de polyurea emulsion is good but thought its thicker and this is more fluid this is a pity ,elso i gived you five stars !
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Spray doesn't work on heavy mold dirt. Not even with prolonged time and scrubbing with brush. Obviously I'll have to order the gel for mold.
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Nice website, quick responce, quick delivery.
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OK SUPER ZADOVOLJEN
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Although the product has a minimal edge flaw, I don't mind because it serves its purpose perfectly. Price was good and delivery quick.
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Shipping was super fast and the items were of even better quality than I expected. Tracking was also simple as I was just preparing to go on vacation.
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I bought a toy excavator for my little boy. And some car cleaners for my partner. They are both really happy with the products. The package arrived quickly, quality is great. This wasnt the first time... See more
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Fast delivery, product was exactly as shown in the pics, very well packaged. I recommend it.
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Sve je bilo za pet, od brze dostave, do kvalitetnog proizvoda za povoljnu cijenu
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The service was very good, on time and reliable. The only problem is that the product promises to waterproof the windows but it doesn't. I used it on the windows but it didn't work. Then I poured it i... See more
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The product is exactly as they show in their website. Perfect customer service.
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Package received very quickly. The product was good. Pre and after service impeccable.
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I was surprised by the speed of delivery. I ordered on Saturday and it was delivered on time.
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The products purchased so far are as I imagined. Easy to assemble and very useful.
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Delivery was made in good condition and with care
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Vrlo profesionalni.i tacno u isporuci
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Very good product quality, very fast delivery
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I am very satisfied about my purchase.
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Pretty quick delivery, item as described
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Got my things right away, and all the items were as described. Will order again for sure
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low quality products, poore materials and execution, I don't recomend any of the products I bought a dog ramp that transforms into a stool, it is more dangerous for it to use it that the way he jump... See more
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The most spamming and annoying service. Once you buy their product you are in their database receiving random email about orders you didn't place. When trying to contact their support nothing happens... See more
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Sent very bad products and now wont answer for return instructions.
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They sell fake stuff. This promising product that shines cars it's almost a liquid shoap . Scams.
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I bought a camera, but I can't install it! I managed to install one, but after 5 minutes of operation, the connection was lost and it would no longer accept the installation!
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I dont like, that you not cooparate with Slovenia post, you cooparate with athers deliveres company.
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picture was more better then the reality. This product is very simple and weakly
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Great prices, quick shipping, and really friendly communication.
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Quick and efficient service, good product
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The best Very Good quality of the product and fast delivery very good
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Quality product, and the surprise gifts are top notch!
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Fast delivery, product is great!
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Fantastic game for all people👍
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As described and delivered on time.
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Good description of product.
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Good quality, Patient without difficulty and fast delivery.
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Naručeno zaista služi svrsi kako je i prezentirano.
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Great product according to the description, fast delivery.
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Easy to navigate checkout process and fast delivery.
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Easy & fast delivery
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Everything went well. I am happy with the purchase.
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Great prodact, fast delivery
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EXCELLENT PRODUCT AND SERVICE.
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Very happy with the product I bought.
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Produkt obozuje naša muca
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Ugodne cene,hitra dostava
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Product was really nice.
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The products are great!
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Very good product!
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Company details
Written by the company
Smania is a fast-growing ecommerce retailer active in 20 countries. We offer a large selection of products for all generations and interests, where quality is always in the forefront. Our catalogue of items is constantly being expanded, assuring that there is always something stimulating to be found on a daily basis. For us, customer satisfaction is an absolute priority, while our shipping policy ensures that deliveries are as fast and efficiency as possible. We also employ a 30-day return policy and there are no custom fees.
Write us and we'll help you!
Written by the company
- We're comitted to make you feel good in our products.
- Our mission is to make you, our customer, feel happy and entertained using our products. We value your feedback so we can improve our offer.
- https://www.facebook.com/smania.si/
- https://www.instagram.com/smania.shop/
- TikTok
- https://www.tiktok.com/@smania.shop/
- YouTube
- https://www.youtube.com/@smaniaofficial/
30-day return policy
Hassle-free returns for satisfied customers
Not completely satisfied with our product? With our 30-day return policy, you can send it back with no questions asked! However, we would love to know why you decided to return the product so your next Smania purchase can meet all your expectations.
Contact info
Liparjeva cesta 6A, 1234, Mengeš, Slovenia
- +386 68 694 914
- info@smania.store
- smania.store
4.4
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The service was very good
The service was very good, on time and reliable. The only problem is that the product promises to waterproof the windows but it doesn't. I used it on the windows but it didn't work. Then I poured it into the window cleaning container and it still didn't do anything.
11 March 2026
Reply from Smania
Thank you for your honest feedback! 😊
We’re really glad to hear that you were satisfied with our service, delivery, and reliability — that means a lot to us.
At the same time, we’re sorry to hear that the product did not meet your expectations. The effectiveness can depend on proper application (surface must be clean, dry, and applied evenly), but what you described definitely deserves a closer look.
Please feel free to contact our support team with your order details — we’d be happy to assist you with proper usage guidance or offer a suitable solution.
We truly appreciate your feedback, as it helps us improve both our products and instructions. 💛
Reply from Smania
Thank you for your feedback! 😊
We’re glad to hear that everything was okay and that your experience met expectations.
We appreciate your support and look forward to serving you again! 💛
Very good store👍👍👍
8 March 2026
Reply from Smania
Thank you so much for your kind words! 😊
We’re really happy to hear that you had a great experience with our store. Your support means a lot to us.
