Smart Living Wholesale Reviews 

59
TrustScore 3 out of 5

3.2

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See what reviewers are saying

Rated 5 out of 5 stars

Nothing but good to say about this company who could not have been more helpful when I had a problem with a purchase Would definitely deal with them again! Elizabeth Mccarthy

Rated 4 out of 5 stars

Great product, love the design, couldn't find anything else like it anywhere else. Only small thing is it does slip a little on our carpet, but just a tiny bit of movement. Also, only being able to ge... See more

Rated 1 out of 5 stars

Purchase a rug on 29th March 2026, did not match up to its description, wafer thin and not what I wanted, especially for £99. Which I'm out of pocket now, sent 22 emails, chat bot, what's app, rung t... See more

Rated 4 out of 5 stars

My rug was supposed to be delivered a week ago but due to unforeseen circumstances I had to rearrange delivery date. This was done quite easily with no communication problems. My item was delivered on... See more

Company details

  1. Household goods wholesaler
  2. Bedding Shop
  3. Carpet wholesaler
  4. Home Furniture Shop
  5. Homewares Shop

Written by the company

Welcome to Smart Living - We believe in offering top quality products to suit everyone tastes and budgets. Our trading experience over the years allow us to offer you unbeatable prices across our range in Home Decor, Household Linens, Bedding to Curtains.


Contact info

3.2

Average

TrustScore 3 out of 5

59 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.2

All reviews

(59)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Stay well away from this companyn

Ordered from this company via B&Q website although wasn’t aware until I’d paid and I got the email with order number on. So placed an order 10th November for some towels for my daughters wedding present they came when I was on holiday so opened when I got home and realised there was one missing and one of the other towels had lots of pulls in it and was a mess. So rang up B & Q who said on the email there is an orange box click on it and write your message to the seller so for a week now I’ve been sending various messages and didn’t reply so rang customer services at b & q who said they would email and get them to contact me which they did and said send prove by way of a pic of the faulty goods which is fine but there is no way of attaching a photo file on the message on the email. So messaged back a few times making them aware and still no reply. So yet again called back b & q who said we will contact them and give them your number still no reply so stuck with some faulty towels. I won’t be shopping with b & q again as I should have been made aware when ordering that I’m not actually buying from them at all but someone else what a joke!

10 November 2023
Unprompted review
Rated 5 out of 5 stars

Item dispatched on 20/11 but still not…

Edit 29/11 - update I had an email back received with apology for delay in responding due to busy period. They have advised a lot of their parcels have been lost by their courier and they’ve resent a new one out today. Good service, happy with response and have changed my review to 5 stars.

Item dispatched on 20/11 but still not received. Evri tracking states they’re expecting it. I’ve tried to contact the company but they haven’t replied to my email and nothing to say when they will get back to me such as an automatic response or anything on their website. I paid with Klarna so I’m hoping they will help. Due to my experience and lack of support available I would not order from them again.

20 November 2023
Rated 1 out of 5 stars

BUYER BEWARE. I bought 3 reclining chairs, recently

I bought 3 recliners via Groupon, from Smart Living Wholesale, Ltd, they’re total Rubbish! A waste of time and money… one can’t even assemble them, due to, I assume, missing screws or something…anyway they are not fit for purpose! BUYER BEWARE!! They look superb in the picture - that’s what attracted my attention - but now these useless pieces of metal and nylon are cluttering up the hall so I’m getting gyp from my husband who is steaming furious! So I want these to be returned and my money to be reimbursed!
Wish it didn’t have to be this way, as they would look lovely! Listen to me and walk away. You’ll be sorry if you don’t!

21 June 2023
Unprompted review
Rated 1 out of 5 stars

Item still not arrived and its been…

Item still not arrived and its been over a week now. Can't get anyone on the phone or message service. Just feels like they don't exist and I've been conned out of my money. £12.99 might not be to much but still ridiculous

27 February 2023
Smart Living Wholesale logo

Reply from Smart Living Wholesale

Hi Andrew,
Thank you for your recent purchase and apologies for the inconvenince caused. I've looked into your order and can confirm that payment of your order is yet to be cleared by paypal to us, therefore, nothing was arranged to be dispatched so far. I've raised this with paypal as it shouldn't take that long for funds to be cleared.
I also see that you left us a chat message on 07/03/2023 19:14 to which one of the representative sent email reply requesting your order details so they can advise accordingly, however, we did not receive any response back.
We are here to resolve this issue & therefore we tried to contact you today on phone number you've provided, but we couldn't get through to you. We have also sent you an email today to confirm if you would still like to have the item to be dispatched. Therefore, please check your email and spam folder and please respond back to us.
You can also reach us on phone number provided on the website (01213582941), between customer service working hrs 10:00 – 18:00, so we can resolve this issue to your satisfaction.

I look forward to hearing from you.

Customer Support Team

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