I like Slice but I think the integration with restaurants is lacking. I don’t think I’ve ever received a 100% accurate order. Either there’s a topping missing, or they don’t add extra sauce, or there’... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The pizza was GREAT. The delivery was at least 25 minutes late. Customer support said they'd check ✔️ it out, but never got back to me.🙄 Food was cold obviously. SO.... WILL I USE SLICE AGAIN?... See more
I was worried I had forgotten to put my apartment # (I had) but Ellie quickly took care of everything by contacting the restaurant for me and giving them the info I gave them. I admittedly should’ve t... See more
Company replied
AJ's Pizza is the typical family owned shop. You know the people by name and can almost explain the menu as well as the workers. The food is high quality, consistent and made/packed/delivered with ca... See more
Company replied
Company details
Written by the company
Slice is the best way to order from and support local pizzerias - it's the only technology platform that partners with local pizzerias to make ordering authentic, handcrafted pizza easily accessible to people in over 2,000 cities nationwide. The Slice brand also empowers local pizzerias with the tech and data to compete with big chains while making delicious, authentic pizza easy to order.
Contact info
349 5th Avenue, 6th floor, 10016, New York, United States
- 8889749928
- support@slicelife.com
- slicelife.com
3.6
Average
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great pizza
Great pizza, wonderful customer service! We’re new in town and wanted to find a delicious pizza restaurant close by and I believe we have! Anxious to try other items on the menu!
19 August 2026
Unprompted review
Reply from Slice
Hey Glenn, thank you for this amazing review. We’re thrilled to hear that you enjoyed the pizza and had a great experience with our customer service!
Love
Love , Slice app, worth every penny to not have to talk to people!
12 August 2026
Unprompted review
Reply from Slice
Thank you for the 5-star review! We truly appreciate your support!
Reply from Slice
Thank you for the 5-star review! We truly appreciate your support!
The rate is lower than one star
The rate is lower than one star. The pizza was left on the floor!! The driver didn’t knock the door nor the doorbell. The pizza got ants all over. Quickly enough I dump it and of course my trash can is full of ants now.
16 August 2026
Unprompted review
Reply from Slice
Hey Jessica, we’re really sorry to hear that. This is not the service we aim to provide. We were able to locate your order and have fully refunded you for the order. We’d also love to make things right, so we’ve added Slice Credit to your account that you can use toward your next order. We’ve also reached out to you by email with more details.
Best Italian Food Around
I have been ordering from Gerard's for 10 years. I have tried all the other places in the area. Gerard's gives you a lot of food for the money,
14 August 2026
Unprompted review
Reply from Slice
Hi Gerald. We’re thrilled to hear that Gerard’s continues to be your go-to spot and that you feel you’re getting great value for your money. Thank you so much for your amazing support and 5-star review. We truly appreciate your loyalty and look forward to serving you soon!
Great quality food delivered on time…
Great quality food delivered on time are professionally. Well done!
14 August 2026
Unprompted review
Reply from Slice
Hi Lew. We’re thrilled to hear that you enjoyed the food and that your order arrived on time and professionally. Thank you so much for the wonderful 5-star review. We truly appreciate your support and look forward to serving you again!
Pronto Pizza was delicious
Pronto Pizza was delicious, and the best part is that it's in the neighborhood. Quick, easy, and convenient
14 August 2026
Unprompted review
Reply from Slice
Hey Joyce, thank you for your kind review. We’re pleased to hear that you enjoyed your experience with Pronto Pizza and we look forward to serving you again soon.
Bruno's is always good food
Bruno's is always good food. Delivery is always prompt
13 August 2026
Unprompted review
Reply from Slice
Thank you so much for the wonderful feedback! We’re thrilled to hear that you consistently enjoy Bruno’s food. We truly appreciate your support and look forward to serving you again soon!
Slice = No Customer Service!!
Horrible Service - We just ordered a pizza local in the Phoenix area for a team lunch and was texted the delivery would arrive @ 11:55am. When no pizza arrived I reached out to the pizza shop and they said I must contact Slice directly. I reached out and when I explained everything I was told the pizza was not late. It actually arrived at 12:25pm vs 11:55am - the pizza was barely warm and the driver had a screaming baby in a carseat and didnt even get out of her car. HORRIBLE customer service, HORRIBLE driver, and now HORRIBLE pizza for our staff as it was cold!!!
