I like Slice but I think the integration with restaurants is lacking. I don’t think I’ve ever received a 100% accurate order. Either there’s a topping missing, or they don’t add extra sauce, or there’... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The pizza was GREAT. The delivery was at least 25 minutes late. Customer support said they'd check ✔️ it out, but never got back to me.🙄 Food was cold obviously. SO.... WILL I USE SLICE AGAIN?... See more
I was worried I had forgotten to put my apartment # (I had) but Ellie quickly took care of everything by contacting the restaurant for me and giving them the info I gave them. I admittedly should’ve t... See more
Company replied
AJ's Pizza is the typical family owned shop. You know the people by name and can almost explain the menu as well as the workers. The food is high quality, consistent and made/packed/delivered with ca... See more
Company replied
Company details
Written by the company
Slice is the best way to order from and support local pizzerias - it's the only technology platform that partners with local pizzerias to make ordering authentic, handcrafted pizza easily accessible to people in over 2,000 cities nationwide. The Slice brand also empowers local pizzerias with the tech and data to compete with big chains while making delicious, authentic pizza easy to order.
Contact info
349 5th Avenue, 6th floor, 10016, New York, United States
- 8889749928
- support@slicelife.com
- slicelife.com
3.6
Average
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
We had the Sicilian pizza
We had the Sicilian pizza, it was amazing.
The service was quick and friendly!
2 August 2026
Unprompted review
Reply from Slice
Thanks for your review, Amy! We're glad you enjoyed the Sicilian pizza and our friendly service.
Best review
Well why I gave you a five star rating, is simple you stood by your customer (me) and refunded me for the order miscommunication that the restaurant didn’t fill my order with. But it’s all good now.
2 August 2026
Unprompted review
Reply from Slice
Hi Lawson! Thank you so much for the 5-star review! We're glad we could help resolve the issue and make things right.
Order was exactly as requested
Order was exactly as requested. Husband said BEST pizza EVER!
2 August 2026
Unprompted review
Reply from Slice
Hi there, thank you for sharing your experience with us!
I ordered a $31 order of Italian food…
I ordered a $31 order of Italian food apparently the address was wrong on the order and there was a notation to call the customer because of a lot community and he would come out and meet them for his delivery the driver never called and we never got the order.
The address that was on the order is a no address there is no such address the number was transposed called slice and they had to upgrade it to someone else and then come back with something about everything was correct that's the way the address was I wasn't saying that I somebody did the address just the address was transposed but the instructions were to call the customer and they never did they will not give me a refund and I want my money back just wondering where the money was .
I received a response from slice and they told me to contact them through feedback which I did to get a refund to this day which is August the 16th , I still have not received a response from them or refund or the credit they said they were going to give me whatever that is so I will contact that a business bureau.
30 July 2026
Unprompted review
Reply from Slice
Hey Victoria! We are so sorry to hear about your experience. This is not the service we strive to provide. Please reach us at feedback@slice.com with your order information so we can go ahead with refunding the order as well as providing additional Slice Credit to your account. We look forward to your response!
This is my first experience using Slice…
This is my first experience using Slice and my first experience with this pizzeria. I am a X New Yorker, searching for the perfect New York slices in California.
1 August 2026
Unprompted review
Reply from Slice
Thank you for the 5-star review! We appreciate your support!
Worked well
Worked well; good communication among vendor, app and customer. Only objection is the added service feel when picking up pizza myself.
31 July 2026
Unprompted review
Reply from Slice
Thanks for the 5-star review! We're glad you had a great experience and appreciate your feedback.
Pizza was fine once I finished cooking it
It came quickly, maybe too quick, because the cheese wasnt fully melted. It honestly looked like school pizza. You could see the individual strands of cheese unmelted. Once we recooked it it tasted fine but for that I could have got a bake yourself one at Aldi for $10. They said it was made correctly but previous pizzas there never looked like that. 2nd star is for the nice driver
1 August 2026
Unprompted review
Reply from Slice
Hey Coreena! We are very sorry to hear about your latest experience. This is not the service we strive to provide. We will follow up with you via email as we have decided to proceed with a refund and provide additional Slice Credit to your account for a future order. One of our representatives will reach out shortly!
First Time Ordering
I am visiting from out of state, so my first time ordering from here.
I had a cauliflower crust pizza with meatballs & onions, and it was delicious! I also got boneless wings with B-B-Q sauce and they were delicious also. I plan to go eat at the restaurant before I leave the state.
I highly recommend!
