficient, and well-packaged, ensuring items arrive in perfect condition. Many people also commend the outstanding customer service, with staff being described as helpful, friendly, and knowledgeable, providing excellent assistance throughout the ordering process. However, some customers also noted that while the delivery company was generally good, there were occasional instances of disorganization. Additionally, a few other people felt that the fabric samples took a long time to arrive.

What people talk about most

Product

People report positive experiences with the product, consistently praising the excellent quality and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent craftsmanship and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers reporting quick and on-time... See more

Staff

Reviewers consistently report positive feedback about staff, highlighting their helpfulness and efficiency.... See more

Customer service

Customers had positive experiences with customer service, consistently describing it as excellent, brilliant,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was looking for a bed with a tall headboard and saw the Leonie divan bed on-line. I requested fabric swatches which arrived quickly. I ordered the bed and spoke to Ashley who was easy to contact, wa... See more

Rated 5 out of 5 stars

Ordered swatches to help me choose colours, samples that came were a very good size and helped me to make a choice,also came quite quickly. Ordered single headboard and was delivered today 21st novemb... See more

Rated 5 out of 5 stars

We had excellent service from sleepstyle and especially Ashley who was very helpful and prompt in her replies. Product was delivered as promised and was very safely packaged to minimise any chance o... See more

Rated 5 out of 5 stars

Sent for samples as I wanted the tower floor standing headboard which is made of two separate colours. The samples were a good size and I was able to choose my required colours. The headboard was mad... See more


Company details

  1. #7 of 75 best companies in Furniture Manufacturer
  2. #16 of 114 best companies in Bed shop
  3. #22 of 219 best companies in Bedroom furniture shop

Written by the company

The team at SleepStyle have a collective 40+ years experience in manufacturing bedroom furniture and take great pride in the service we deliver to our clients. Most of our products are manufactured to order and so can be customised to your desires, our aim is to offer the best quality materials and finishes to deliver the ultimate WOW factor in your bedroom. With free and speedy delivery, we aim to ensure you receive and enjoy your furniture faster that you can say "good night".


Contact info

4.9

Excellent

TrustScore 5 out of 5

519 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

Long awaited Headboard

Very professional, caring staff. Good explanations given re delivery and setting up of the headboard. Highly recommend.
Beautiful buttoned headboard. Carefully wrapped for protection. Delivered when stated.
Headboard is now a focal point in my bedroom.

9 January 2024
Rated 4 out of 5 stars

Well made

Lovely material, looks well made. Just slightly wary of giving 5 stars until our teenagers have sat on it occasionally, as we are using it as a coffee table/footstool/occasional seating.

27 December 2023
Rated 5 out of 5 stars

Chesterfield footstool

Just taken delivery of my bespoke footstool/coffee table from Sleepstyle. Excellent communication/advice from Ashley. Even a £30 discount from my order. Such a speedy delivery service too. Would highly recommend Sleepstyle Ltd.

24 January 2024
Unprompted review
Sleepstyle logo

Reply from Sleepstyle

Hi Ged, Thank you for your lovely review and we are happy to hear you had a positive experience at Sleepstyle!

Rated 5 out of 5 stars

We ordered a mattress for the spare…

We ordered a mattress for the spare room, I had reservations about ordering online without being able to test the mattress, but my worries were unfounded. The mattress we ordered is extremely comfortable, so much so my partner may move in to the spare room! And the delivery was super quick.

17 November 2023
Sleepstyle logo

Reply from Sleepstyle

Hi Miss Brown, We are incredibly grateful that you took the time out to leave us a 5-Star review!

Rated 5 out of 5 stars

Beautiful headboard and excellent…

Beautiful headboard and excellent customer service.

13 November 2023
Sleepstyle logo

Reply from Sleepstyle

Hi Jono, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Rated 5 out of 5 stars

Great service.

I have only ordered swatches so far, but they sent all the ones I wanted to look at without charge and quickly. Based on that when I decide on a fabric I will be ordering a bed from them.

7 November 2023
Sleepstyle logo

Reply from Sleepstyle

Thanks so much for sharing your experience with us. We hope to see you soon!

Rated 5 out of 5 stars

Lovely headboard

Lovely headboard, really useful to be able to get fabric swatches before ordering to check colour and finish. Headboard was really well packaged and looks great.

6 November 2023
Sleepstyle logo

Reply from Sleepstyle

Hi Sarah, thank you for your lovely review and we are happy to hear you had a positive experience at Sleepstyle!

Rated 5 out of 5 stars

Solar Floorstanding Headboard

Lovely headboard in mystic oyster. Well made and delivered on time. Would definitely recommend.

23 October 2023
Sleepstyle logo

Reply from Sleepstyle

Hi Georgina, thanks for your recommendation, we are so pleased that you chose Sleepstyle!

Rated 5 out of 5 stars

Fantastic quality headboard

Fantastic quality headboard. Ordering and delivery seamless. Would definitely recommend. Thanks.

23 October 2023
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Reply from Sleepstyle

Your kind words are much appreciated Jennifer, thank you for sharing!

Rated 5 out of 5 stars

Easy to order

Easy to order, loads of choice, great colour swatch options too. Great value and quick delivery. Super impressed and really happy with the footstool

1 September 2023
Sleepstyle logo

Reply from Sleepstyle

Hi Jennifer, thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Rated 5 out of 5 stars

Absolutely over the moon…

Absolutely over the moon with the headboard I ordered. Fantastic customer service the whole way through, from ordering fabric swatches, to ordering the headboard, to delivery. Ashley was extremely helpful and couldn’t do enough.
I had been looking for a head board for a while and I am so pleased I found SleepStyle, the headboard is exactly what I wanted for a really reasonable price and I wasn’t disappointed with the quality either, really well made and looks a lot more expensive than it was. Thank you, I will be recommending you!!

28 September 2023
Unprompted review
Sleepstyle logo

Reply from Sleepstyle

Hey Clair, Wow thank you so much for leaving a fantastic review for us!
We're so grateful for your recommendation and really appreciate your compliments, we try our best to ensure we always offer impeccable customer service!
Please don't hesitate to contact myself or our friendly team if we can help you with anything at all!

Rated 5 out of 5 stars

Great service and product

Fantastic product and great communication. Would highly recommend to anyone!

29 August 2023
Sleepstyle logo

Reply from Sleepstyle

Thank you for taking the time to share your Sleepstyle experience, Laura. We are lucky to have amazing customers like you.l!

Rated 5 out of 5 stars

Great customer service all round

Great customer service all round! We have ordered from sleep style before and again the process was easy and efficient. Big shout out to Ashley who was great. She quoted quickly for what we wanted then sorted the order for us. I would definitely recommend this website.

28 August 2023
Sleepstyle logo

Reply from Sleepstyle

Hi Liz, there is nothing more complementary than a customer returning with another order. Thank you from Sleepstyle!

Rated 5 out of 5 stars

Super product Excellent service Ashley…

Super product Excellent service Ashley was extremely helpful

25 August 2023
Sleepstyle logo

Reply from Sleepstyle

Hi Susan, I’m happy to hear that our team provided you with an excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!

Rated 5 out of 5 stars

120cm Sienna footstool

Bought a 120cm Sienna footstool. Manufactured and delivered in less than 2 weeks. Delighted with it. Well made and sturdy. Good value. No criticisms whatever. Wouldn't hesitate to buy from Sleepstyle again.

14 September 2023
Unprompted review
Sleepstyle logo

Reply from Sleepstyle

Hi David, thank you for taking the time to give your feedback. We really appreciate it. Looking forward to serving you again in the future.

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