I like Slice but I think the integration with restaurants is lacking. I don’t think I’ve ever received a 100% accurate order. Either there’s a topping missing, or they don’t add extra sauce, or there’... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Slice is the best way to order from and support local pizzerias - it's the only technology platform that partners with local pizzerias to make ordering authentic, handcrafted pizza easily accessible to people in over 2,000 cities nationwide. The Slice brand also empowers local pizzerias with the tech and data to compete with big chains while making delicious, authentic pizza easy to order.
349 5th Avenue, 6th floor, 10016, New York, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Along with a couple pizzas, I ordered a salad with no onions. It came with onions, so I could not eat it. I called , slice said they called the place and they said they did not put onion on, so they won't refund. I took pictures of the onions and emailed to slice per there instructions. Never heard back. I emailed a second time. Nothing. I will never use them again. If I had ordered directly from pizza place, they would have refunded and there wouldn't have been added fees.

Reply from Slice
I've ordered through Slice many, many times. I've never had a bad experience, or even a moderately bad experience.

Reply from Slice
Very seldom use slice and I just realized why. Placed an online order and the status of the order seemed to stay on "Driver Awaiting Order" For 20-30 minutes passed the promised time, I called the restaurant and they told me the driver never showed up and they had no way of contacting a driver. Called Slice and they told me the driver was three minutes away. After another 20 minutes and the drive never showed up, I ended up pick up my meal two hours later then ordered. Never use Slice again.

Reply from Slice
Stay away from Slice, all the database information regarding customers, contact addresses, and SEO will go to their advantage.

Reply from Slice
Driver was nice , food was cold and not properly secured as salad dressings spilled in bag , ruined napkins, pizza pies were cold, one box of chicken wings wasn’t closed - what happened ? I ‘ll probably go with a different restaurant and delivery service since I don’t know who to play blame on

Reply from Slice
I TRIED PLACING AN ORDER FROM JENNAS FROM YOUR WEBSITE AND AFTER 20 MIN of WAITING FOR MY ORDER, I RECEIVE A TXT FROM SLICE SAYING THAT MY ORDER WAS CANCELLED. THIS IS THE SECOND TIME THIS HAS HAPPENED AND THAT IS NOT ACCEPTABLE!
I’M NEVER GOING TO ORDER FROM SLICE EVER AGAIN AND WILL NOT RECOMMEND ANY OF MY FRIENDS AND FAMILY TO ORDER FROM SLICE EVER!!

Reply from Slice
I ordered from barnabys through slice and never received my pizza. I emailed Tristan on slice and they couldn’t find my order
He assured me that I would receive a full refund
I’m waiting for my refund as they charged me twice watching my credit card and I think it amounted to around $66.00

Reply from Slice
AJ's Pizza is the typical family owned shop. You know the people by name and can almost explain the menu as well as the workers. The food is high quality, consistent and made/packed/delivered with care. The garlic knots are some of the best anywhere, his sauce tastes homemade and not overly acidic or sweet, his pizza is always as ordered and delicious.
Slice facilitates them having an online presence and ordering platform.

Reply from Slice
Stay Away From Slice
Based on my experience, it is extremely difficult to protect and maintain your restaurant’s brand when working with Slice. They can take control of important parts of your online presence, including your domain, which can seriously hurt your SEO and your ability to control your own brand.
Your domain, SEO, and online identity are valuable assets that belong at the heart of your business. Losing control over them can cause long-term damage.
My advice to restaurant owners: protect your domain, protect your brand, and stay away from Slice.

Reply from Slice
They made me enter 1 star. This is two times in a row I order, wait an how and the delivery ghosts me.
don't waste your time. BYPASS SLICE and call you local pizza shop direct.
SLICE reliability SUCKS

Reply from Slice
The excellence in professionalism, accuracy of order taking, complete fulfillment of food order and, overall satisfaction in the; test, quality, portion and, quality of entire good order was exceptional. I not only plan on continuing to revisit this store but to spread the word to family, friends and colleagues. It was an overall great experience. Thank you.

Reply from Slice
Easy to order, quick service, pleasant staff and delicious pizza!

Reply from Slice
Really a poor app and the customer service is even worse. The app is not real time. So when it says your pizza is ready it’s not.

Reply from Slice
This place gives u tons of food for the price I got 2 salad and side of French fries and it took me 2 days too eat.u want a good amount of food for what u spend on money they the one go eat there u won't be dissatisfied

Reply from Slice
i like having an app for pizza and customer service is awesome

Reply from Slice
I have been going to Rose's for decades. They have consistently provided top quality meals. They have always had polite and helpful waitresses. A very relaxing dining experience

Reply from Slice
Food was great and nice hot when it came thank you chefdave

Reply from Slice
I ordered a meat lover large pizza and chief salad , pizza taste good dough is perfect baked , I would like have a little more meat on it but for that price is good .

Reply from Slice
The driver was late. I called and was told they were still another 10 minutes out. After 12 minutes I went to the front door since we did not hear a doorbell or knock. The pizza had been set on the porch and the driver had left. I have no idea how long it had been there.
It is unfortunate we have to tip (to insure promptness) prior to determining if we get prompt service.
The pizza from the pizza place was great. Warm, but great.

Reply from Slice
The platform is easy to use and customer service is exceptional. Definitely recommend this App

Reply from Slice
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.