30 July 2026
Unprompted review
Reply from Slice
Hey Diane. Thank you for the great review! We're so glad you had a wonderful experience. We truly appreciate your support!
Options are good
In a world of GrubHub and UberEats, it's nice to have options that are tailored towards niche preferences. Slice offers just that, an easy way to order from local pizzarias and the like.
19 July 2026
Unprompted review
Reply from Slice
Thanks for the 5-star review! We’re glad you appreciate the selection and the focus on helping customers discover and order from local pizzerias. We appreciate your support and thank you for choosing Slice!
App is easy to use
App is easy to use, delivery is always on time and delivery people are great.
24 July 2026
Unprompted review
Reply from Slice
Thanks for the 5-star review! We’re glad you’re enjoying the app and that your orders have been arriving on time. We appreciate your kind words about the delivery experience and thank you for choosing Slice!
Quick service!
28 July 2026
Unprompted review
Reply from Slice
Thanks for the 5-star review! We're glad you had a great experience. We appreciate your support and thank you for choosing Slice!
The pizza was delicious and so fresh
The pizza was delicious and so fresh. The 3 brothers were so friendly and helpful. Definitely recommend over a chain - you won’t be disappointed.
28 July 2026
Unprompted review
Reply from Slice
Hey Kamal, thank you for your wonderful review. We're delighted to hear you enjoyed the food and your kind words mean a lot to us. We truly appreciate your support!
I have a gluten allergy
I have a gluten allergy, so out of state travel can be difficult. Found this place on a google search, figured with the positive feedback and the gf labeled menu I’d be in good hands. Was not disappointed!! Can’t wait to go back, kind of mad at myself for not being hungrier to order more!
28 July 2026
Unprompted review
Reply from Slice
Hi Lori, thank you for the 5-star review! We're so happy to hear you found a great gluten-friendly option while traveling and that your experience exceeded your expectations. We appreciate your kind words and can't wait to help with your next order!
The food was excellent
The food was excellent. It was so easy to order online. The food was ready at the exact time we selected to pick it up at. You can order before they even open. Would definitely recommend Lefty’s pizza and using slice app to order it
27 July 2026
Unprompted review
Reply from Slice
Thank you for the 5-star review! We're thrilled to hear everything went smoothly, from the easy ordering experience to having your food ready right on time. We appreciate your recommendation and thank you for choosing Slice!
Ordering and delivery were quick…
Ordering and delivery were quick friendly delivery guy
24 July 2026
Unprompted review
Reply from Slice
Hi Dave, thank you for the 5-star review! We're delighted to hear your ordering experience was quick and that your delivery arrived promptly with friendly service. We truly appreciate your support and look forward to helping with your next order!
I like Slice but I think the…
I like Slice but I think the integration with restaurants is lacking. I don’t think I’ve ever received a 100% accurate order. Either there’s a topping missing, or they don’t add extra sauce, or there’s no ranch, etc. For my most recent order I paid over $80 for a specialty pizza and I received a plain cheese pizza!
26 July 2026
Unprompted review
Reply from Slice
Hey there, we're sorry your order wasn't correct. We understand how disappointing that is, and we'd like to make it right. Please contact us at feedback@slicelife.com with your order details so we can take a closer look.
Excellent Italian food
Excellent Italian food! My husband and I love the quality and service at Luigi’s. So glad they are so close to us! Best Eggplant Parm around!
24 July 2026
Unprompted review
Reply from Slice
Thank you for the 5-star review, Kim! We appreciate your support!
Romeo & Juliet's Bellisimo!
Romeo & Juliet's has been a source of delcious, authentic Italian dining for my wife and me for many, many years. All menu choices are of high quality and will not disappoint.
Mangia!
25 July 2026
Unprompted review
Reply from Slice
Thank you for your kind review, Jude! We're so happy to be part of your dining tradition and truly appreciate your continued support.
First time ordering with Slice
First time ordering with Slice. Great experience. Order arrived earlier than expected. Definitely will order from slice again.
25 July 2026
Unprompted review
Reply from Slice
Thank you for your review! We're so glad your first Slice experience was a great one. We look forward to serving you again soon!
You are friendly and helpful with a smile.
Had a concern that I had ordered on line to wrong Angelo’s. They reassured me and the staff was friendly .
24 July 2026
Unprompted review
Reply from Slice
Hey Pamela, thank you for taking the time to share your experience. We're so glad our team was able to reassure you and help sort things out. We appreciate your support and look forward to serving you again soon!
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