We look forward to serving you again soon! 💛
Reply from Smania
Thank you for your wonderful feedback! 😊
We’re delighted to hear that you’re happy with the good price, the excellent product, and the superb delivery. Providing great value and fast service is always our goal. 🚚✨
We truly appreciate your support and look forward to serving you again! 💛
Reply from Smania
Thank you for the great feedback! 😊
We’re happy to hear that you were satisfied with the quick delivery, the product, and our communication. Providing a smooth and reliable experience is always our goal. 🚚✨
We truly appreciate your support and look forward to serving you again! 💛
Reply from Smania
Thank you for your feedback! 😊
We’re glad to hear everything worked out well and that the job was done properly. Your satisfaction is very important to us.
We appreciate your support and look forward to serving you again! 💛
I was surprised by the speed of…
I was surprised by the speed of delivery. I ordered on Saturday and it was delivered on time.
11 March 2026
Reply from Smania
Thank you for your wonderful feedback! 😊
We’re really glad to hear that you were pleasantly surprised by the delivery speed. We always do our best to process and ship orders as quickly as possible. 🚚✨
We truly appreciate your support and look forward to serving you again! 💛
Very good product!
10 March 2026
Reply from Smania
Thank you for your great feedback! 😊
We’re very happy to hear that you’re satisfied with the product. Your support means a lot to us.
We look forward to serving you again soon! 💛
Reply from Smania
Thank you so much for your feedback! 😊
We’re delighted to hear that you’re happy with the product and that the delivery was fast. That’s exactly the experience we strive to provide every time. 🚚✨
We truly appreciate your support and look forward to your next order! 💛
Promptness and professionalism
18 February 2026
Reply from Smania
Thank you very much for your kind words! 😊
We truly appreciate your recognition of our promptness and professionalism. Providing efficient and reliable service is always our priority.
We look forward to serving you again soon! 💛
Reply from Smania
Thank you so much for your positive feedback! 😊
We’re truly happy to hear that you’re satisfied with the product quality, the information provided, and our service. Delivering a great overall experience is always our top priority.
We appreciate your support and look forward to serving you again soon! 💛
low quality products
low quality products, poore materials and execution, I don't recomend any of the products
I bought a dog ramp that transforms into a stool, it is more dangerous for it to use it that the way he jumped on and off the sofa before
it is not ballanced, the textile is slipery, it is a big BIG dissapointment
18 February 2026
Unprompted review
Reply from Smania
Hi,
Thank you for taking the time to share your experience — we’re truly sorry to hear that the product did not meet your expectations.
Safety is extremely important to us, especially when it comes to pet products. The ramp is designed to be stable and secure when assembled and positioned correctly, and the surface should provide grip for normal use. What you’re describing is definitely not the experience we want our customers (or their pets) to have.
Please contact our support team with your order number and, if possible, a short video or photo of how the ramp is set up. We’d really like to review this properly and offer you a solution — whether that’s troubleshooting, a replacement, or a refund.
We appreciate your honest feedback, as it helps us improve. Our goal is always to provide safe and practical products, and we’d love the opportunity to make this right for you.
Kind regards,
Customer Support
I am satisfied with the purchase
Although the product has a minimal edge flaw, I don't mind because it serves its purpose perfectly. Price was good and delivery quick.
11 February 2026
Reply from Smania
Thank you for your honest and balanced feedback! 😊
We’re glad to hear the product serves its purpose perfectly and that you were happy with the price and quick delivery. We also appreciate you mentioning the small edge flaw — your input helps us improve. 🌟
Reply from Smania
Thank you so much! 😄
Top feedback like this makes our day! 🌟
Reply from Smania
Thank you so much! 😄
We truly appreciate all the positive energy! 💥✨💯
Hope to see you again soon! 🌟
Spray doesn't work on heavy mold dirt
Spray doesn't work on heavy mold dirt. Not even with prolonged time and scrubbing with brush. Obviously I'll have to order the gel for mold.
11 February 2026
Reply from Smania
Thank you for your honest feedback. 🙏
We’re sorry to hear the spray didn’t meet your expectations on heavy mold buildup. The spray is generally more effective on light to moderate mold, while for stubborn or deep mold stains, a gel formula usually performs better because it stays longer on vertical surfaces and penetrates deeper.
If you’d like, please contact our support team with your order number, and we’ll be happy to advise you on the best product option — or help with a suitable solution.
We appreciate your feedback — it helps us improve and guide customers more accurately. 🌟
Great product according to the…
Great product according to the description, fast delivery.
11 February 2026
Reply from Smania
Thank you so much for your feedback! 😊
We’re happy to hear the product matched the description and that the delivery was fast. Your satisfaction means a lot to us! 🌟
Great product
11 February 2026
Reply from Smania
Thank you so much! 😊
We’re glad you’re happy with the product. Your feedback means a lot to us! 🌟
The product is exactly as they show in…
The product is exactly as they show in their website. Perfect customer service.
10 February 2026
Reply from Smania
Thank you so much for your kind words! 😊
We’re delighted that the product matched the website description and that you experienced perfect customer service. Your satisfaction means everything to us! 🌟
They sell fake stuff
They sell fake stuff. This promising product that shines cars it's almost a liquid shoap . Scams.
1 February 2026
Unprompted review
Reply from Smania
We’re very sorry to hear about your experience and understand why you’re upset. 🙏
If the product did not perform as described, that’s absolutely not what we want for our customers.
Please contact our customer support by email with:
your order number,
a short description of the issue,
and, if possible, photos or a short video showing the result after use.
We will review the case and offer a fair solution — refund or replacement, depending on your preference.
Your feedback is important to us, and we take accusations like this seriously because we want to resolve issues properly and transparently.
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