Smart Living Wholesale Reviews 

59
TrustScore 3 out of 5

3.2

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See what reviewers are saying

Rated 5 out of 5 stars

Nothing but good to say about this company who could not have been more helpful when I had a problem with a purchase Would definitely deal with them again! Elizabeth Mccarthy

Rated 4 out of 5 stars

Great product, love the design, couldn't find anything else like it anywhere else. Only small thing is it does slip a little on our carpet, but just a tiny bit of movement. Also, only being able to ge... See more

Rated 1 out of 5 stars

Purchase a rug on 29th March 2026, did not match up to its description, wafer thin and not what I wanted, especially for £99. Which I'm out of pocket now, sent 22 emails, chat bot, what's app, rung t... See more

Rated 4 out of 5 stars

My rug was supposed to be delivered a week ago but due to unforeseen circumstances I had to rearrange delivery date. This was done quite easily with no communication problems. My item was delivered on... See more

Company details

  1. Household goods wholesaler
  2. Bedding Shop
  3. Carpet wholesaler
  4. Home Furniture Shop
  5. Homewares Shop

Written by the company

Welcome to Smart Living - We believe in offering top quality products to suit everyone tastes and budgets. Our trading experience over the years allow us to offer you unbeatable prices across our range in Home Decor, Household Linens, Bedding to Curtains.


Contact info

3.2

Average

TrustScore 3 out of 5

59 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.2

All reviews

(59)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

TEAL XXL RUG

My rug was supposed to be delivered a week ago but due to unforeseen circumstances I had to rearrange delivery date. This was done quite easily with no communication problems. My item was delivered on time by a polite young man. My only concern was that a rug of that size (220cm x 170cm) came folded up instead of rolled. Yes I left it flat overnight then hoovered it and it was in its full glory. The size is amazing, the colour teal is stunning. A beautiful accent to my living room shade.

13 May 2024
Rated 5 out of 5 stars

Great

Absolutely love my rug, great quality, value for money and highly recommended. Quick delivery too.

21 February 2024
Rated 1 out of 5 stars

goods haven't arrived and now answer to…

goods haven't arrived and now answer to email or phone calls. will have to get refund from credit card or paypal

22 January 2024
Unprompted review
Smart Living Wholesale logo

Reply from Smart Living Wholesale

Thank you for your recent purchase and for reaching out to us. Sorry to know about your recent experience.
Could you please provide the order details, Order Number to us as we are currently unable to locate your order and email, so that we can check & advise you about the order accordingly.

Rated 5 out of 5 stars

Happy shopper

Seen the rug I wanted on line, easy to navigate the ordering process. Kept updated about the delivery, arrived when stated. Quality of rug very good for price we paid. Would order from this company again.

4 January 2024
Rated 5 out of 5 stars

Brilliant company !!!

Been ordering from here for a while and always excellent everytime. Brilliant customer service and the products are fabulous quality.

Delivery is also prompt & on time.

Thankyou.

16 December 2023
Rated 1 out of 5 stars

No communication from seller at all

Listen to the other reviews, I had the exact same situation as others have had.

Firstly, I purchased through B&Q and only received an order acknowledgement. I thought I would have received an order confirmation or some form of communication from the seller but that didn’t happen. I was advised delivery would be 18-19th of December, and I received the item on the 23rd. I had to ring B&Q within this time as I had absolutely no clue what was happening with my order, and only then, was I issued with a tracking number a day later.

The item I purchased, which was a duvet cover, arrived in ripped packaging, had an unpleasant scent, and I found a hair lodged between the item. The company has sent no paperwork with the item, and i’ve now had to go through B&Q to try and contact the seller to arrange returns.

23 December 2023
Unprompted review
Rated 1 out of 5 stars

Do not use this company I ordered 3…

Do not use this company I ordered 3 sets of teddy duvets covers and fitted sheets.
Used Debenhams as verified seller and they didn’t arrive on time and they were deemed lost between seller and carrier.
I was asked by Debenhams if I wanted a refund or replacement and I requested a refund.
They then delivered the items I had already bought without a returns documentation so I’ve been sending emails through Debenhams and directly for 3 weeks and being ignored.
I’m going to try to push Debenhams to take them off there site.

23 December 2023
Unprompted review
Rated 1 out of 5 stars

AVOID THIS COMPANY

DO NOT PURCHASE FROM THIS COMPANY
I ordered a rug through these off the b&q website (verified seller) this didnt arrive on the dates given tried to contact these no response after 4 emails my tracking just stated with sender then finally got a email saying my parcel had been lost or damaged a week later so they are sending a replacement take your money and dont dispatch the products dont waste your time or money ordering.

21 December 2023
Unprompted review
Rated 1 out of 5 stars

Disappointing experience.

Update 23rd Dec
Duvet cover delivered today although cancelled. Evri received item 22nd. No returns info. B and Q aware I requested a refund so pursuing it after Christmas now.

Ordered Christmas duvet cover through B and Q for delivery by 14th Dec. Although received email from B and Q stating dispatched on 12th Dec with tracking no , Evri have still not received parcel on 17th! No response to email or phone calls to company. Waste of time.

12 December 2023
Unprompted review
Rated 5 out of 5 stars

Great stuff

Ordered from here a couple days ago my stuff arrived very quickly and is better than expected, amazing quality and service for the price

14 December 2023
Unprompted review
Rated 5 out of 5 stars

Great rugs.

Rugs arrived promptly and though folded have flattened out well and look fabulous in our lounge. Would buy from them again.

4 December 2023
Rated 4 out of 5 stars

Great product

Great product, love the design, couldn't find anything else like it anywhere else. Only small thing is it does slip a little on our carpet, but just a tiny bit of movement. Also, only being able to get deliver through Evri/Hermes is a bit problematic for us, as they are not the best at delivering to rural locations. Having an option to opt for the royal mail would be great.

18 November 2023

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