14 August 2026
Unprompted review
Reply from Slice
Hey Cheryl! We are so sorry for the inconvenience caused. This is not the service we strive to provide. We want to make this right and provide a refund as well as Slice Credit for a future order. Please share the Order number & your account information via email at feedback@slice.com, and we will follow up accordingly!
Reply from Slice
Hey Aaron, thank you for your positive feedback. We’re delighted you enjoyed the food and our friendly service!
Great pizza at affordable prize
13 August 2026
Unprompted review
Reply from Slice
Thank you so much for the 5-star review! We really appreciate it!
The agent was very polite and helpful
The agent was very polite and helpful. She solved my problem quickly. It’s not the first time I’ve reached out for assistance and I’ve always had a wonderful experience!
12 August 2026
Unprompted review
Reply from Slice
Thank you so much, Jennifer! We’re happy to hear you’ve always had a great experience with our support team. We truly appreciate your kind words!
Horrible
Horrible
Placed order & it said delivery an hour later. Food came 2 hours later.
Never using slice again
12 August 2026
Unprompted review
Reply from Slice
Hi Amy! We’re sorry to hear about the delay and understand how frustrating it must have been to wait much longer than expected. We’d like to look into what happened and see how we can help. Please reach out to us at feedback@slice.com with your order details and any additional information you can share.
Nice to order a pizza and give baking…
Nice to order a pizza and give baking request that was followed to the tee. Good job Cabin Pizza Colliersville NY 1st food Cooperstown exit I88 follow signs easy on and off*****
6 August 2026
Unprompted review
Reply from Slice
Thank you for the 5-star review! We’re glad you had a great experience and appreciate your support!
Easy and convenient
I’ve used slice a few times and I found it easy to use. I’ve never had issues.
31 July 2026
Unprompted review
Reply from Slice
Thanks for the 5-star review! We’re glad you’ve had a smooth experience with Slice and appreciate you coming back to order from local pizzerias. Thank you for choosing Slice!
Everything was great
7 August 2026
Unprompted review
Reply from Slice
Thanks for the 5-star review! We’re so glad to hear everything went great. We truly appreciate your support of local pizzerias and thank you for choosing Slice!
Aviator Pediatric Dentistry was…
Aviator Pediatric Dentistry was celebrating a birthday for one of our employees. We worked until 1 this Friday so it was great that I could easily place the order online. Delivery was right on time and the pizza was delicious as always. We love Tony's Pizza and the super nice people that work there! Recommend! Support Local Businesses!!
7 August 2026
Unprompted review
Reply from Slice
Thank you for the 5-star review! We’re so glad Tony’s Pizza helped make your employee’s birthday celebration a success. It’s great to hear the food, delivery, and service all came together perfectly. We truly appreciate your support of local pizzerias and thank you for choosing Slice!
I have been going to this location for YEARS!
I have been going to this location since before it was Salerno's (Palermo's) for YEARS. Always good food and friendly staff. I am glad that they now offer delivery.
5 August 2026
Unprompted review
Reply from Slice
Hey Ken! Thank you so much for the kind words and your support towards our local partners!
The just want your money the don’t wanna give u a good business
Bad business never buy from these guys they are bad business with them at first the begg you to do business with them then they treat u like shit and we the first ones who signed with them a contract then the flip on you and the do u bad. We pay them on time and always delays and one time the machine is down then the tell u we don’t wanna sell you our product the. Why u in business of u don’t wanna sell
4 August 2026
Unprompted review
Reply from Slice
Hey Saif, thank you for taking the time to share your feedback. We're sorry to hear that you were disappointed with your experience. Our goal is to provide reliable service and treat every customer with respect. Please contact us at feedback@slicelife.com with more info so we can review your experience and work toward a resolution.
Our new pizza place
I wanted to try a new pizza place since Mario’s our favorite closed. It was nearby, reasonably priced and had a great selection of pies. My husband especially likes a thinner crust. I ordered on line no problems and my order was ready at the time requested. The pizzas and salads were delicious.
3 August 2026
Unprompted review
Reply from Slice
Hi there, thank you for choosing us, we're so glad you had a great experience. We truly appreciate your support!
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