Smalls Merino Reviews 

192
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Since buying my children vests and then treating myself to some, I have branched out to try their long sleeved t shirts and now their socks and snoods. My daughter was delighted with her socks and put... See more

Rated 5 out of 5 stars

I've ordered a few items from Smalls and I've been really pleased with them. I'm interested in being more sustainable and buying less, doing less laundry and taking less with me when travelling. In... See more

Company replied

Rated 4 out of 5 stars

easy to order excellent quality product. bad bit delivery by DPD let you down shockingly bad, it is not just you DPD is terrible everywhere to the extent that i have a policy of not purchasing from co... See more

Rated 5 out of 5 stars

I basically haven’t taken these off since I got them.... ok, a little hyperbole but these are frankly amazing! Price and size were my worries: the prompt site chat directly with EJ gave lots of reassu... See more

Company replied

Company details

  1. Clothing Shop
  2. Activewear shop
  3. Children's clothes shop
  4. Ladies' clothes shop
  5. Winterwear Store
  6. Youth Clothing Shop

Written by the company

Multi Award winning Ethical Sustainable and Traceable Merino Essentials for Layering & Lounging. A British brand with New Zealand heritage, Smalls brings you the best Merino the world can offer. “We are about buying less and choosing well, and working with very best makers, farmers and mills.” From Happy Sheep. We ONLY work with ZQ Merino certified farms, ensuring our wool is held to the highest standards of farming, land management and animal welfare. Our fabric mill in Italy is the only one in the world with EMAS certification and 100% vertical supply chain. We have partnered with a family run factory in Portugal to make our Smalls with love.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

192 reviews

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4.5

All reviews

(192)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service, beautiful product.

Couldn’t fault either the product or the service from this lovely company. The garment is beautiful to see and to feel. I look forward to another layer of cosiness this Winter. The delivery was super quick and the packaging delightful, not to mention recyclable. So 5 stars the least they deserve. I’m just sorry I don’t have any small people to buy for - and I don’t often say that!

3 July 2022
Rated 5 out of 5 stars

Recommended

I’ve bought from this company previously and always been happy with the delivery and quality. Strongly recommended.

10 April 2022
Rated 5 out of 5 stars

Always amazing

Always amazing, personal customer service - a company run by people who really care that their customers have the best experience possible. All this in addition to the most beautiful quality clothes.

22 December 2021
Rated 5 out of 5 stars

Lovely product

Lovely product, lovely material. I loved the slip so much I bought the cami too. Great customer service. Thank you

19 November 2021
Rated 3 out of 5 stars

The label at the back is different than…

The label at the back is different than before. It used to be written text on the fabric. Now it is a piece of clothing hanging at the back. It doesn't look nice to me.

15 October 2021
Smalls Merino logo

Reply from Smalls Merino

OH gosh I'm sorry you feel this way, we have changed the labelling to be more sustainable, using GOTS cotton instead of plastic heat transfer. :( xxx Sending woolly hugs and love

Rated 5 out of 5 stars

Good quality product

Lovely product arrived nicely wrapped.
The 100% merino onesie I bought for my baby is so soft and well made. Haven’t worn it or washed it yet, but the product felt really good quality.
Would definitely recommend this brand and will purchase again.

11 October 2021
Rated 5 out of 5 stars

Addicted to smalls!

Since buying my children vests and then treating myself to some, I have branched out to try their long sleeved t shirts and now their socks and snoods. My daughter was delighted with her socks and put them on immediately. She plans to wear them riding in winter to keep her feet nice and warm. I’m hoping my little boys will be happier to wear the snoods as they have knitted woollen ones which they claim are itchy.

6 October 2021
Rated 5 out of 5 stars

As comfy as it gets

Good quality and comfortable, good fit for slim medium build. Reduced price was fair for the product, £160 would be excessive. Not quite sure I’d wear them out of the house but I am 47!

5 October 2021

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