SmartBuyGlasses Reviews 

3,277
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Amazing experience! I was nervous about ordering a pair of glasses online, but I am so happy that I took the chance because the service was efficient and quick and I am thrilled with my purchase. Than... See more

Rated 5 out of 5 stars

Super convenient to be able to order from my bed and try them on virtually. They also arrived quicker then if I ordered them at an optometrist in town and I didn’t even pay for the faster shipping. Lo... See more

Rated 5 out of 5 stars

I'm still shocked at how quick my order was delivered (I'm in South Africa). Excellent selection, prices and service. 5-stars easily!

Rated 4 out of 5 stars

I felt conned by this website when I was contacted by a courier about customs - the site is Hong Kong based and not in South Africa. However, the Vuarnet sunglasses delivered are genuine and were reas... See more

Company details

  1. Glasses store
  2. Contact lenses supplier
  3. Eye Care Clinic
  4. Fashion accessories shop
  5. Optician
  6. Sunglasses shop

Information provided by various external sources

Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.

SmartBuyGlasses South Africa Details

Written by the company

180 Designer Brands For Less
At SmartBuyGlasses, we have the largest selection of designer eyewear online with over 80,000 products and 180 brands.
100-Days Returns
If you don't absolutely love your new eyewear, it's not a problem with our 100-days returns at SmartBuyGlasses.
24-Month Warranty
Our exclusive 24-month warranty covers all manufacturer defects in all scenarios for sunglasses and eyeglasses. For contact lenses, we have a 3-month warranty.
Buy One, Give One Charity
When you buy a pair of glasses from us, we give a pair of glasses to someone in need.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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4.8

All reviews

(3,277)

333 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

Here's a sample review you can use:

"I recently purchased glasses from smartbuyglasses and was impressed with the quality and service. The frames look great.Delivery was super quick too! 🌟

5 stars - would definitely recommend to friends and family."

8 March 2026
Rated 5 out of 5 stars

Best experience ever

Try on experience is awesome. Great communication via email for customs. The Puma Glasses arrived and is fitting perfectly! Would definitely recommend and use SmawrtBuyGlasses in the future from now on.

25 February 2026
Rated 5 out of 5 stars

Awesome speedy service

Awesome speedy service. My glasses are the best I have ever had even from a professional optometrist. Thank you so much. We live in Mozambique and they deliver to our transporters in SA. Takes a week. Oh, and I love the clip ons. Can't believe I didn't do this decades ago.

25 February 2026
Rated 5 out of 5 stars

Highly Recommended!!! 5 Stars!

What an amazing experience!!
Customer service was 1000% !!!!
All of my emails were promptly answered, any questions and concerns were answered 100%.
My glasses were shipped from Hong Kong to South Africa with zero problems! And I paid zero additional fees at customs - no import tax, no duties and no additional VAT!
What a breeze! Received my glasses in 4 working days!
I ordered a pair of Gucci's for almost R7000 and had zero concerns.
What a great business! Will definitely use again and highly recommend to all! Don't hesitate - you won't regret!

15 February 2026

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